Objects & Line Colors Do Not Display Properly in Publisher 2003

[tweber-JSS]

Help! The Office Support department will not provide any help since we are a
school and our version of Office (2003 Professional) is a volume licensed
version. As a school we cannot afford to pay for support, so I am
desperately hoping that someone might have the answer to my question.

When I draw an object in Publisher (rectangle, oval, etc.) no line appears
around the object--only the handles. When I look at the settings for the
object, all of the options appear normal except for the line color which is
blank. Changing the line color has no effect and the preview box is also
blank. Border art works fine.

In addition, inserting objects such as clip art or images results in a blank
object. The graphics manager shows the thumbnail, but the object will not
print or show on the screen.

All of the other Office products are working fine. I have tried repairing
my copy of Office with no help. Other systems in my lab that are set up in a
similar manner are not having the same problem.

Could it be a settings issue? I can't find any option that might control
this.

Please, help if you can. I would be very grateful.

 

[Ed Bennett]

Help! The Office Support department will not provide any help since
we are a school and our version of Office (2003 Professional) is a
volume licensed version. As a school we cannot afford to pay for
support, so I am desperately hoping that someone might have the
answer to my question.

That's what we're here to do - as a Volume License customer though, you
should have front-line technical support as a part of your contract. You
will need to look into your volume license packs to get details - you will
probably not be able to go through the retail technical support channels.

In addition, inserting objects such as clip art or images results in
a blank object. The graphics manager shows the thumbnail, but the
object will not print or show on the screen.

Have you checked the settings in View > Pictures?

You may need to update your video drivers - bad graphics drivers are often
the cause of this issue.

Do you have administrative access to these computers?

 

[Nancy F]

I too had the same problem and found my answer on 4/29 post from Richard B.
Reply from Mary Sauer solved his problem and mine--adjust the graphics
display setting:
control panel, display folder, settings tab, advanced button, troubleshoot
tab. Slide the bar down few notches until you can see everything.