Odd printing problem

[Steppenwolf]

Not sure if this is an IE, Outlook, or XP Pro problem, but here goes:

Today, I tried to print a web page out of IE6, but the data was not sent to
the printer queue. I imported the page into Word and printed it from there
successfully. I then tried to print an Email message from Outlook10.26 -
same result.

I'm running two printers: a laser off of LPT1, and an inkjet off of a USB
port.

I've had the same setup running without glitches for some time now, until
today.

Suggestions?

Thanks in advance...

 

[Patrick Reed [MVP - Outlook]]

It's probably IE that is the problem.

In IE, select File | Page Setup. Check the margins - they should all be set
to .75 or smaller.

Also, this may sound pointless, but try reinstalling the drivers for both
printers.

 

[Steppenwolf]

Didn't work. Prints fine from other applications. Haven't changed any
settings for months. Don't even get the printer icon in the task bar when I
try to print from IE or Outlook. Any other suggestions?

 

[Patrick Reed [MVP - Outlook]]

Check your Event Log | System (Start | Settings | Control Panel |
Administrative Tools | Event Viewer). Is the Print Spooler service shutting
down (should see a warning or error in the System log for Print Spooler or
Service Control Manager).

Also, when this happens, check the Services applet (Start | Settings |
Control Panel | Administrative Tools | Services). Scroll down to the Print
Spooler service. Is it still running?

Just out of curiosity, is this laser printer an HP LaserJet 4000 or 4050?

--
PATRICK REED [Outlook - MVP]~~~~~~
-Microsoft Certified Professional (MCP)
-Have you checked http://www.slipstick.com?
-Please post your Outlook version!

 

[Steppenwolf]

It gets stranger and stranger. When I try to open ANY Administrative Tools
applet, the hourglass comes on like the program is starting, and
then.....stops! Beginning to sound like an XP problem to me.

Thanks anyway...

 

[Steppenwolf]

OK - got the Admin Tools working with a reboot - no spooler warnings,
spooler is running. HP 6P on LPT1, HP DeskJet 930c on USB port. Any other
suggestions?