Odd Text Behavior

[Carrie]

Hello,
I have a user who is merging letters in Word 2003 with a Microsoft Excel
2003 data source. She has been using these letters for a while (we send them
monthly) and lately has run into a problem. After the merge is done, she
opens all the letters into a new file (standard stuff, she's been doing it
this way for a long time) and it opens fine. When she goes to print the
letters, all of the text "smooshes" together and she ends up with what
basically looks like a vertical line of black smudges along the right hand
margin of the page. To further the oddness, after she closes the document
and choose to NOT SAVE her changes, it looks the exact same upon reopening.
I don't know what to make of it.

Thanks for your help.
Carrie

 

[Graham Mayor]

According to contributor Bob Buckland: "It's a bug that somehow seems to
have Word misreading temporary files related to the printer currently in
use. You can usually 'unscramble' the display from File=>Print and switch
to the printer properties or to another printer then your normal one, or
close Word and delete all files found on Start=>Search and looking for
~$*.*;*.tmp as the name string then restarting Word." See also
http://www.gmayor.com/what_to_do_when_word_crashes.htm

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Graham Mayor - Word MVP


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