Office 2000 CD is Corrupt

J

John

My hard drive system crashed and had it repaired, however when I went to
reinstall my office 2000 cd..it states cd is corrupt or is not formatted. I
have my registration information and need to just download the software and
use my reg info from the disk. Can anyone help?
 
J

JoAnn Paules [MVP]

I would suggest that you try to clean the CD.

The following information is from Leo Laporte:
"Contrary to popular belief, CDs are not indestructible. A scratch, a piece
of dirt, even a fingerprint can render them unplayable. In fact, a
deep-enough scratch on the printed side can harm data on the other side of
your CD, so treat them with care. If they do get a little dusty and dirty
and you're having a hard time playing them, you can clean them-- believe it
or not-- with soap and water. That's right, it's OK to get these wet.

"Use a mild detergent like dish soap, some warm water, and a clean cloth.
Here's the only real trick: When you scrub, do it from the center out in a
radial direction. That's contrary to the way we used to tell people to clean
their vinyl albums. You may remember that we used to clean them in a
circular motion. That's bad for CDs. If you get any scratches at all on the
surface, you want them to be across the data, not parallel to the data. So
always scrub from the center out.

"Once you've got all the schmutz off your CD, you can dry it with a
lint-free cloth. That's so you don't add any more dust or scratches to the
CD surface. Again, rub in a radial direction, from the center out. Now it's
ready to play.

"Stay away from household cleaners. Obviously, abrasive cleaners like Comet
are out, but even harsh chemicals like window and counter cleaners can
sometimes damage the polycarbonate surface on the CD. Stick with mild dish
detergents.

"You could go to the record store and buy a cleaner made especially for CDs,
but there's no evidence they do a better job."



Microsoft will no longer replace your disks for Office 2000 so if this
doesn't work, you might as well be prepared to spend some money.
 
D

David R. Norton MVP

Microsoft will no longer replace your disks for Office 2000 so if
this doesn't work, you might as well be prepared to spend some
money.

Note to the original poster: If cleaning the CD doesn't work, try
these things:

1. If you have a CD burner, try reading the CD from it. I don't know
why, but often a CD burner will read a disk that a CDrom won't.

2. If that works, try to make a copy of the CD for future installation.

3. If you don't have a CD burner see if a friend who has one will copy
the CD for you.

4. If none of the above tricks work, see if someone with the same
version of Office 2000 will loan you his/her/it's CD, install it using
your CD key. NOTE: It must be exactly the same version of Office!

5. If you can't do any of the above, check Ebay for a copy of Office
2000 but.... before you spend ANY money see item 6 below:

6. If all else fails, buy Office 2003, there are quite a few
improvements that might be useful to you.
 
J

JoAnn Paules [MVP]

Sure - right after I tell Keith's primary care physician, internist, and
cardiologist. And his dentist. (Did you know that GERD causes bad erosion of
the enamel? We didn't until the dentist told us that Keith needs thousands,
yes plural, of dollars worth of dental work.)
 
D

David R. Norton MVP

Sure - right after I tell Keith's primary care physician,
internist, and cardiologist. And his dentist. (Did you know that
GERD causes bad erosion of the enamel? We didn't until the dentist
told us that Keith needs thousands, yes plural, of dollars worth
of dental work.)

OK, you win! My dentist quoted me $895 but... that's only for one
tooth... <sigh>
 
J

JoAnn Paules [MVP]

He's already had about $1000 worth done (maybe 3 or 4 teeth) but several
need crowns, etc. We're doing this is well-spaced treatments. Insurance
doesn't cover a lot of it.

And to tie this back into the topic - it's done in a dentist OFFICE.
(Sorry - that's bad)
 

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