Office 2000 installation problem

[Digital]

I am trying to install a licensed copy of Office 2K with XP Home but I get a
message "No qualifying product found". This copy of 2K used to work fine with
98SE, any ideas what's wrong please?

 

[Susan Ramlet]

Hi, Digital,

It sounds like this might have been an upgrade disk. If so, you need to
provide proof of the previous version in order for it to install. Do you
have your original Office 97 or Office 95 CD?

 

[Mary Sauer]

Works qualifies too.

 

[Susan Ramlet]

Good point; thanks!

 

[Digital]

Good point; thanks!

--
Please reply to the newsgroup. I cannot respond to private requests for
help. Besides, then the community doesn't benefit from your question!
--
Susan Ramlet
MVP - Office





No, it's not an upgrade, it's a full Office 2000 Professional version

 

[Susan Ramlet]

Hm. I don't know of any situations like that, other than this one.

http://support.microsoft.com/kb/231664/en-us

Is the actual message "no qualifying product found", or is it "Setup failed
to locate a valid qualifying product on your machine", or is it something
else? Do you get any error messages after that?

 

[Digital]

Cracked it! The actual msg was ""Setup failed to locate a valid qualifying
product on your machine". I had put the CD in my D drive & that msg appeared
with an option to say where a qualifying product might be found. I assumed it
was looking for XP so told it to look in the C drive - no joy so ,with a
stroke of genius (modest as I am) I told it to try the D drive & lo & behold,
that was the answer! Why it needed to be told where it already was I don't
know. Anyway I now have Office 2K up & running. Thanks to all for your help
folks.

 

[Susan Ramlet]

Great; thanks for posting back!

 

[DL]

So when you posted that it *wasnt an upgrade but full.....* you were
incorrect