Office 2000 upgrade -- can't find qualifying product

[Milly Staples [MVP - Outlook]]

I am sorry - what part of the upgrade license did you not understand when
you installed the Office 2000 upgrade edition? My mistake... I obviously
mistook you for someone who had a clue.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| Milly,
|
| Cheap? Why should I have to pay Microsoft another penny to get them
| to tell me how to get their own products to recognize each other?
| I'll dig around. I've been held hostage by Microsoft for enough years
| now that I must have some old copy of something lying around here.
|
| I guess it was stupid of me to expect a company the size of
| Microsoft to fix their own mistakes.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Find your previous qualifying product prior to Works 6. When you
|| purchased the upgrade, your QP became a part of the license. If you
|| no longer have the QP, then your license to use the upgrade is void.
||
|| BTW - $35 is cheap - try going to a local computer repair shop or a
|| technical consultant. If you walk out having paid anything less
|| than $100, you have a bargain.
||
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Joanne asked:
||
||| I have Works 6.0 installed, but when I try to upgrade to Office
||| 2000, it can't find Works. Works was bundled with my computer, and
||| the only disks I have are a 7 CD reinstallation set. It's all
||| garbled, so I can't tell which CD has Works on it.
|||
||| There's a knowledge base article that says to call customer support,
||| but since Office 2000 is past its shelf life, they want me to pay
||| $35 to find out how to get their two programs to quit fighting.
||| When I refused, they told me to come here.
|||
||| Does anyone here know the secret of getting Office 2000 upgrade and
||| Works
||| 6.0 to work and play well together?

 

[Milly Staples [MVP - Outlook]]

I am sorry - what part of the upgrade license did you not understand when
you installed the Office 2000 upgrade edition? My mistake... I obviously
mistook you for someone who had a clue.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| Milly,
|
| Cheap? Why should I have to pay Microsoft another penny to get them
| to tell me how to get their own products to recognize each other?
| I'll dig around. I've been held hostage by Microsoft for enough years
| now that I must have some old copy of something lying around here.
|
| I guess it was stupid of me to expect a company the size of
| Microsoft to fix their own mistakes.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Find your previous qualifying product prior to Works 6. When you
|| purchased the upgrade, your QP became a part of the license. If you
|| no longer have the QP, then your license to use the upgrade is void.
||
|| BTW - $35 is cheap - try going to a local computer repair shop or a
|| technical consultant. If you walk out having paid anything less
|| than $100, you have a bargain.
||
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Joanne asked:
||
||| I have Works 6.0 installed, but when I try to upgrade to Office
||| 2000, it can't find Works. Works was bundled with my computer, and
||| the only disks I have are a 7 CD reinstallation set. It's all
||| garbled, so I can't tell which CD has Works on it.
|||
||| There's a knowledge base article that says to call customer support,
||| but since Office 2000 is past its shelf life, they want me to pay
||| $35 to find out how to get their two programs to quit fighting.
||| When I refused, they told me to come here.
|||
||| Does anyone here know the secret of getting Office 2000 upgrade and
||| Works
||| 6.0 to work and play well together?

 

[Milly Staples [MVP - Outlook]]

I am sorry - what part of the upgrade license did you not understand when
you installed the Office 2000 upgrade edition? My mistake... I obviously
mistook you for someone who had a clue.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| Milly,
|
| Cheap? Why should I have to pay Microsoft another penny to get them
| to tell me how to get their own products to recognize each other?
| I'll dig around. I've been held hostage by Microsoft for enough years
| now that I must have some old copy of something lying around here.
|
| I guess it was stupid of me to expect a company the size of
| Microsoft to fix their own mistakes.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Find your previous qualifying product prior to Works 6. When you
|| purchased the upgrade, your QP became a part of the license. If you
|| no longer have the QP, then your license to use the upgrade is void.
||
|| BTW - $35 is cheap - try going to a local computer repair shop or a
|| technical consultant. If you walk out having paid anything less
|| than $100, you have a bargain.
||
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Joanne asked:
||
||| I have Works 6.0 installed, but when I try to upgrade to Office
||| 2000, it can't find Works. Works was bundled with my computer, and
||| the only disks I have are a 7 CD reinstallation set. It's all
||| garbled, so I can't tell which CD has Works on it.
|||
||| There's a knowledge base article that says to call customer support,
||| but since Office 2000 is past its shelf life, they want me to pay
||| $35 to find out how to get their two programs to quit fighting.
||| When I refused, they told me to come here.
|||
||| Does anyone here know the secret of getting Office 2000 upgrade and
||| Works
||| 6.0 to work and play well together?

 

[Milly Staples [MVP - Outlook]]

I am sorry - what part of the upgrade license did you not understand when
you installed the Office 2000 upgrade edition? My mistake... I obviously
mistook you for someone who had a clue.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| Milly,
|
| Cheap? Why should I have to pay Microsoft another penny to get them
| to tell me how to get their own products to recognize each other?
| I'll dig around. I've been held hostage by Microsoft for enough years
| now that I must have some old copy of something lying around here.
|
| I guess it was stupid of me to expect a company the size of
| Microsoft to fix their own mistakes.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Find your previous qualifying product prior to Works 6. When you
|| purchased the upgrade, your QP became a part of the license. If you
|| no longer have the QP, then your license to use the upgrade is void.
||
|| BTW - $35 is cheap - try going to a local computer repair shop or a
|| technical consultant. If you walk out having paid anything less
|| than $100, you have a bargain.
||
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Joanne asked:
||
||| I have Works 6.0 installed, but when I try to upgrade to Office
||| 2000, it can't find Works. Works was bundled with my computer, and
||| the only disks I have are a 7 CD reinstallation set. It's all
||| garbled, so I can't tell which CD has Works on it.
|||
||| There's a knowledge base article that says to call customer support,
||| but since Office 2000 is past its shelf life, they want me to pay
||| $35 to find out how to get their two programs to quit fighting.
||| When I refused, they told me to come here.
|||
||| Does anyone here know the secret of getting Office 2000 upgrade and
||| Works
||| 6.0 to work and play well together?

 

[Milly Staples [MVP - Outlook]]

I am sorry - what part of the upgrade license did you not understand when
you installed the Office 2000 upgrade edition? My mistake... I obviously
mistook you for someone who had a clue.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| Milly,
|
| Cheap? Why should I have to pay Microsoft another penny to get them
| to tell me how to get their own products to recognize each other?
| I'll dig around. I've been held hostage by Microsoft for enough years
| now that I must have some old copy of something lying around here.
|
| I guess it was stupid of me to expect a company the size of
| Microsoft to fix their own mistakes.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Find your previous qualifying product prior to Works 6. When you
|| purchased the upgrade, your QP became a part of the license. If you
|| no longer have the QP, then your license to use the upgrade is void.
||
|| BTW - $35 is cheap - try going to a local computer repair shop or a
|| technical consultant. If you walk out having paid anything less
|| than $100, you have a bargain.
||
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Joanne asked:
||
||| I have Works 6.0 installed, but when I try to upgrade to Office
||| 2000, it can't find Works. Works was bundled with my computer, and
||| the only disks I have are a 7 CD reinstallation set. It's all
||| garbled, so I can't tell which CD has Works on it.
|||
||| There's a knowledge base article that says to call customer support,
||| but since Office 2000 is past its shelf life, they want me to pay
||| $35 to find out how to get their two programs to quit fighting.
||| When I refused, they told me to come here.
|||
||| Does anyone here know the secret of getting Office 2000 upgrade and
||| Works
||| 6.0 to work and play well together?

 

[Milly Staples [MVP - Outlook]]

I am sorry - what part of the upgrade license did you not understand when
you installed the Office 2000 upgrade edition? My mistake... I obviously
mistook you for someone who had a clue.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| Milly,
|
| Cheap? Why should I have to pay Microsoft another penny to get them
| to tell me how to get their own products to recognize each other?
| I'll dig around. I've been held hostage by Microsoft for enough years
| now that I must have some old copy of something lying around here.
|
| I guess it was stupid of me to expect a company the size of
| Microsoft to fix their own mistakes.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Find your previous qualifying product prior to Works 6. When you
|| purchased the upgrade, your QP became a part of the license. If you
|| no longer have the QP, then your license to use the upgrade is void.
||
|| BTW - $35 is cheap - try going to a local computer repair shop or a
|| technical consultant. If you walk out having paid anything less
|| than $100, you have a bargain.
||
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Joanne asked:
||
||| I have Works 6.0 installed, but when I try to upgrade to Office
||| 2000, it can't find Works. Works was bundled with my computer, and
||| the only disks I have are a 7 CD reinstallation set. It's all
||| garbled, so I can't tell which CD has Works on it.
|||
||| There's a knowledge base article that says to call customer support,
||| but since Office 2000 is past its shelf life, they want me to pay
||| $35 to find out how to get their two programs to quit fighting.
||| When I refused, they told me to come here.
|||
||| Does anyone here know the secret of getting Office 2000 upgrade and
||| Works
||| 6.0 to work and play well together?

 

[Milly Staples [MVP - Outlook]]

I am sorry - what part of the upgrade license did you not understand when
you installed the Office 2000 upgrade edition? My mistake... I obviously
mistook you for someone who had a clue.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| Milly,
|
| Cheap? Why should I have to pay Microsoft another penny to get them
| to tell me how to get their own products to recognize each other?
| I'll dig around. I've been held hostage by Microsoft for enough years
| now that I must have some old copy of something lying around here.
|
| I guess it was stupid of me to expect a company the size of
| Microsoft to fix their own mistakes.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Find your previous qualifying product prior to Works 6. When you
|| purchased the upgrade, your QP became a part of the license. If you
|| no longer have the QP, then your license to use the upgrade is void.
||
|| BTW - $35 is cheap - try going to a local computer repair shop or a
|| technical consultant. If you walk out having paid anything less
|| than $100, you have a bargain.
||
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Joanne asked:
||
||| I have Works 6.0 installed, but when I try to upgrade to Office
||| 2000, it can't find Works. Works was bundled with my computer, and
||| the only disks I have are a 7 CD reinstallation set. It's all
||| garbled, so I can't tell which CD has Works on it.
|||
||| There's a knowledge base article that says to call customer support,
||| but since Office 2000 is past its shelf life, they want me to pay
||| $35 to find out how to get their two programs to quit fighting.
||| When I refused, they told me to come here.
|||
||| Does anyone here know the secret of getting Office 2000 upgrade and
||| Works
||| 6.0 to work and play well together?

 

[Milly Staples [MVP - Outlook]]

I am sorry - what part of the upgrade license did you not understand when
you installed the Office 2000 upgrade edition? My mistake... I obviously
mistook you for someone who had a clue.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| Milly,
|
| Cheap? Why should I have to pay Microsoft another penny to get them
| to tell me how to get their own products to recognize each other?
| I'll dig around. I've been held hostage by Microsoft for enough years
| now that I must have some old copy of something lying around here.
|
| I guess it was stupid of me to expect a company the size of
| Microsoft to fix their own mistakes.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Find your previous qualifying product prior to Works 6. When you
|| purchased the upgrade, your QP became a part of the license. If you
|| no longer have the QP, then your license to use the upgrade is void.
||
|| BTW - $35 is cheap - try going to a local computer repair shop or a
|| technical consultant. If you walk out having paid anything less
|| than $100, you have a bargain.
||
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Joanne asked:
||
||| I have Works 6.0 installed, but when I try to upgrade to Office
||| 2000, it can't find Works. Works was bundled with my computer, and
||| the only disks I have are a 7 CD reinstallation set. It's all
||| garbled, so I can't tell which CD has Works on it.
|||
||| There's a knowledge base article that says to call customer support,
||| but since Office 2000 is past its shelf life, they want me to pay
||| $35 to find out how to get their two programs to quit fighting.
||| When I refused, they told me to come here.
|||
||| Does anyone here know the secret of getting Office 2000 upgrade and
||| Works
||| 6.0 to work and play well together?

 

[DL]

Your office2k upgrade cannot recognise a product that was issued/produced at
a later version date.

Milly,

Cheap? Why should I have to pay Microsoft another penny to get them to tell
me how to get their own products to recognize each other? I'll dig around.
I've been held hostage by Microsoft for enough years now that I must have
some old copy of something lying around here.

I guess it was stupid of me to expect a company the size of Microsoft to
fix their own mistakes.

Find your previous qualifying product prior to Works 6. When you purchased
the upgrade, your QP became a part of the license. If you no longer have
the QP, then your license to use the upgrade is void.

BTW - $35 is cheap - try going to a local computer repair shop or a
technical consultant. If you walk out having paid anything less than $100,
you have a bargain.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| I have Works 6.0 installed, but when I try to upgrade to Office 2000,
| it can't find Works. Works was bundled with my computer, and the
| only disks I have are a 7 CD reinstallation set. It's all garbled,
| so I can't tell which CD has Works on it.
|
| There's a knowledge base article that says to call customer support,
| but since Office 2000 is past its shelf life, they want me to pay $35
| to find out how to get their two programs to quit fighting. When I
| refused, they told me to come here.
|
| Does anyone here know the secret of getting Office 2000 upgrade and
| Works
| 6.0 to work and play well together?

 

[DL]

Your office2k upgrade cannot recognise a product that was issued/produced at
a later version date.

Milly,

Cheap? Why should I have to pay Microsoft another penny to get them to tell
me how to get their own products to recognize each other? I'll dig around.
I've been held hostage by Microsoft for enough years now that I must have
some old copy of something lying around here.

I guess it was stupid of me to expect a company the size of Microsoft to
fix their own mistakes.

Find your previous qualifying product prior to Works 6. When you purchased
the upgrade, your QP became a part of the license. If you no longer have
the QP, then your license to use the upgrade is void.

BTW - $35 is cheap - try going to a local computer repair shop or a
technical consultant. If you walk out having paid anything less than $100,
you have a bargain.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| I have Works 6.0 installed, but when I try to upgrade to Office 2000,
| it can't find Works. Works was bundled with my computer, and the
| only disks I have are a 7 CD reinstallation set. It's all garbled,
| so I can't tell which CD has Works on it.
|
| There's a knowledge base article that says to call customer support,
| but since Office 2000 is past its shelf life, they want me to pay $35
| to find out how to get their two programs to quit fighting. When I
| refused, they told me to come here.
|
| Does anyone here know the secret of getting Office 2000 upgrade and
| Works
| 6.0 to work and play well together?

 

[DL]

Your office2k upgrade cannot recognise a product that was issued/produced at
a later version date.

Milly,

Cheap? Why should I have to pay Microsoft another penny to get them to tell
me how to get their own products to recognize each other? I'll dig around.
I've been held hostage by Microsoft for enough years now that I must have
some old copy of something lying around here.

I guess it was stupid of me to expect a company the size of Microsoft to
fix their own mistakes.

Find your previous qualifying product prior to Works 6. When you purchased
the upgrade, your QP became a part of the license. If you no longer have
the QP, then your license to use the upgrade is void.

BTW - $35 is cheap - try going to a local computer repair shop or a
technical consultant. If you walk out having paid anything less than $100,
you have a bargain.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| I have Works 6.0 installed, but when I try to upgrade to Office 2000,
| it can't find Works. Works was bundled with my computer, and the
| only disks I have are a 7 CD reinstallation set. It's all garbled,
| so I can't tell which CD has Works on it.
|
| There's a knowledge base article that says to call customer support,
| but since Office 2000 is past its shelf life, they want me to pay $35
| to find out how to get their two programs to quit fighting. When I
| refused, they told me to come here.
|
| Does anyone here know the secret of getting Office 2000 upgrade and
| Works
| 6.0 to work and play well together?

 

[DL]

Your office2k upgrade cannot recognise a product that was issued/produced at
a later version date.

Milly,

Cheap? Why should I have to pay Microsoft another penny to get them to tell
me how to get their own products to recognize each other? I'll dig around.
I've been held hostage by Microsoft for enough years now that I must have
some old copy of something lying around here.

I guess it was stupid of me to expect a company the size of Microsoft to
fix their own mistakes.

Find your previous qualifying product prior to Works 6. When you purchased
the upgrade, your QP became a part of the license. If you no longer have
the QP, then your license to use the upgrade is void.

BTW - $35 is cheap - try going to a local computer repair shop or a
technical consultant. If you walk out having paid anything less than $100,
you have a bargain.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| I have Works 6.0 installed, but when I try to upgrade to Office 2000,
| it can't find Works. Works was bundled with my computer, and the
| only disks I have are a 7 CD reinstallation set. It's all garbled,
| so I can't tell which CD has Works on it.
|
| There's a knowledge base article that says to call customer support,
| but since Office 2000 is past its shelf life, they want me to pay $35
| to find out how to get their two programs to quit fighting. When I
| refused, they told me to come here.
|
| Does anyone here know the secret of getting Office 2000 upgrade and
| Works
| 6.0 to work and play well together?

 

[DL]

Your office2k upgrade cannot recognise a product that was issued/produced at
a later version date.

Milly,

Cheap? Why should I have to pay Microsoft another penny to get them to tell
me how to get their own products to recognize each other? I'll dig around.
I've been held hostage by Microsoft for enough years now that I must have
some old copy of something lying around here.

I guess it was stupid of me to expect a company the size of Microsoft to
fix their own mistakes.

Find your previous qualifying product prior to Works 6. When you purchased
the upgrade, your QP became a part of the license. If you no longer have
the QP, then your license to use the upgrade is void.

BTW - $35 is cheap - try going to a local computer repair shop or a
technical consultant. If you walk out having paid anything less than $100,
you have a bargain.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| I have Works 6.0 installed, but when I try to upgrade to Office 2000,
| it can't find Works. Works was bundled with my computer, and the
| only disks I have are a 7 CD reinstallation set. It's all garbled,
| so I can't tell which CD has Works on it.
|
| There's a knowledge base article that says to call customer support,
| but since Office 2000 is past its shelf life, they want me to pay $35
| to find out how to get their two programs to quit fighting. When I
| refused, they told me to come here.
|
| Does anyone here know the secret of getting Office 2000 upgrade and
| Works
| 6.0 to work and play well together?

 

[DL]

Your office2k upgrade cannot recognise a product that was issued/produced at
a later version date.

Milly,

Cheap? Why should I have to pay Microsoft another penny to get them to tell
me how to get their own products to recognize each other? I'll dig around.
I've been held hostage by Microsoft for enough years now that I must have
some old copy of something lying around here.

I guess it was stupid of me to expect a company the size of Microsoft to
fix their own mistakes.

Find your previous qualifying product prior to Works 6. When you purchased
the upgrade, your QP became a part of the license. If you no longer have
the QP, then your license to use the upgrade is void.

BTW - $35 is cheap - try going to a local computer repair shop or a
technical consultant. If you walk out having paid anything less than $100,
you have a bargain.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| I have Works 6.0 installed, but when I try to upgrade to Office 2000,
| it can't find Works. Works was bundled with my computer, and the
| only disks I have are a 7 CD reinstallation set. It's all garbled,
| so I can't tell which CD has Works on it.
|
| There's a knowledge base article that says to call customer support,
| but since Office 2000 is past its shelf life, they want me to pay $35
| to find out how to get their two programs to quit fighting. When I
| refused, they told me to come here.
|
| Does anyone here know the secret of getting Office 2000 upgrade and
| Works
| 6.0 to work and play well together?

 

[DL]

Your office2k upgrade cannot recognise a product that was issued/produced at
a later version date.

Milly,

Cheap? Why should I have to pay Microsoft another penny to get them to tell
me how to get their own products to recognize each other? I'll dig around.
I've been held hostage by Microsoft for enough years now that I must have
some old copy of something lying around here.

I guess it was stupid of me to expect a company the size of Microsoft to
fix their own mistakes.

Find your previous qualifying product prior to Works 6. When you purchased
the upgrade, your QP became a part of the license. If you no longer have
the QP, then your license to use the upgrade is void.

BTW - $35 is cheap - try going to a local computer repair shop or a
technical consultant. If you walk out having paid anything less than $100,
you have a bargain.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| I have Works 6.0 installed, but when I try to upgrade to Office 2000,
| it can't find Works. Works was bundled with my computer, and the
| only disks I have are a 7 CD reinstallation set. It's all garbled,
| so I can't tell which CD has Works on it.
|
| There's a knowledge base article that says to call customer support,
| but since Office 2000 is past its shelf life, they want me to pay $35
| to find out how to get their two programs to quit fighting. When I
| refused, they told me to come here.
|
| Does anyone here know the secret of getting Office 2000 upgrade and
| Works
| 6.0 to work and play well together?

 

[DL]

Your office2k upgrade cannot recognise a product that was issued/produced at
a later version date.

Milly,

Cheap? Why should I have to pay Microsoft another penny to get them to tell
me how to get their own products to recognize each other? I'll dig around.
I've been held hostage by Microsoft for enough years now that I must have
some old copy of something lying around here.

I guess it was stupid of me to expect a company the size of Microsoft to
fix their own mistakes.

Find your previous qualifying product prior to Works 6. When you purchased
the upgrade, your QP became a part of the license. If you no longer have
the QP, then your license to use the upgrade is void.

BTW - $35 is cheap - try going to a local computer repair shop or a
technical consultant. If you walk out having paid anything less than $100,
you have a bargain.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| I have Works 6.0 installed, but when I try to upgrade to Office 2000,
| it can't find Works. Works was bundled with my computer, and the
| only disks I have are a 7 CD reinstallation set. It's all garbled,
| so I can't tell which CD has Works on it.
|
| There's a knowledge base article that says to call customer support,
| but since Office 2000 is past its shelf life, they want me to pay $35
| to find out how to get their two programs to quit fighting. When I
| refused, they told me to come here.
|
| Does anyone here know the secret of getting Office 2000 upgrade and
| Works
| 6.0 to work and play well together?

 

[DL]

Your office2k upgrade cannot recognise a product that was issued/produced at
a later version date.

Milly,

Cheap? Why should I have to pay Microsoft another penny to get them to tell
me how to get their own products to recognize each other? I'll dig around.
I've been held hostage by Microsoft for enough years now that I must have
some old copy of something lying around here.

I guess it was stupid of me to expect a company the size of Microsoft to
fix their own mistakes.

Find your previous qualifying product prior to Works 6. When you purchased
the upgrade, your QP became a part of the license. If you no longer have
the QP, then your license to use the upgrade is void.

BTW - $35 is cheap - try going to a local computer repair shop or a
technical consultant. If you walk out having paid anything less than $100,
you have a bargain.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| I have Works 6.0 installed, but when I try to upgrade to Office 2000,
| it can't find Works. Works was bundled with my computer, and the
| only disks I have are a 7 CD reinstallation set. It's all garbled,
| so I can't tell which CD has Works on it.
|
| There's a knowledge base article that says to call customer support,
| but since Office 2000 is past its shelf life, they want me to pay $35
| to find out how to get their two programs to quit fighting. When I
| refused, they told me to come here.
|
| Does anyone here know the secret of getting Office 2000 upgrade and
| Works
| 6.0 to work and play well together?

 

[Joanne]

Milly, Milly, Milly. They should really get people in customer service who
know how to serve customers.

Here is the relevant section of your very own Knowledge Base article. It
took me about 2 minutes in searching your very own website to find it. What
part of this article don't you understand?

"Article ID : 210437 Last Review : November 13, 2001 Revision : 1.0
Microsoft Works, Works Deluxe, Version 3.0 or later for MS-DOS- and Works
Suite. based computers, Windows and Windows NT Workstation. This includes
Microsoft Works 6.0 and Microsoft Works Suite 2001. If the upgrade version of
Office 2000 does not recognize one of these products, please contact
Microsoft Technical Support. "

I am sorry - what part of the upgrade license did you not understand when
you installed the Office 2000 upgrade edition? My mistake... I obviously
mistook you for someone who had a clue.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| Milly,
|
| Cheap? Why should I have to pay Microsoft another penny to get them
| to tell me how to get their own products to recognize each other?
| I'll dig around. I've been held hostage by Microsoft for enough years
| now that I must have some old copy of something lying around here.
|
| I guess it was stupid of me to expect a company the size of
| Microsoft to fix their own mistakes.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Find your previous qualifying product prior to Works 6. When you
|| purchased the upgrade, your QP became a part of the license. If you
|| no longer have the QP, then your license to use the upgrade is void.
||
|| BTW - $35 is cheap - try going to a local computer repair shop or a
|| technical consultant. If you walk out having paid anything less
|| than $100, you have a bargain.
||
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Joanne asked:
||
||| I have Works 6.0 installed, but when I try to upgrade to Office
||| 2000, it can't find Works. Works was bundled with my computer, and
||| the only disks I have are a 7 CD reinstallation set. It's all
||| garbled, so I can't tell which CD has Works on it.
|||
||| There's a knowledge base article that says to call customer support,
||| but since Office 2000 is past its shelf life, they want me to pay
||| $35 to find out how to get their two programs to quit fighting.
||| When I refused, they told me to come here.
|||
||| Does anyone here know the secret of getting Office 2000 upgrade and
||| Works
||| 6.0 to work and play well together?

 

[Joanne]

Milly, Milly, Milly. They should really get people in customer service who
know how to serve customers.

Here is the relevant section of your very own Knowledge Base article. It
took me about 2 minutes in searching your very own website to find it. What
part of this article don't you understand?

"Article ID : 210437 Last Review : November 13, 2001 Revision : 1.0
Microsoft Works, Works Deluxe, Version 3.0 or later for MS-DOS- and Works
Suite. based computers, Windows and Windows NT Workstation. This includes
Microsoft Works 6.0 and Microsoft Works Suite 2001. If the upgrade version of
Office 2000 does not recognize one of these products, please contact
Microsoft Technical Support. "

I am sorry - what part of the upgrade license did you not understand when
you installed the Office 2000 upgrade edition? My mistake... I obviously
mistook you for someone who had a clue.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| Milly,
|
| Cheap? Why should I have to pay Microsoft another penny to get them
| to tell me how to get their own products to recognize each other?
| I'll dig around. I've been held hostage by Microsoft for enough years
| now that I must have some old copy of something lying around here.
|
| I guess it was stupid of me to expect a company the size of
| Microsoft to fix their own mistakes.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Find your previous qualifying product prior to Works 6. When you
|| purchased the upgrade, your QP became a part of the license. If you
|| no longer have the QP, then your license to use the upgrade is void.
||
|| BTW - $35 is cheap - try going to a local computer repair shop or a
|| technical consultant. If you walk out having paid anything less
|| than $100, you have a bargain.
||
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Joanne asked:
||
||| I have Works 6.0 installed, but when I try to upgrade to Office
||| 2000, it can't find Works. Works was bundled with my computer, and
||| the only disks I have are a 7 CD reinstallation set. It's all
||| garbled, so I can't tell which CD has Works on it.
|||
||| There's a knowledge base article that says to call customer support,
||| but since Office 2000 is past its shelf life, they want me to pay
||| $35 to find out how to get their two programs to quit fighting.
||| When I refused, they told me to come here.
|||
||| Does anyone here know the secret of getting Office 2000 upgrade and
||| Works
||| 6.0 to work and play well together?

 

[Joanne]

Milly, Milly, Milly. They should really get people in customer service who
know how to serve customers.

Here is the relevant section of your very own Knowledge Base article. It
took me about 2 minutes in searching your very own website to find it. What
part of this article don't you understand?

"Article ID : 210437 Last Review : November 13, 2001 Revision : 1.0
Microsoft Works, Works Deluxe, Version 3.0 or later for MS-DOS- and Works
Suite. based computers, Windows and Windows NT Workstation. This includes
Microsoft Works 6.0 and Microsoft Works Suite 2001. If the upgrade version of
Office 2000 does not recognize one of these products, please contact
Microsoft Technical Support. "

I am sorry - what part of the upgrade license did you not understand when
you installed the Office 2000 upgrade edition? My mistake... I obviously
mistook you for someone who had a clue.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Joanne asked:

| Milly,
|
| Cheap? Why should I have to pay Microsoft another penny to get them
| to tell me how to get their own products to recognize each other?
| I'll dig around. I've been held hostage by Microsoft for enough years
| now that I must have some old copy of something lying around here.
|
| I guess it was stupid of me to expect a company the size of
| Microsoft to fix their own mistakes.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Find your previous qualifying product prior to Works 6. When you
|| purchased the upgrade, your QP became a part of the license. If you
|| no longer have the QP, then your license to use the upgrade is void.
||
|| BTW - $35 is cheap - try going to a local computer repair shop or a
|| technical consultant. If you walk out having paid anything less
|| than $100, you have a bargain.
||
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Joanne asked:
||
||| I have Works 6.0 installed, but when I try to upgrade to Office
||| 2000, it can't find Works. Works was bundled with my computer, and
||| the only disks I have are a 7 CD reinstallation set. It's all
||| garbled, so I can't tell which CD has Works on it.
|||
||| There's a knowledge base article that says to call customer support,
||| but since Office 2000 is past its shelf life, they want me to pay
||| $35 to find out how to get their two programs to quit fighting.
||| When I refused, they told me to come here.
|||
||| Does anyone here know the secret of getting Office 2000 upgrade and
||| Works
||| 6.0 to work and play well together?