Office 2003 not playing well with dual processors

C

Conan Kelly

Hello all,

Does MS Office 2003 not work well with dual processors?

My boss has a newer Dell something or other with Office 2003 and dual processors. When every we are working on huge spreadsheets or
DB's, Excel and Access tend to lock up pretty tight/a lot longer on his machine more often than on mine. When ever we open the task
manager, the locked up program has one processor maxed out and doesn't look like it is even touching the other one.

I have his old single processor Dell with Office XP on it and when I work on the same spreadsheets/DB's, they still lock up, but not
as often and will usually recover themselves (sometimes on his new one, it won't recover and we have to go in and kill the process).

Is 2003 not designed to use 2 processors? Does it need to be installed a certain way to make use of both processors? Any ideas as
to why XP on a single processor machine tends to be more reliable than 2003 on a dual processor machine?

Thanks for any help anyone can provide,

Conan Kelly
 
D

DL

Is there anything in the event logs?
What size, record wise is the db? and its physical file size?

Conan Kelly said:
Hello all,

Does MS Office 2003 not work well with dual processors?

My boss has a newer Dell something or other with Office 2003 and dual
processors. When every we are working on huge spreadsheets or
DB's, Excel and Access tend to lock up pretty tight/a lot longer on his
machine more often than on mine. When ever we open the task
manager, the locked up program has one processor maxed out and doesn't
look like it is even touching the other one.
I have his old single processor Dell with Office XP on it and when I work
on the same spreadsheets/DB's, they still lock up, but not
as often and will usually recover themselves (sometimes on his new one, it
won't recover and we have to go in and kill the process).
Is 2003 not designed to use 2 processors? Does it need to be installed a
certain way to make use of both processors? Any ideas as
to why XP on a single processor machine tends to be more reliable than
2003 on a dual processor machine?
 
D

DL

Is there anything in the event logs?
What size, record wise is the db? and its physical file size?

Conan Kelly said:
Hello all,

Does MS Office 2003 not work well with dual processors?

My boss has a newer Dell something or other with Office 2003 and dual
processors. When every we are working on huge spreadsheets or
DB's, Excel and Access tend to lock up pretty tight/a lot longer on his
machine more often than on mine. When ever we open the task
manager, the locked up program has one processor maxed out and doesn't
look like it is even touching the other one.
I have his old single processor Dell with Office XP on it and when I work
on the same spreadsheets/DB's, they still lock up, but not
as often and will usually recover themselves (sometimes on his new one, it
won't recover and we have to go in and kill the process).
Is 2003 not designed to use 2 processors? Does it need to be installed a
certain way to make use of both processors? Any ideas as
to why XP on a single processor machine tends to be more reliable than
2003 on a dual processor machine?
 
D

DL

Is there anything in the event logs?
What size, record wise is the db? and its physical file size?

Conan Kelly said:
Hello all,

Does MS Office 2003 not work well with dual processors?

My boss has a newer Dell something or other with Office 2003 and dual
processors. When every we are working on huge spreadsheets or
DB's, Excel and Access tend to lock up pretty tight/a lot longer on his
machine more often than on mine. When ever we open the task
manager, the locked up program has one processor maxed out and doesn't
look like it is even touching the other one.
I have his old single processor Dell with Office XP on it and when I work
on the same spreadsheets/DB's, they still lock up, but not
as often and will usually recover themselves (sometimes on his new one, it
won't recover and we have to go in and kill the process).
Is 2003 not designed to use 2 processors? Does it need to be installed a
certain way to make use of both processors? Any ideas as
to why XP on a single processor machine tends to be more reliable than
2003 on a dual processor machine?
 
D

DL

Is there anything in the event logs?
What size, record wise is the db? and its physical file size?

Conan Kelly said:
Hello all,

Does MS Office 2003 not work well with dual processors?

My boss has a newer Dell something or other with Office 2003 and dual
processors. When every we are working on huge spreadsheets or
DB's, Excel and Access tend to lock up pretty tight/a lot longer on his
machine more often than on mine. When ever we open the task
manager, the locked up program has one processor maxed out and doesn't
look like it is even touching the other one.
I have his old single processor Dell with Office XP on it and when I work
on the same spreadsheets/DB's, they still lock up, but not
as often and will usually recover themselves (sometimes on his new one, it
won't recover and we have to go in and kill the process).
Is 2003 not designed to use 2 processors? Does it need to be installed a
certain way to make use of both processors? Any ideas as
to why XP on a single processor machine tends to be more reliable than
2003 on a dual processor machine?
 
D

DL

Is there anything in the event logs?
What size, record wise is the db? and its physical file size?

Conan Kelly said:
Hello all,

Does MS Office 2003 not work well with dual processors?

My boss has a newer Dell something or other with Office 2003 and dual
processors. When every we are working on huge spreadsheets or
DB's, Excel and Access tend to lock up pretty tight/a lot longer on his
machine more often than on mine. When ever we open the task
manager, the locked up program has one processor maxed out and doesn't
look like it is even touching the other one.
I have his old single processor Dell with Office XP on it and when I work
on the same spreadsheets/DB's, they still lock up, but not
as often and will usually recover themselves (sometimes on his new one, it
won't recover and we have to go in and kill the process).
Is 2003 not designed to use 2 processors? Does it need to be installed a
certain way to make use of both processors? Any ideas as
to why XP on a single processor machine tends to be more reliable than
2003 on a dual processor machine?
 
D

DL

Is there anything in the event logs?
What size, record wise is the db? and its physical file size?

Conan Kelly said:
Hello all,

Does MS Office 2003 not work well with dual processors?

My boss has a newer Dell something or other with Office 2003 and dual
processors. When every we are working on huge spreadsheets or
DB's, Excel and Access tend to lock up pretty tight/a lot longer on his
machine more often than on mine. When ever we open the task
manager, the locked up program has one processor maxed out and doesn't
look like it is even touching the other one.
I have his old single processor Dell with Office XP on it and when I work
on the same spreadsheets/DB's, they still lock up, but not
as often and will usually recover themselves (sometimes on his new one, it
won't recover and we have to go in and kill the process).
Is 2003 not designed to use 2 processors? Does it need to be installed a
certain way to make use of both processors? Any ideas as
to why XP on a single processor machine tends to be more reliable than
2003 on a dual processor machine?
 
D

DL

Is there anything in the event logs?
What size, record wise is the db? and its physical file size?

Conan Kelly said:
Hello all,

Does MS Office 2003 not work well with dual processors?

My boss has a newer Dell something or other with Office 2003 and dual
processors. When every we are working on huge spreadsheets or
DB's, Excel and Access tend to lock up pretty tight/a lot longer on his
machine more often than on mine. When ever we open the task
manager, the locked up program has one processor maxed out and doesn't
look like it is even touching the other one.
I have his old single processor Dell with Office XP on it and when I work
on the same spreadsheets/DB's, they still lock up, but not
as often and will usually recover themselves (sometimes on his new one, it
won't recover and we have to go in and kill the process).
Is 2003 not designed to use 2 processors? Does it need to be installed a
certain way to make use of both processors? Any ideas as
to why XP on a single processor machine tends to be more reliable than
2003 on a dual processor machine?
 
D

DL

Is there anything in the event logs?
What size, record wise is the db? and its physical file size?

Conan Kelly said:
Hello all,

Does MS Office 2003 not work well with dual processors?

My boss has a newer Dell something or other with Office 2003 and dual
processors. When every we are working on huge spreadsheets or
DB's, Excel and Access tend to lock up pretty tight/a lot longer on his
machine more often than on mine. When ever we open the task
manager, the locked up program has one processor maxed out and doesn't
look like it is even touching the other one.
I have his old single processor Dell with Office XP on it and when I work
on the same spreadsheets/DB's, they still lock up, but not
as often and will usually recover themselves (sometimes on his new one, it
won't recover and we have to go in and kill the process).
Is 2003 not designed to use 2 processors? Does it need to be installed a
certain way to make use of both processors? Any ideas as
to why XP on a single processor machine tends to be more reliable than
2003 on a dual processor machine?
 
G

Gerry Hickman

Hi,

I'm not aware of these issues, as you are seeing lock-ups on multiple
machines I'd suggest checking the files themselves for corruption; if
they've crashed and been recovered it's almost certain they will have
gremlins in them especially if you have text boxes or charts.

Can you try this:

Create a new spreadsheet, then create some dummy numeric data from
scratch using fill-right, fill-down until you've got the kind of size in
your real sheet. Play with this new sheet and see if it locks up.

Thing is, were these machines built by an expert or did you just use
Dell's barmy default XP build? We use Win2000 on our network for
ultimate speed and stability.
 
G

Gerry Hickman

Hi,

I'm not aware of these issues, as you are seeing lock-ups on multiple
machines I'd suggest checking the files themselves for corruption; if
they've crashed and been recovered it's almost certain they will have
gremlins in them especially if you have text boxes or charts.

Can you try this:

Create a new spreadsheet, then create some dummy numeric data from
scratch using fill-right, fill-down until you've got the kind of size in
your real sheet. Play with this new sheet and see if it locks up.

Thing is, were these machines built by an expert or did you just use
Dell's barmy default XP build? We use Win2000 on our network for
ultimate speed and stability.
 
G

Gerry Hickman

Hi,

I'm not aware of these issues, as you are seeing lock-ups on multiple
machines I'd suggest checking the files themselves for corruption; if
they've crashed and been recovered it's almost certain they will have
gremlins in them especially if you have text boxes or charts.

Can you try this:

Create a new spreadsheet, then create some dummy numeric data from
scratch using fill-right, fill-down until you've got the kind of size in
your real sheet. Play with this new sheet and see if it locks up.

Thing is, were these machines built by an expert or did you just use
Dell's barmy default XP build? We use Win2000 on our network for
ultimate speed and stability.
 
G

Gerry Hickman

Hi,

I'm not aware of these issues, as you are seeing lock-ups on multiple
machines I'd suggest checking the files themselves for corruption; if
they've crashed and been recovered it's almost certain they will have
gremlins in them especially if you have text boxes or charts.

Can you try this:

Create a new spreadsheet, then create some dummy numeric data from
scratch using fill-right, fill-down until you've got the kind of size in
your real sheet. Play with this new sheet and see if it locks up.

Thing is, were these machines built by an expert or did you just use
Dell's barmy default XP build? We use Win2000 on our network for
ultimate speed and stability.
 
G

Gerry Hickman

Hi,

I'm not aware of these issues, as you are seeing lock-ups on multiple
machines I'd suggest checking the files themselves for corruption; if
they've crashed and been recovered it's almost certain they will have
gremlins in them especially if you have text boxes or charts.

Can you try this:

Create a new spreadsheet, then create some dummy numeric data from
scratch using fill-right, fill-down until you've got the kind of size in
your real sheet. Play with this new sheet and see if it locks up.

Thing is, were these machines built by an expert or did you just use
Dell's barmy default XP build? We use Win2000 on our network for
ultimate speed and stability.
 
G

Gerry Hickman

Hi,

I'm not aware of these issues, as you are seeing lock-ups on multiple
machines I'd suggest checking the files themselves for corruption; if
they've crashed and been recovered it's almost certain they will have
gremlins in them especially if you have text boxes or charts.

Can you try this:

Create a new spreadsheet, then create some dummy numeric data from
scratch using fill-right, fill-down until you've got the kind of size in
your real sheet. Play with this new sheet and see if it locks up.

Thing is, were these machines built by an expert or did you just use
Dell's barmy default XP build? We use Win2000 on our network for
ultimate speed and stability.
 
G

Gerry Hickman

Hi,

I'm not aware of these issues, as you are seeing lock-ups on multiple
machines I'd suggest checking the files themselves for corruption; if
they've crashed and been recovered it's almost certain they will have
gremlins in them especially if you have text boxes or charts.

Can you try this:

Create a new spreadsheet, then create some dummy numeric data from
scratch using fill-right, fill-down until you've got the kind of size in
your real sheet. Play with this new sheet and see if it locks up.

Thing is, were these machines built by an expert or did you just use
Dell's barmy default XP build? We use Win2000 on our network for
ultimate speed and stability.
 
G

Gerry Hickman

Hi,

I'm not aware of these issues, as you are seeing lock-ups on multiple
machines I'd suggest checking the files themselves for corruption; if
they've crashed and been recovered it's almost certain they will have
gremlins in them especially if you have text boxes or charts.

Can you try this:

Create a new spreadsheet, then create some dummy numeric data from
scratch using fill-right, fill-down until you've got the kind of size in
your real sheet. Play with this new sheet and see if it locks up.

Thing is, were these machines built by an expert or did you just use
Dell's barmy default XP build? We use Win2000 on our network for
ultimate speed and stability.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top