Office 2003 Won't install

[lightsup55]

Experiencing the same problem here too.

Running Windows 2000 Professional SP4
Trying to install Microsoft Office Professional Edition 2003

Immediately after running SETUP.EXE on the Microsoft Office Professional
Edition 2003, I get the error:

The specified program requires a newer version of Windows.


All I can do is click the "OK" button and setup exits.


I did NOT get a chance to select ANY components. Again, the error appears
immediately after running SETUP.EXE on the Microsoft Office Professional
Edition 2003.



I don't wish to spend any more money on a newer version of Windows (i.e.
Windows XP) just because a program won't install when it should considering
the fact that I DO meet the system requirements.

Thanks for the note, but I don't even get to a point where I can choose

components. This error occurs immediately after I click setup.exe on the CD.

Any other ideas?

Thanks.

Mike

requirements for Office 2003", which indicates that certain components of
Office 2003 require Windows XP or later. Did you by chance select one of
these components?

 

[lightsup55]

Experiencing the same problem here too.

Running Windows 2000 Professional SP4
Trying to install Microsoft Office Professional Edition 2003

Immediately after running SETUP.EXE on the Microsoft Office Professional
Edition 2003, I get the error:

The specified program requires a newer version of Windows.


All I can do is click the "OK" button and setup exits.


I did NOT get a chance to select ANY components. Again, the error appears
immediately after running SETUP.EXE on the Microsoft Office Professional
Edition 2003.



I don't wish to spend any more money on a newer version of Windows (i.e.
Windows XP) just because a program won't install when it should considering
the fact that I DO meet the system requirements.

Thanks for the note, but I don't even get to a point where I can choose

components. This error occurs immediately after I click setup.exe on the CD.

Any other ideas?

Thanks.

Mike

requirements for Office 2003", which indicates that certain components of
Office 2003 require Windows XP or later. Did you by chance select one of
these components?

 

[lightsup55]

Experiencing the same problem here too.

Running Windows 2000 Professional SP4
Trying to install Microsoft Office Professional Edition 2003

Immediately after running SETUP.EXE on the Microsoft Office Professional
Edition 2003, I get the error:

The specified program requires a newer version of Windows.


All I can do is click the "OK" button and setup exits.


I did NOT get a chance to select ANY components. Again, the error appears
immediately after running SETUP.EXE on the Microsoft Office Professional
Edition 2003.



I don't wish to spend any more money on a newer version of Windows (i.e.
Windows XP) just because a program won't install when it should considering
the fact that I DO meet the system requirements.

Thanks for the note, but I don't even get to a point where I can choose

components. This error occurs immediately after I click setup.exe on the CD.

Any other ideas?

Thanks.

Mike

requirements for Office 2003", which indicates that certain components of
Office 2003 require Windows XP or later. Did you by chance select one of
these components?

 

[lightsup55]

Experiencing the same problem here too.

Running Windows 2000 Professional SP4
Trying to install Microsoft Office Professional Edition 2003

Immediately after running SETUP.EXE on the Microsoft Office Professional
Edition 2003, I get the error:

The specified program requires a newer version of Windows.


All I can do is click the "OK" button and setup exits.


I did NOT get a chance to select ANY components. Again, the error appears
immediately after running SETUP.EXE on the Microsoft Office Professional
Edition 2003.



I don't wish to spend any more money on a newer version of Windows (i.e.
Windows XP) just because a program won't install when it should considering
the fact that I DO meet the system requirements.

Thanks for the note, but I don't even get to a point where I can choose

components. This error occurs immediately after I click setup.exe on the CD.

Any other ideas?

Thanks.

Mike

requirements for Office 2003", which indicates that certain components of
Office 2003 require Windows XP or later. Did you by chance select one of
these components?

 

[lightsup55]

Experiencing the same problem here too.

Running Windows 2000 Professional SP4
Trying to install Microsoft Office Professional Edition 2003

Immediately after running SETUP.EXE on the Microsoft Office Professional
Edition 2003, I get the error:

The specified program requires a newer version of Windows.


All I can do is click the "OK" button and setup exits.


I did NOT get a chance to select ANY components. Again, the error appears
immediately after running SETUP.EXE on the Microsoft Office Professional
Edition 2003.



I don't wish to spend any more money on a newer version of Windows (i.e.
Windows XP) just because a program won't install when it should considering
the fact that I DO meet the system requirements.

Thanks for the note, but I don't even get to a point where I can choose

components. This error occurs immediately after I click setup.exe on the CD.

Any other ideas?

Thanks.

Mike

requirements for Office 2003", which indicates that certain components of
Office 2003 require Windows XP or later. Did you by chance select one of
these components?

 

[lightsup55]

Experiencing the same problem here too.

Running Windows 2000 Professional SP4
Trying to install Microsoft Office Professional Edition 2003

Immediately after running SETUP.EXE on the Microsoft Office Professional
Edition 2003, I get the error:

The specified program requires a newer version of Windows.


All I can do is click the "OK" button and setup exits.


I did NOT get a chance to select ANY components. Again, the error appears
immediately after running SETUP.EXE on the Microsoft Office Professional
Edition 2003.



I don't wish to spend any more money on a newer version of Windows (i.e.
Windows XP) just because a program won't install when it should considering
the fact that I DO meet the system requirements.

Thanks for the note, but I don't even get to a point where I can choose

components. This error occurs immediately after I click setup.exe on the CD.

Any other ideas?

Thanks.

Mike

requirements for Office 2003", which indicates that certain components of
Office 2003 require Windows XP or later. Did you by chance select one of
these components?

 

[lightsup55]

Experiencing the same problem here too.

Running Windows 2000 Professional SP4
Trying to install Microsoft Office Professional Edition 2003

Immediately after running SETUP.EXE on the Microsoft Office Professional
Edition 2003, I get the error:

The specified program requires a newer version of Windows.


All I can do is click the "OK" button and setup exits.


I did NOT get a chance to select ANY components. Again, the error appears
immediately after running SETUP.EXE on the Microsoft Office Professional
Edition 2003.



I don't wish to spend any more money on a newer version of Windows (i.e.
Windows XP) just because a program won't install when it should considering
the fact that I DO meet the system requirements.

Thanks for the note, but I don't even get to a point where I can choose

components. This error occurs immediately after I click setup.exe on the CD.

Any other ideas?

Thanks.

Mike

requirements for Office 2003", which indicates that certain components of
Office 2003 require Windows XP or later. Did you by chance select one of
these components?

 

[lightsup55]

Experiencing the same problem here too.

Running Windows 2000 Professional SP4
Trying to install Microsoft Office Professional Edition 2003

Immediately after running SETUP.EXE on the Microsoft Office Professional
Edition 2003, I get the error:

The specified program requires a newer version of Windows.


All I can do is click the "OK" button and setup exits.


I did NOT get a chance to select ANY components. Again, the error appears
immediately after running SETUP.EXE on the Microsoft Office Professional
Edition 2003.



I don't wish to spend any more money on a newer version of Windows (i.e.
Windows XP) just because a program won't install when it should considering
the fact that I DO meet the system requirements.

Thanks for the note, but I don't even get to a point where I can choose

components. This error occurs immediately after I click setup.exe on the CD.

Any other ideas?

Thanks.

Mike

requirements for Office 2003", which indicates that certain components of
Office 2003 require Windows XP or later. Did you by chance select one of
these components?

 

[Sloan Crayton [MS]]

Office 2003 Setup performs a check of the service pack level on Windows
2000. I know you are indicating that you have SP4 installed, but if you
'right click' on 'My Computer' and choose 'Properties', what is the version
information listed under 'System:'?

Sloan Crayton
Microsoft

 

[Sloan Crayton [MS]]

Office 2003 Setup performs a check of the service pack level on Windows
2000. I know you are indicating that you have SP4 installed, but if you
'right click' on 'My Computer' and choose 'Properties', what is the version
information listed under 'System:'?

Sloan Crayton
Microsoft

 

[Sloan Crayton [MS]]

Office 2003 Setup performs a check of the service pack level on Windows
2000. I know you are indicating that you have SP4 installed, but if you
'right click' on 'My Computer' and choose 'Properties', what is the version
information listed under 'System:'?

Sloan Crayton
Microsoft

 

[Sloan Crayton [MS]]

Office 2003 Setup performs a check of the service pack level on Windows
2000. I know you are indicating that you have SP4 installed, but if you
'right click' on 'My Computer' and choose 'Properties', what is the version
information listed under 'System:'?

Sloan Crayton
Microsoft

 

[Sloan Crayton [MS]]

Office 2003 Setup performs a check of the service pack level on Windows
2000. I know you are indicating that you have SP4 installed, but if you
'right click' on 'My Computer' and choose 'Properties', what is the version
information listed under 'System:'?

Sloan Crayton
Microsoft

 

[Sloan Crayton [MS]]

Office 2003 Setup performs a check of the service pack level on Windows
2000. I know you are indicating that you have SP4 installed, but if you
'right click' on 'My Computer' and choose 'Properties', what is the version
information listed under 'System:'?

Sloan Crayton
Microsoft

 

[Sloan Crayton [MS]]

Office 2003 Setup performs a check of the service pack level on Windows
2000. I know you are indicating that you have SP4 installed, but if you
'right click' on 'My Computer' and choose 'Properties', what is the version
information listed under 'System:'?

Sloan Crayton
Microsoft

 

[Sloan Crayton [MS]]

Office 2003 Setup performs a check of the service pack level on Windows
2000. I know you are indicating that you have SP4 installed, but if you
'right click' on 'My Computer' and choose 'Properties', what is the version
information listed under 'System:'?

Sloan Crayton
Microsoft

 

[Sloan Crayton [MS]]

Office 2003 Setup performs a check of the service pack level on Windows
2000. I know you are indicating that you have SP4 installed, but if you
'right click' on 'My Computer' and choose 'Properties', what is the version
information listed under 'System:'?

Sloan Crayton
Microsoft

 

[lightsup55]

System:
Microsoft Windows 2000
5.00.2195
Service Pack 4





And I was able to install AND run Office 2003 successfuly.

Here is a copy of the email a Microsoft Support Professional (Amy) sent
after I called Microsoft for support about this issue:


From: "Amy" <***EMAIL ADDRESS REMOVED***>
To: ***EMAIL ADDRESS REMOVED***
Subject: Email for Case ***REMOVED***
Date: Mon, 9 Aug 2004 18:45:48 -0300


******* The following is an email for a support
case from Microsoft Corp.
******* DO NOT REPLY TO THIS MESSAGE--your email
will not be added to
******* the case if you do. Instead, FORWARD
your response to the
******* email address ***EMAIL ADDRESS REMOVED*** and
place your text after
******* the keyword 'MESSAGE:'. Also, delete all
other text above
******* and below the keywords 'CASE_ID_NUM:
SRnnn' and 'MESSAGE:'
******* to ensure proper delivery of your email.
Thank you.

CASE_ID_NUM: ***REMOVED***
MESSAGE:
********************** The message for you
follows ************************
Hello Timothy ,


It was my pleasure to work with you on your
issue. Based on the agreement
during our last interaction, I am closing this
case as resolved. If you
feel that this issue has not been resolved,
please reply to this message so
that I may provide you further assistance.

Below are the key points of the case for your
records.



Agreement of Issue:
Customer would like to have Office 2003 installed
successfully


Resolution/Recommendations:
- We called Windows 2000 setup for help with SP4
- We tried installing Office 2003 using the cmd
line E:\Setup NOIE=true ->
this was unsuccessful
- We explored the files on the Office 2003 CD and
looked for the PRO11.MSI
- We doubled clicked the PRO11.MSI icon to bypass
the system checks
- We installed Office successfully.


Related Knowledgebase Articles:
- 254884
http://support.microsoft.com/default.aspx?scid=kb;EN-US;254884



(Please go to the Microsoft Knowledge Base:
http://support.microsoft.com and
insert the information above in the Search Window
for additional details on
your issue.)


Thanks for using Microsoft Product Support
Services!



Amy MacKenzie
***EMAIL ADDRESS REMOVED***
Microsoft Office/Outlook Team
Microsoft Product Support Services


Microsoft Support hours
Monday through Friday
5:00am - 9:00pm Pacific

Saturday and Sunday
6:00am - 3:00pm Pacific


Microsoft Support Telephone Number:
(425) 635-7056


Should you require additional support with other
Microsoft Retail Products,
please go to:
http://support.microsoft.com for current support
options.


Delighting our customers is our top priority.

We welcome your comments and suggestions
concerning the support we provide
to you. Please e-mail us at
***EMAIL ADDRESS REMOVED***


If you would like to make a suggestion on how to
improve our products please
email us at ***EMAIL ADDRESS REMOVED***


Microsoft is committed to ensuring that all of
our users are protected from
the latest viruses and attacks. Please visit
http://windowsupdate.microsoft.com to update your
machine with the latest
security fixes and software updates.

 

[lightsup55]

System:
Microsoft Windows 2000
5.00.2195
Service Pack 4





And I was able to install AND run Office 2003 successfuly.

Here is a copy of the email a Microsoft Support Professional (Amy) sent
after I called Microsoft for support about this issue:


From: "Amy" <***EMAIL ADDRESS REMOVED***>
To: ***EMAIL ADDRESS REMOVED***
Subject: Email for Case ***REMOVED***
Date: Mon, 9 Aug 2004 18:45:48 -0300


******* The following is an email for a support
case from Microsoft Corp.
******* DO NOT REPLY TO THIS MESSAGE--your email
will not be added to
******* the case if you do. Instead, FORWARD
your response to the
******* email address ***EMAIL ADDRESS REMOVED*** and
place your text after
******* the keyword 'MESSAGE:'. Also, delete all
other text above
******* and below the keywords 'CASE_ID_NUM:
SRnnn' and 'MESSAGE:'
******* to ensure proper delivery of your email.
Thank you.

CASE_ID_NUM: ***REMOVED***
MESSAGE:
********************** The message for you
follows ************************
Hello Timothy ,


It was my pleasure to work with you on your
issue. Based on the agreement
during our last interaction, I am closing this
case as resolved. If you
feel that this issue has not been resolved,
please reply to this message so
that I may provide you further assistance.

Below are the key points of the case for your
records.



Agreement of Issue:
Customer would like to have Office 2003 installed
successfully


Resolution/Recommendations:
- We called Windows 2000 setup for help with SP4
- We tried installing Office 2003 using the cmd
line E:\Setup NOIE=true ->
this was unsuccessful
- We explored the files on the Office 2003 CD and
looked for the PRO11.MSI
- We doubled clicked the PRO11.MSI icon to bypass
the system checks
- We installed Office successfully.


Related Knowledgebase Articles:
- 254884
http://support.microsoft.com/default.aspx?scid=kb;EN-US;254884



(Please go to the Microsoft Knowledge Base:
http://support.microsoft.com and
insert the information above in the Search Window
for additional details on
your issue.)


Thanks for using Microsoft Product Support
Services!



Amy MacKenzie
***EMAIL ADDRESS REMOVED***
Microsoft Office/Outlook Team
Microsoft Product Support Services


Microsoft Support hours
Monday through Friday
5:00am - 9:00pm Pacific

Saturday and Sunday
6:00am - 3:00pm Pacific


Microsoft Support Telephone Number:
(425) 635-7056


Should you require additional support with other
Microsoft Retail Products,
please go to:
http://support.microsoft.com for current support
options.


Delighting our customers is our top priority.

We welcome your comments and suggestions
concerning the support we provide
to you. Please e-mail us at
***EMAIL ADDRESS REMOVED***


If you would like to make a suggestion on how to
improve our products please
email us at ***EMAIL ADDRESS REMOVED***


Microsoft is committed to ensuring that all of
our users are protected from
the latest viruses and attacks. Please visit
http://windowsupdate.microsoft.com to update your
machine with the latest
security fixes and software updates.

 

[lightsup55]

System:
Microsoft Windows 2000
5.00.2195
Service Pack 4





And I was able to install AND run Office 2003 successfuly.

Here is a copy of the email a Microsoft Support Professional (Amy) sent
after I called Microsoft for support about this issue:


From: "Amy" <***EMAIL ADDRESS REMOVED***>
To: ***EMAIL ADDRESS REMOVED***
Subject: Email for Case ***REMOVED***
Date: Mon, 9 Aug 2004 18:45:48 -0300


******* The following is an email for a support
case from Microsoft Corp.
******* DO NOT REPLY TO THIS MESSAGE--your email
will not be added to
******* the case if you do. Instead, FORWARD
your response to the
******* email address ***EMAIL ADDRESS REMOVED*** and
place your text after
******* the keyword 'MESSAGE:'. Also, delete all
other text above
******* and below the keywords 'CASE_ID_NUM:
SRnnn' and 'MESSAGE:'
******* to ensure proper delivery of your email.
Thank you.

CASE_ID_NUM: ***REMOVED***
MESSAGE:
********************** The message for you
follows ************************
Hello Timothy ,


It was my pleasure to work with you on your
issue. Based on the agreement
during our last interaction, I am closing this
case as resolved. If you
feel that this issue has not been resolved,
please reply to this message so
that I may provide you further assistance.

Below are the key points of the case for your
records.



Agreement of Issue:
Customer would like to have Office 2003 installed
successfully


Resolution/Recommendations:
- We called Windows 2000 setup for help with SP4
- We tried installing Office 2003 using the cmd
line E:\Setup NOIE=true ->
this was unsuccessful
- We explored the files on the Office 2003 CD and
looked for the PRO11.MSI
- We doubled clicked the PRO11.MSI icon to bypass
the system checks
- We installed Office successfully.


Related Knowledgebase Articles:
- 254884
http://support.microsoft.com/default.aspx?scid=kb;EN-US;254884



(Please go to the Microsoft Knowledge Base:
http://support.microsoft.com and
insert the information above in the Search Window
for additional details on
your issue.)


Thanks for using Microsoft Product Support
Services!



Amy MacKenzie
***EMAIL ADDRESS REMOVED***
Microsoft Office/Outlook Team
Microsoft Product Support Services


Microsoft Support hours
Monday through Friday
5:00am - 9:00pm Pacific

Saturday and Sunday
6:00am - 3:00pm Pacific


Microsoft Support Telephone Number:
(425) 635-7056


Should you require additional support with other
Microsoft Retail Products,
please go to:
http://support.microsoft.com for current support
options.


Delighting our customers is our top priority.

We welcome your comments and suggestions
concerning the support we provide
to you. Please e-mail us at
***EMAIL ADDRESS REMOVED***


If you would like to make a suggestion on how to
improve our products please
email us at ***EMAIL ADDRESS REMOVED***


Microsoft is committed to ensuring that all of
our users are protected from
the latest viruses and attacks. Please visit
http://windowsupdate.microsoft.com to update your
machine with the latest
security fixes and software updates.