Office 2007 Beta Install/Uninstall failures

T

thinktwice

Saw other posts regarding this and followed all the suggestions including
buring a CD. I had installed The Beta on top of my 3003 install and
everything worked fine until Outlook got flaky. I have uninstalled both
versions and gotten error messages during the uninstall but both seem to have
at least disappeared from the ADD/Remove Programs and Start>Program list.
After running the %temp% here is the log file:
PERF: TickCount=10008171 Name=OBootStrapper::Run Description=Begin function
Command line: "H:\SETUP.EXE"
No command line arguments given
Verify file signature in "H:\SETUP.EXE"
Verify file signature in "H:\OSETUP.DLL"
Using setup controller dll at [H:\OSETUP.DLL].
PERF: TickCount=10026171 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\Owner\LOCALS~1\Temp\SetupExe(20060621194737908).log.
=========================================================================
PERF: TickCount=10026171 Name=RunSetup Description=Begin function
Catalyst execution began: 06/21/2006 19:47:37.
Searching for updated versions of resource files under the 'updates' folder
[H:\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder [H:].
Resource File Manager : Found (CultureTag=en-US) resource file at
[H:\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1033].
Resource File Manager : Selecting resource file
(File=H:\Office.en-us\OSETUPUI.DLL) for CultureTag [en-US].
Loaded Dll : H:\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at: H:\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata: H:\Access.en-us\AccessMUI.xml
Loading package metadata: H:\Excel.en-us\ExcelMUI.xml
Loading package metadata: H:\Office.en-us\Proof.es\Proof.xml
Loading package metadata: H:\Office.en-us\Proof.fr\Proof.xml
Loading package metadata: H:\Office.en-us\Proof.en\Proof.xml
Loading package metadata: H:\Office.en-us\OfficeMUI.xml
Loading package metadata: H:\Outlook.en-us\OutlookMUI.xml
Loading package metadata: H:\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata: H:\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata: H:\Publisher.en-us\PublisherMUI.xml
Loading package metadata: H:\Word.en-us\WordMUI.xml
Loading package metadata: H:\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=10043656 Name=Job::DoCacheWork Description=Begin function
OSE is running as a standalone process
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
00000000:012850c6
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
RegisterWaitForInputIdle
Catalyst execution finished: 06/21/2006 19:47:58. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=10047390 Name=RunSetup Description=End function
 
K

Ken

So, if you are having a problem reinstalling office 2007 (the installer
crashes right after entering your key number) here is how you fix the problem.
Start…Run…Regedit
Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads
delete the following keys:

{30120000-0011-0000-0000-0000000FF1CE}-C
{30120000-0015-0409-0000-0000000FF1CE}-C
{30120000-0016-0409-0000-0000000FF1CE}-C
{30120000-0018-0409-0000-0000000FF1CE}-C
{30120000-0019-0409-0000-0000000FF1CE}-C
{30120000-001A-0409-0000-0000000FF1CE}-C
{30120000-001B-0409-0000-0000000FF1CE}-C
{30120000-0044-0409-0000-0000000FF1CE}-C
{30120000-006E-0409-0000-0000000FF1CE}-C

Each of the GUIDs above correspond to a different office 2007 app, and
office 2007 itself.

Here is why you could not reinstall: The error was being caused by the LIS
(local installation source) not being where the registry said it should be.
The actual error (HResult: 0x80070002) means that the installer could not
find the files. If you delete the references to them in the registry then
the installer will not look for cached copies in the LIS during installation
and you will be able to push through with no problems.

Seems like the installer will glitch from time to time and leave these
entries behind. When the files from MSOcache are removed by the installer
and you try to reinstall, the installer is trying to load the cached files it
thinks exists. Because they do not exist, the installer throws an exception.


“Catalyst execution finished: 06/01/2006 19:49:58. Return code: 0.
Exception caught: HResultOnly.â€

And you get the friendly “An error occurred during the installation and
Microsoft Office Professional Plus 2007 (Beta) setup was unable to complete.â€
Error message.

Good Luck


thinktwice said:
Saw other posts regarding this and followed all the suggestions including
buring a CD. I had installed The Beta on top of my 3003 install and
everything worked fine until Outlook got flaky. I have uninstalled both
versions and gotten error messages during the uninstall but both seem to have
at least disappeared from the ADD/Remove Programs and Start>Program list.
After running the %temp% here is the log file:
PERF: TickCount=10008171 Name=OBootStrapper::Run Description=Begin function
Command line: "H:\SETUP.EXE"
No command line arguments given
Verify file signature in "H:\SETUP.EXE"
Verify file signature in "H:\OSETUP.DLL"
Using setup controller dll at [H:\OSETUP.DLL].
PERF: TickCount=10026171 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\Owner\LOCALS~1\Temp\SetupExe(20060621194737908).log.
=========================================================================
PERF: TickCount=10026171 Name=RunSetup Description=Begin function
Catalyst execution began: 06/21/2006 19:47:37.
Searching for updated versions of resource files under the 'updates' folder
[H:\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder [H:].
Resource File Manager : Found (CultureTag=en-US) resource file at
[H:\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1033].
Resource File Manager : Selecting resource file
(File=H:\Office.en-us\OSETUPUI.DLL) for CultureTag [en-US].
Loaded Dll : H:\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at: H:\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata: H:\Access.en-us\AccessMUI.xml
Loading package metadata: H:\Excel.en-us\ExcelMUI.xml
Loading package metadata: H:\Office.en-us\Proof.es\Proof.xml
Loading package metadata: H:\Office.en-us\Proof.fr\Proof.xml
Loading package metadata: H:\Office.en-us\Proof.en\Proof.xml
Loading package metadata: H:\Office.en-us\OfficeMUI.xml
Loading package metadata: H:\Outlook.en-us\OutlookMUI.xml
Loading package metadata: H:\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata: H:\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata: H:\Publisher.en-us\PublisherMUI.xml
Loading package metadata: H:\Word.en-us\WordMUI.xml
Loading package metadata: H:\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=10043656 Name=Job::DoCacheWork Description=Begin function
OSE is running as a standalone process
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
00000000:012850c6
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
RegisterWaitForInputIdle
Catalyst execution finished: 06/21/2006 19:47:58. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=10047390 Name=RunSetup Description=End function
Click to expand...
 
K

Ken

So, if you are having a problem reinstalling office 2007 (the installer
crashes right after entering your key number) here is how you fix the problem.
Start…Run…Regedit
Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads
delete the following keys:

{30120000-0011-0000-0000-0000000FF1CE}-C
{30120000-0015-0409-0000-0000000FF1CE}-C
{30120000-0016-0409-0000-0000000FF1CE}-C
{30120000-0018-0409-0000-0000000FF1CE}-C
{30120000-0019-0409-0000-0000000FF1CE}-C
{30120000-001A-0409-0000-0000000FF1CE}-C
{30120000-001B-0409-0000-0000000FF1CE}-C
{30120000-0044-0409-0000-0000000FF1CE}-C
{30120000-006E-0409-0000-0000000FF1CE}-C

Each of the GUIDs above correspond to a different office 2007 app, and
office 2007 itself.

Here is why you could not reinstall: The error was being caused by the LIS
(local installation source) not being where the registry said it should be.
The actual error (HResult: 0x80070002) means that the installer could not
find the files. If you delete the references to them in the registry then
the installer will not look for cached copies in the LIS during installation
and you will be able to push through with no problems.

Seems like the installer will glitch from time to time and leave these
entries behind. When the files from MSOcache are removed by the installer
and you try to reinstall, the installer is trying to load the cached files it
thinks exists. Because they do not exist, the installer throws an exception.


“Catalyst execution finished: 06/01/2006 19:49:58. Return code: 0.
Exception caught: HResultOnly.â€

And you get the friendly “An error occurred during the installation and
Microsoft Office Professional Plus 2007 (Beta) setup was unable to complete.â€
Error message.

Good Luck


thinktwice said:
Saw other posts regarding this and followed all the suggestions including
buring a CD. I had installed The Beta on top of my 3003 install and
everything worked fine until Outlook got flaky. I have uninstalled both
versions and gotten error messages during the uninstall but both seem to have
at least disappeared from the ADD/Remove Programs and Start>Program list.
After running the %temp% here is the log file:
PERF: TickCount=10008171 Name=OBootStrapper::Run Description=Begin function
Command line: "H:\SETUP.EXE"
No command line arguments given
Verify file signature in "H:\SETUP.EXE"
Verify file signature in "H:\OSETUP.DLL"
Using setup controller dll at [H:\OSETUP.DLL].
PERF: TickCount=10026171 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\Owner\LOCALS~1\Temp\SetupExe(20060621194737908).log.
=========================================================================
PERF: TickCount=10026171 Name=RunSetup Description=Begin function
Catalyst execution began: 06/21/2006 19:47:37.
Searching for updated versions of resource files under the 'updates' folder
[H:\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder [H:].
Resource File Manager : Found (CultureTag=en-US) resource file at
[H:\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1033].
Resource File Manager : Selecting resource file
(File=H:\Office.en-us\OSETUPUI.DLL) for CultureTag [en-US].
Loaded Dll : H:\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at: H:\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata: H:\Access.en-us\AccessMUI.xml
Loading package metadata: H:\Excel.en-us\ExcelMUI.xml
Loading package metadata: H:\Office.en-us\Proof.es\Proof.xml
Loading package metadata: H:\Office.en-us\Proof.fr\Proof.xml
Loading package metadata: H:\Office.en-us\Proof.en\Proof.xml
Loading package metadata: H:\Office.en-us\OfficeMUI.xml
Loading package metadata: H:\Outlook.en-us\OutlookMUI.xml
Loading package metadata: H:\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata: H:\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata: H:\Publisher.en-us\PublisherMUI.xml
Loading package metadata: H:\Word.en-us\WordMUI.xml
Loading package metadata: H:\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=10043656 Name=Job::DoCacheWork Description=Begin function
OSE is running as a standalone process
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
00000000:012850c6
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
RegisterWaitForInputIdle
Catalyst execution finished: 06/21/2006 19:47:58. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=10047390 Name=RunSetup Description=End function
Click to expand...
 
K

Ken

So, if you are having a problem reinstalling office 2007 (the installer
crashes right after entering your key number) here is how you fix the problem.
Start…Run…Regedit
Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads
delete the following keys:

{30120000-0011-0000-0000-0000000FF1CE}-C
{30120000-0015-0409-0000-0000000FF1CE}-C
{30120000-0016-0409-0000-0000000FF1CE}-C
{30120000-0018-0409-0000-0000000FF1CE}-C
{30120000-0019-0409-0000-0000000FF1CE}-C
{30120000-001A-0409-0000-0000000FF1CE}-C
{30120000-001B-0409-0000-0000000FF1CE}-C
{30120000-0044-0409-0000-0000000FF1CE}-C
{30120000-006E-0409-0000-0000000FF1CE}-C

Each of the GUIDs above correspond to a different office 2007 app, and
office 2007 itself.

Here is why you could not reinstall: The error was being caused by the LIS
(local installation source) not being where the registry said it should be.
The actual error (HResult: 0x80070002) means that the installer could not
find the files. If you delete the references to them in the registry then
the installer will not look for cached copies in the LIS during installation
and you will be able to push through with no problems.

Seems like the installer will glitch from time to time and leave these
entries behind. When the files from MSOcache are removed by the installer
and you try to reinstall, the installer is trying to load the cached files it
thinks exists. Because they do not exist, the installer throws an exception.


“Catalyst execution finished: 06/01/2006 19:49:58. Return code: 0.
Exception caught: HResultOnly.â€

And you get the friendly “An error occurred during the installation and
Microsoft Office Professional Plus 2007 (Beta) setup was unable to complete.â€
Error message.

Good Luck


thinktwice said:
Saw other posts regarding this and followed all the suggestions including
buring a CD. I had installed The Beta on top of my 3003 install and
everything worked fine until Outlook got flaky. I have uninstalled both
versions and gotten error messages during the uninstall but both seem to have
at least disappeared from the ADD/Remove Programs and Start>Program list.
After running the %temp% here is the log file:
PERF: TickCount=10008171 Name=OBootStrapper::Run Description=Begin function
Command line: "H:\SETUP.EXE"
No command line arguments given
Verify file signature in "H:\SETUP.EXE"
Verify file signature in "H:\OSETUP.DLL"
Using setup controller dll at [H:\OSETUP.DLL].
PERF: TickCount=10026171 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\Owner\LOCALS~1\Temp\SetupExe(20060621194737908).log.
=========================================================================
PERF: TickCount=10026171 Name=RunSetup Description=Begin function
Catalyst execution began: 06/21/2006 19:47:37.
Searching for updated versions of resource files under the 'updates' folder
[H:\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder [H:].
Resource File Manager : Found (CultureTag=en-US) resource file at
[H:\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1033].
Resource File Manager : Selecting resource file
(File=H:\Office.en-us\OSETUPUI.DLL) for CultureTag [en-US].
Loaded Dll : H:\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at: H:\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata: H:\Access.en-us\AccessMUI.xml
Loading package metadata: H:\Excel.en-us\ExcelMUI.xml
Loading package metadata: H:\Office.en-us\Proof.es\Proof.xml
Loading package metadata: H:\Office.en-us\Proof.fr\Proof.xml
Loading package metadata: H:\Office.en-us\Proof.en\Proof.xml
Loading package metadata: H:\Office.en-us\OfficeMUI.xml
Loading package metadata: H:\Outlook.en-us\OutlookMUI.xml
Loading package metadata: H:\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata: H:\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata: H:\Publisher.en-us\PublisherMUI.xml
Loading package metadata: H:\Word.en-us\WordMUI.xml
Loading package metadata: H:\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=10043656 Name=Job::DoCacheWork Description=Begin function
OSE is running as a standalone process
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
00000000:012850c6
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
RegisterWaitForInputIdle
Catalyst execution finished: 06/21/2006 19:47:58. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=10047390 Name=RunSetup Description=End function
Click to expand...
 
K

Ken

So, if you are having a problem reinstalling office 2007 (the installer
crashes right after entering your key number) here is how you fix the problem.
Start…Run…Regedit
Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads
delete the following keys:

{30120000-0011-0000-0000-0000000FF1CE}-C
{30120000-0015-0409-0000-0000000FF1CE}-C
{30120000-0016-0409-0000-0000000FF1CE}-C
{30120000-0018-0409-0000-0000000FF1CE}-C
{30120000-0019-0409-0000-0000000FF1CE}-C
{30120000-001A-0409-0000-0000000FF1CE}-C
{30120000-001B-0409-0000-0000000FF1CE}-C
{30120000-0044-0409-0000-0000000FF1CE}-C
{30120000-006E-0409-0000-0000000FF1CE}-C

Each of the GUIDs above correspond to a different office 2007 app, and
office 2007 itself.

Here is why you could not reinstall: The error was being caused by the LIS
(local installation source) not being where the registry said it should be.
The actual error (HResult: 0x80070002) means that the installer could not
find the files. If you delete the references to them in the registry then
the installer will not look for cached copies in the LIS during installation
and you will be able to push through with no problems.

Seems like the installer will glitch from time to time and leave these
entries behind. When the files from MSOcache are removed by the installer
and you try to reinstall, the installer is trying to load the cached files it
thinks exists. Because they do not exist, the installer throws an exception.


“Catalyst execution finished: 06/01/2006 19:49:58. Return code: 0.
Exception caught: HResultOnly.â€

And you get the friendly “An error occurred during the installation and
Microsoft Office Professional Plus 2007 (Beta) setup was unable to complete.â€
Error message.

Good Luck


thinktwice said:
Saw other posts regarding this and followed all the suggestions including
buring a CD. I had installed The Beta on top of my 3003 install and
everything worked fine until Outlook got flaky. I have uninstalled both
versions and gotten error messages during the uninstall but both seem to have
at least disappeared from the ADD/Remove Programs and Start>Program list.
After running the %temp% here is the log file:
PERF: TickCount=10008171 Name=OBootStrapper::Run Description=Begin function
Command line: "H:\SETUP.EXE"
No command line arguments given
Verify file signature in "H:\SETUP.EXE"
Verify file signature in "H:\OSETUP.DLL"
Using setup controller dll at [H:\OSETUP.DLL].
PERF: TickCount=10026171 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\Owner\LOCALS~1\Temp\SetupExe(20060621194737908).log.
=========================================================================
PERF: TickCount=10026171 Name=RunSetup Description=Begin function
Catalyst execution began: 06/21/2006 19:47:37.
Searching for updated versions of resource files under the 'updates' folder
[H:\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder [H:].
Resource File Manager : Found (CultureTag=en-US) resource file at
[H:\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1033].
Resource File Manager : Selecting resource file
(File=H:\Office.en-us\OSETUPUI.DLL) for CultureTag [en-US].
Loaded Dll : H:\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at: H:\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata: H:\Access.en-us\AccessMUI.xml
Loading package metadata: H:\Excel.en-us\ExcelMUI.xml
Loading package metadata: H:\Office.en-us\Proof.es\Proof.xml
Loading package metadata: H:\Office.en-us\Proof.fr\Proof.xml
Loading package metadata: H:\Office.en-us\Proof.en\Proof.xml
Loading package metadata: H:\Office.en-us\OfficeMUI.xml
Loading package metadata: H:\Outlook.en-us\OutlookMUI.xml
Loading package metadata: H:\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata: H:\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata: H:\Publisher.en-us\PublisherMUI.xml
Loading package metadata: H:\Word.en-us\WordMUI.xml
Loading package metadata: H:\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=10043656 Name=Job::DoCacheWork Description=Begin function
OSE is running as a standalone process
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
00000000:012850c6
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
RegisterWaitForInputIdle
Catalyst execution finished: 06/21/2006 19:47:58. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=10047390 Name=RunSetup Description=End function
Click to expand...
 
K

Ken

So, if you are having a problem reinstalling office 2007 (the installer
crashes right after entering your key number) here is how you fix the problem.
Start…Run…Regedit
Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads
delete the following keys:

{30120000-0011-0000-0000-0000000FF1CE}-C
{30120000-0015-0409-0000-0000000FF1CE}-C
{30120000-0016-0409-0000-0000000FF1CE}-C
{30120000-0018-0409-0000-0000000FF1CE}-C
{30120000-0019-0409-0000-0000000FF1CE}-C
{30120000-001A-0409-0000-0000000FF1CE}-C
{30120000-001B-0409-0000-0000000FF1CE}-C
{30120000-0044-0409-0000-0000000FF1CE}-C
{30120000-006E-0409-0000-0000000FF1CE}-C

Each of the GUIDs above correspond to a different office 2007 app, and
office 2007 itself.

Here is why you could not reinstall: The error was being caused by the LIS
(local installation source) not being where the registry said it should be.
The actual error (HResult: 0x80070002) means that the installer could not
find the files. If you delete the references to them in the registry then
the installer will not look for cached copies in the LIS during installation
and you will be able to push through with no problems.

Seems like the installer will glitch from time to time and leave these
entries behind. When the files from MSOcache are removed by the installer
and you try to reinstall, the installer is trying to load the cached files it
thinks exists. Because they do not exist, the installer throws an exception.


“Catalyst execution finished: 06/01/2006 19:49:58. Return code: 0.
Exception caught: HResultOnly.â€

And you get the friendly “An error occurred during the installation and
Microsoft Office Professional Plus 2007 (Beta) setup was unable to complete.â€
Error message.

Good Luck


thinktwice said:
Saw other posts regarding this and followed all the suggestions including
buring a CD. I had installed The Beta on top of my 3003 install and
everything worked fine until Outlook got flaky. I have uninstalled both
versions and gotten error messages during the uninstall but both seem to have
at least disappeared from the ADD/Remove Programs and Start>Program list.
After running the %temp% here is the log file:
PERF: TickCount=10008171 Name=OBootStrapper::Run Description=Begin function
Command line: "H:\SETUP.EXE"
No command line arguments given
Verify file signature in "H:\SETUP.EXE"
Verify file signature in "H:\OSETUP.DLL"
Using setup controller dll at [H:\OSETUP.DLL].
PERF: TickCount=10026171 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\Owner\LOCALS~1\Temp\SetupExe(20060621194737908).log.
=========================================================================
PERF: TickCount=10026171 Name=RunSetup Description=Begin function
Catalyst execution began: 06/21/2006 19:47:37.
Searching for updated versions of resource files under the 'updates' folder
[H:\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder [H:].
Resource File Manager : Found (CultureTag=en-US) resource file at
[H:\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1033].
Resource File Manager : Selecting resource file
(File=H:\Office.en-us\OSETUPUI.DLL) for CultureTag [en-US].
Loaded Dll : H:\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at: H:\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata: H:\Access.en-us\AccessMUI.xml
Loading package metadata: H:\Excel.en-us\ExcelMUI.xml
Loading package metadata: H:\Office.en-us\Proof.es\Proof.xml
Loading package metadata: H:\Office.en-us\Proof.fr\Proof.xml
Loading package metadata: H:\Office.en-us\Proof.en\Proof.xml
Loading package metadata: H:\Office.en-us\OfficeMUI.xml
Loading package metadata: H:\Outlook.en-us\OutlookMUI.xml
Loading package metadata: H:\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata: H:\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata: H:\Publisher.en-us\PublisherMUI.xml
Loading package metadata: H:\Word.en-us\WordMUI.xml
Loading package metadata: H:\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=10043656 Name=Job::DoCacheWork Description=Begin function
OSE is running as a standalone process
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
00000000:012850c6
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
RegisterWaitForInputIdle
Catalyst execution finished: 06/21/2006 19:47:58. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=10047390 Name=RunSetup Description=End function
Click to expand...
 
K

Ken

So, if you are having a problem reinstalling office 2007 (the installer
crashes right after entering your key number) here is how you fix the problem.
Start…Run…Regedit
Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads
delete the following keys:

{30120000-0011-0000-0000-0000000FF1CE}-C
{30120000-0015-0409-0000-0000000FF1CE}-C
{30120000-0016-0409-0000-0000000FF1CE}-C
{30120000-0018-0409-0000-0000000FF1CE}-C
{30120000-0019-0409-0000-0000000FF1CE}-C
{30120000-001A-0409-0000-0000000FF1CE}-C
{30120000-001B-0409-0000-0000000FF1CE}-C
{30120000-0044-0409-0000-0000000FF1CE}-C
{30120000-006E-0409-0000-0000000FF1CE}-C

Each of the GUIDs above correspond to a different office 2007 app, and
office 2007 itself.

Here is why you could not reinstall: The error was being caused by the LIS
(local installation source) not being where the registry said it should be.
The actual error (HResult: 0x80070002) means that the installer could not
find the files. If you delete the references to them in the registry then
the installer will not look for cached copies in the LIS during installation
and you will be able to push through with no problems.

Seems like the installer will glitch from time to time and leave these
entries behind. When the files from MSOcache are removed by the installer
and you try to reinstall, the installer is trying to load the cached files it
thinks exists. Because they do not exist, the installer throws an exception.


“Catalyst execution finished: 06/01/2006 19:49:58. Return code: 0.
Exception caught: HResultOnly.â€

And you get the friendly “An error occurred during the installation and
Microsoft Office Professional Plus 2007 (Beta) setup was unable to complete.â€
Error message.

Good Luck


thinktwice said:
Saw other posts regarding this and followed all the suggestions including
buring a CD. I had installed The Beta on top of my 3003 install and
everything worked fine until Outlook got flaky. I have uninstalled both
versions and gotten error messages during the uninstall but both seem to have
at least disappeared from the ADD/Remove Programs and Start>Program list.
After running the %temp% here is the log file:
PERF: TickCount=10008171 Name=OBootStrapper::Run Description=Begin function
Command line: "H:\SETUP.EXE"
No command line arguments given
Verify file signature in "H:\SETUP.EXE"
Verify file signature in "H:\OSETUP.DLL"
Using setup controller dll at [H:\OSETUP.DLL].
PERF: TickCount=10026171 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\Owner\LOCALS~1\Temp\SetupExe(20060621194737908).log.
=========================================================================
PERF: TickCount=10026171 Name=RunSetup Description=Begin function
Catalyst execution began: 06/21/2006 19:47:37.
Searching for updated versions of resource files under the 'updates' folder
[H:\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder [H:].
Resource File Manager : Found (CultureTag=en-US) resource file at
[H:\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1033].
Resource File Manager : Selecting resource file
(File=H:\Office.en-us\OSETUPUI.DLL) for CultureTag [en-US].
Loaded Dll : H:\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at: H:\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata: H:\Access.en-us\AccessMUI.xml
Loading package metadata: H:\Excel.en-us\ExcelMUI.xml
Loading package metadata: H:\Office.en-us\Proof.es\Proof.xml
Loading package metadata: H:\Office.en-us\Proof.fr\Proof.xml
Loading package metadata: H:\Office.en-us\Proof.en\Proof.xml
Loading package metadata: H:\Office.en-us\OfficeMUI.xml
Loading package metadata: H:\Outlook.en-us\OutlookMUI.xml
Loading package metadata: H:\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata: H:\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata: H:\Publisher.en-us\PublisherMUI.xml
Loading package metadata: H:\Word.en-us\WordMUI.xml
Loading package metadata: H:\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=10043656 Name=Job::DoCacheWork Description=Begin function
OSE is running as a standalone process
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
00000000:012850c6
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
RegisterWaitForInputIdle
Catalyst execution finished: 06/21/2006 19:47:58. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=10047390 Name=RunSetup Description=End function
Click to expand...
 
K

Ken

So, if you are having a problem reinstalling office 2007 (the installer
crashes right after entering your key number) here is how you fix the problem.
Start…Run…Regedit
Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads
delete the following keys:

{30120000-0011-0000-0000-0000000FF1CE}-C
{30120000-0015-0409-0000-0000000FF1CE}-C
{30120000-0016-0409-0000-0000000FF1CE}-C
{30120000-0018-0409-0000-0000000FF1CE}-C
{30120000-0019-0409-0000-0000000FF1CE}-C
{30120000-001A-0409-0000-0000000FF1CE}-C
{30120000-001B-0409-0000-0000000FF1CE}-C
{30120000-0044-0409-0000-0000000FF1CE}-C
{30120000-006E-0409-0000-0000000FF1CE}-C

Each of the GUIDs above correspond to a different office 2007 app, and
office 2007 itself.

Here is why you could not reinstall: The error was being caused by the LIS
(local installation source) not being where the registry said it should be.
The actual error (HResult: 0x80070002) means that the installer could not
find the files. If you delete the references to them in the registry then
the installer will not look for cached copies in the LIS during installation
and you will be able to push through with no problems.

Seems like the installer will glitch from time to time and leave these
entries behind. When the files from MSOcache are removed by the installer
and you try to reinstall, the installer is trying to load the cached files it
thinks exists. Because they do not exist, the installer throws an exception.


“Catalyst execution finished: 06/01/2006 19:49:58. Return code: 0.
Exception caught: HResultOnly.â€

And you get the friendly “An error occurred during the installation and
Microsoft Office Professional Plus 2007 (Beta) setup was unable to complete.â€
Error message.

Good Luck


thinktwice said:
Saw other posts regarding this and followed all the suggestions including
buring a CD. I had installed The Beta on top of my 3003 install and
everything worked fine until Outlook got flaky. I have uninstalled both
versions and gotten error messages during the uninstall but both seem to have
at least disappeared from the ADD/Remove Programs and Start>Program list.
After running the %temp% here is the log file:
PERF: TickCount=10008171 Name=OBootStrapper::Run Description=Begin function
Command line: "H:\SETUP.EXE"
No command line arguments given
Verify file signature in "H:\SETUP.EXE"
Verify file signature in "H:\OSETUP.DLL"
Using setup controller dll at [H:\OSETUP.DLL].
PERF: TickCount=10026171 Name=OBootStrapper::Run Description=Calling RunSetup
Opening log file
C:\DOCUME~1\Owner\LOCALS~1\Temp\SetupExe(20060621194737908).log.
=========================================================================
PERF: TickCount=10026171 Name=RunSetup Description=Begin function
Catalyst execution began: 06/21/2006 19:47:37.
Searching for updated versions of resource files under the 'updates' folder
[H:\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder [H:].
Resource File Manager : Found (CultureTag=en-US) resource file at
[H:\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1033].
Resource File Manager : Selecting resource file
(File=H:\Office.en-us\OSETUPUI.DLL) for CultureTag [en-US].
Loaded Dll : H:\OSETUP.DLL.
Catalyst version is : 12.0.4017.1005
JobExecutionMode is InstallExecutionMode.
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0015-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0016-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0044-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-006E-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001A-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0018-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-0019-0409-0000-0000000FF1CE}"
LIS: start parsing setup xml
LIS: finished parsing LIS package "{30120000-001B-0409-0000-0000000FF1CE}"
Product: PRO
AddOnGroup Culture: en-us
AddOnId: WORD.EN-US
AddOnId: PUBLISHER.EN-US
AddOnId: INFOPATH.EN-US
AddOnId: POWERPOINT.EN-US
AddOnId: OUTLOOK.EN-US
AddOnId: OFFICE.EN-US
AddOnId: EXCEL.EN-US
AddOnId: ACCESS.EN-US
No upgradable applications found
Parsing config.xml at: H:\Pro.WW\config.xml
Preferred product specified in config.xml to be: PRO
Loading package metadata: H:\Access.en-us\AccessMUI.xml
Loading package metadata: H:\Excel.en-us\ExcelMUI.xml
Loading package metadata: H:\Office.en-us\Proof.es\Proof.xml
Loading package metadata: H:\Office.en-us\Proof.fr\Proof.xml
Loading package metadata: H:\Office.en-us\Proof.en\Proof.xml
Loading package metadata: H:\Office.en-us\OfficeMUI.xml
Loading package metadata: H:\Outlook.en-us\OutlookMUI.xml
Loading package metadata: H:\PowerPoint.en-us\PowerPointMUI.xml
Loading package metadata: H:\InfoPath.en-us\InfoPathMUI.xml
Loading package metadata: H:\Publisher.en-us\PublisherMUI.xml
Loading package metadata: H:\Word.en-us\WordMUI.xml
Loading package metadata: H:\Pro.WW\ProWW.xml
BRANDING: Parsing SkuredData...
BRANDING: Parsing Branding Data...
Final Option Tree:
Kicking off chained install...
PERF: TickCount=10043656 Name=Job::DoCacheWork Description=Begin function
OSE is running as a standalone process
Running OSE version 12.0.4017.1003
LIS: start caching package "{30120000-0011-0000-0000-0000000FF1CE}"
LIS: creating download package "{30120000-0011-0000-0000-0000000FF1CE}-C"
Error: Failed to create download: cannot get or load download from the given
download ID "{30120000-0011-0000-0000-0000000FF1CE}-C". Error code:
0x80070002 HResult: 0x80070002.
00000000:012850c6
RunSetup
RunSetup
00000000:3003fe6b
00000000:3004001a
00000000:3004e790
RegisterWaitForInputIdle
Catalyst execution finished: 06/21/2006 19:47:58. Return code: 0.
Exception caught: HResultOnly.
PERF: TickCount=10047390 Name=RunSetup Description=End function
Click to expand...
 
G

gr8bald1

Ken,

You are a godsend. I have spent literally hours trying in vain to get
Office 2007 to install. Thank you for the info...it worked like a
charm. And also thank you for taking the time to troubleshoot this
problem and post your results, not many would.
 
G

gr8bald1

Ken,

You are a godsend. I have spent literally hours trying in vain to get
Office 2007 to install. Thank you for the info...it worked like a
charm. And also thank you for taking the time to troubleshoot this
problem and post your results, not many would.
 
G

gr8bald1

Ken,

You are a godsend. I have spent literally hours trying in vain to get
Office 2007 to install. Thank you for the info...it worked like a
charm. And also thank you for taking the time to troubleshoot this
problem and post your results, not many would.
 
G

gr8bald1

Ken,

You are a godsend. I have spent literally hours trying in vain to get
Office 2007 to install. Thank you for the info...it worked like a
charm. And also thank you for taking the time to troubleshoot this
problem and post your results, not many would.
 
G

gr8bald1

Ken,

You are a godsend. I have spent literally hours trying in vain to get
Office 2007 to install. Thank you for the info...it worked like a
charm. And also thank you for taking the time to troubleshoot this
problem and post your results, not many would.
 
G

gr8bald1

Ken,

You are a godsend. I have spent literally hours trying in vain to get
Office 2007 to install. Thank you for the info...it worked like a
charm. And also thank you for taking the time to troubleshoot this
problem and post your results, not many would.
 
G

gr8bald1

Ken,

You are a godsend. I have spent literally hours trying in vain to get
Office 2007 to install. Thank you for the info...it worked like a
charm. And also thank you for taking the time to troubleshoot this
problem and post your results, not many would.
 

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