Office 2007, SP1 fails through Windows Update on Vista

[Peter Foldes]

Did you use a Registry Cleaning Tool lately.

--
Peter

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Hi-

I still cannot get SP1 to install. The machine I am working on is a Dell
desktop with Vist Home, using Office 2007 Home and Student Edition. Office
came pre-installed. Here are the steps, in order, I have tried

1) Used the install disk to repair office, than tried to install SP1 with
the office disk in the DVD tray.

2) Uninstalled, then re-installed, office then tried to install SP1 with the
office disk in the DVD tray.

3) Re-downloaded SP1 and tried to install it with the office disck in the
DVD tray. Still no luck.

What next?

Thanks,

Nathan

Hi Debbie

I have a 2 month old Sony Vaio with Vista Business and Office 2007 Standard
pre-installed. After multiple failures of the SP1 install, all showing the
code 78F, I tried what you suggested. I ran repair from the Office 2007 CD,
left it in the drive after the repair successfully completed and then re-ran
SP1 install. The only thing I did not do is to delete the original SP1
download and re-download with the CD in the drive. Should I try that? I have
not tried installing Windows Installer 3.1, as it does not show Vista as an
approved OS. I assume that is because Vista has the same functionality built
in?

Regards
Nick

We're still investigating this error & from what we've gathered so far, the
temporary solution is to have
the CD in the drive at the time of SP1 installation. Doing so should enable
the installation of SP1.

Please reply back & let everyone know whether this resolves it for you.

Debbie

Repairing does not help on my version.
I have the Office Ultimate 2007 install file purchased from
theultimatesteal.com.
I am using XP SP2 on a Thinkpad T42.

:

Sorry, I asked y'all to do the wrong thing....

I'd like you to try to insert the Office 2007 CD and do a Repair from the
CD. Then, try to download and install SP1. Please reply to the group so
we
know how it went. Thanks...

--
Regards,

Bob Cooley, [MSFT]

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I followed a similar procedure. The SP1 install failed 4 times through
WAU.
I
too downloaded the full patch but get a failure when I try and install
it.
I
wouldn't be so annoyed, but I'm trying to get Vista sorted for my
parents
while I'm home for the holidays, but I only have four more days!

Nathan

 

[gilles.depaty]

Sorry, I asked y'all to do the wrong thing....

I'd like you to try to insert the Office 2007 CD and do a Repair from the
CD.  Then, try to download and install SP1.  Please reply to the groupso we
know how it went.  Thanks...

Bob,

my Office 2007 is a pre-installed one coming with my "state-of-the-
art" VAIO. Hence no Office 2007 CD as far as I'm concerned. Any other
idea?

Thanks.

Gilles

 

[aarenz]

Similar problem with an Windows XP install. The error comes up with a
registry problem, in my case it is on the following key:
\SOFTWAREClasses\.vst\shellex\{8895b1c6-b41f-4c1c-a562-od564250836f}
This comes up on the install and on a repair. Have done nothing to the
registry that I know of. I am using live OneCare, I did upgrade that
from the BETA version recently.

I have tried all of the leave the disk in and other issues. I also
tried to create entries in that tree of the registry and had no
problem, so I am pretty sure that it is a false error.

Is there a way to tell if the registry size has become a problem?

 

[John Beck]

Debbie

I am having the same problem with SP1, i keep getting the error code 78F etc.
I have done everything suggested and nothing works. Any new suggestions?

John

We're still investigating this error & from what we've gathered so far, the
temporary solution is to have
the CD in the drive at the time of SP1 installation. Doing so should enable
the installation of SP1.

Please reply back & let everyone know whether this resolves it for you.

Debbie

Repairing does not help on my version.
I have the Office Ultimate 2007 install file purchased from
theultimatesteal.com.
I am using XP SP2 on a Thinkpad T42.

Sorry, I asked y'all to do the wrong thing....

I'd like you to try to insert the Office 2007 CD and do a Repair from the
CD. Then, try to download and install SP1. Please reply to the group so
we
know how it went. Thanks...

--
Regards,

Bob Cooley, [MSFT]

===========
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

I followed a similar procedure. The SP1 install failed 4 times through
WAU.
I
too downloaded the full patch but get a failure when I try and install
it.
I
wouldn't be so annoyed, but I'm trying to get Vista sorted for my
parents
while I'm home for the holidays, but I only have four more days!

Nathan