office 97 pro on xp Pro

R

retlaw

can I install office 97 pro on xp Pro, if so how? The times I have tried to
install it there is a message about not being able to register or enter
registry. Some of the programs work to a certain degree. Word saves files
using only the first letter. Access doesn't worh at all. I get a message
about visual basic being missing, Powerpoint gives th same message sometimes.
 
X

XS11E

can I install office 97 pro on xp Pro, if so how? The times I
have tried to install it there is a message about not being able to
register or enter registry. Some of the programs work to a certain
degree. Word saves files using only the first letter. Access doesn't
work at all. I get a message about visual basic being missing,
Powerpoint gives th same message sometimes.

You can't install Office 97 on XP if Service Pack 2 is installed as
you've found out. If you've installed SP2, remove it, install
Office97, do ALL the updates for Office97 and then reinstall SP2.

You'd have saved yourself time and trouble if you'd bothered to read
this group before asking, this has been asked and answered many times.
 
R

retlaw

I have not installed servie pack 2 on this computer. I can not get office 97
completly install which would have to be done before service pack 2 could be
installed. SR1 is on the cd with office 97 so I assume that the changes and
patches that make up SR 1 are being installed with office 97
 
X

XS11E

I have not installed servie pack 2 on this computer.

Did the computer come with SP2 installed? The symptoms you mention are
exactly those of installing Office97 on a computer with SP2 installed.

I should have mentioned that if the computer came with SP2 installed or
if your copy of WindowsXP has SP2 built in, you will probably not be
able to install Office97.
 
R

retlaw

I don't think this computer came with SP2 installed. It came with word
perfect programs and without any microsoft programs. I am unable to uninstall
the portion of office 97 that did install with change/remove programs. Th
message reads That file Off97Pro STF is missing or corupted.
retlaw

XS11E said:
Did the computer come with SP2 installed? The symptoms you mention are
exactly those of installing Office97 on a computer with SP2 installed.

I should have mentioned that if the computer came with SP2 installed or
if your copy of WindowsXP has SP2 built in, you will probably not be
able to install Office97.

I don't think this computer came with SP2 installed. It came with word perfect programs and without any microsoft programs. I am unable to uninstall the portion of office 97 that did install with change/remove programs. Th message reads That file Off97Pro STF is missing or corupted.
retlaw
 
X

XS11E

I don't think this computer came with SP2 installed. It came with
word perfect programs and without any microsoft programs.

Look in System Tools/System Information. The second line will tell you
the operating system and the service pack level of the OS.

Since you said you didn't install SP2 I wonder if your system came with
Windows XP, SP2 installed from the dealer?

Either way, you'll likely not be able to install Office 97 and you may
have to manually uninstall whatever parts did get installed.

If your version doesn't have Windows XP, SP2 and Office97 still fails
to install I'm confused, the symptoms you described sound like the
failures reported with SP2 but it could be some other problem. If you
don't have SP2 I'd suggest you uninstall and reinstall but you may have
to uninstall manually. There are instructions on the MS website I
recall, it's a very time consuming chore unfortunately.

http://support.microsoft.com/default.aspx?scid=kb;en-us;158658
 
R

retlaw

Thanks for the help I found 3 files on this computer msp2 and this leads to
microsoft web site that mentions that msp2 is not any good and a replacement
isa will help but it contains a lot of different thing besides compatabiity
help. It looks quite complicated. ai may just have to learn word pefect.
Thanks
relaw
 

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