Office de-activation?

[Jim Sweeney]

A customer of mine has taken delivery of 2 new PCs, custom built and
delivered with Office 2003 basic edition.
The build engineer mistakenly installed and activated basic edition on the
machines - rather than professional. The order was actually for
Professional.
He since went out to the customer, removed Basic Edition and installed
Professional instead. The problem?

I now have two copies of Basic Edition that have been activated and
subsequently deleted from their destination machines. If I phone Microsoft
can they re-activate (or de-activate?) these two copies so I can use them.
They are OEM versions, but my operation is not big, and to write off two
copies of Office will hurt quite a bit.

Anyone ever experienced anything similar?

Regards,
Jim Sweeney.

 

[Miss Perspicacia Tick]

A customer of mine has taken delivery of 2 new PCs, custom built and
delivered with Office 2003 basic edition.
The build engineer mistakenly installed and activated basic edition
on the machines - rather than professional. The order was actually
for Professional.
He since went out to the customer, removed Basic Edition and
installed Professional instead. The problem?

I now have two copies of Basic Edition that have been activated and
subsequently deleted from their destination machines. If I phone
Microsoft can they re-activate (or de-activate?) these two copies so
I can use them. They are OEM versions, but my operation is not big,
and to write off two copies of Office will hurt quite a bit.

Anyone ever experienced anything similar?

Regards,
Jim Sweeney.

I'm afraid you have no choice - unless you can recourse with the vendor
(from where did you purchase the licences?). MS does not, will not and,
indeed, cannot assist with OEM installations. An OEM edition, once
activated, is tied forever to the machine it was first installed on. As an
OEM builder you should be familiar with the wording of the OEM EULA - as you
are obviously not, may I suggest you familiarise yourself with it PDQ?

"... Software as a Component of the Computer - Transfer. THIS LICENSE MAY
NOT BE SHARED, TRANSFERRED TO OR
USED CONCURRENTLY ON DIFFERENT COMPUTERS. The SOFTWARE is licensed with the
COMPUTER as a single
integrated product and may only be used with the COMPUTER. If the SOFTWARE
is not accompanied by HARDWARE, you may not use the SOFTWARE. You may
permanently transfer all of your rights under this EULA only as part of a
permanent sale or transfer of the COMPUTER, provided you retain no copies,
if you transfer the SOFTWARE (including all component parts, the media, any
upgrades, this EULA and the Certificate of Authenticity), and the recipient
agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any
transfer must also include all prior versions of the SOFTWARE."

So, in order to use the licences again, you would have to go back to the
customer and take the systems back, remove Pro, reinstall Basic and resell
the systems to someone who only wants Basic. This, of course, would now
leave you with two useless Pro licences.

You now have no choice but to write those off as a business loss, unless you
can take it up with the place you purchased it from (though, technically,
it's your fault as it was your engineer who made the mistake. If you were
feeling really sadistic you could always claw the loss back from his wages,
but those licences are now considered spent.

Tough s*it, Sherlock.

 

[Miss Perspicacia Tick]

A customer of mine has taken delivery of 2 new PCs, custom built and
delivered with Office 2003 basic edition.
The build engineer mistakenly installed and activated basic edition
on the machines - rather than professional. The order was actually
for Professional.
He since went out to the customer, removed Basic Edition and
installed Professional instead. The problem?

I now have two copies of Basic Edition that have been activated and
subsequently deleted from their destination machines. If I phone
Microsoft can they re-activate (or de-activate?) these two copies so
I can use them. They are OEM versions, but my operation is not big,
and to write off two copies of Office will hurt quite a bit.

Anyone ever experienced anything similar?

Regards,
Jim Sweeney.

I'm afraid you have no choice - unless you can recourse with the vendor
(from where did you purchase the licences?). MS does not, will not and,
indeed, cannot assist with OEM installations. An OEM edition, once
activated, is tied forever to the machine it was first installed on. As an
OEM builder you should be familiar with the wording of the OEM EULA - as you
are obviously not, may I suggest you familiarise yourself with it PDQ?

"... Software as a Component of the Computer - Transfer. THIS LICENSE MAY
NOT BE SHARED, TRANSFERRED TO OR
USED CONCURRENTLY ON DIFFERENT COMPUTERS. The SOFTWARE is licensed with the
COMPUTER as a single
integrated product and may only be used with the COMPUTER. If the SOFTWARE
is not accompanied by HARDWARE, you may not use the SOFTWARE. You may
permanently transfer all of your rights under this EULA only as part of a
permanent sale or transfer of the COMPUTER, provided you retain no copies,
if you transfer the SOFTWARE (including all component parts, the media, any
upgrades, this EULA and the Certificate of Authenticity), and the recipient
agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any
transfer must also include all prior versions of the SOFTWARE."

So, in order to use the licences again, you would have to go back to the
customer and take the systems back, remove Pro, reinstall Basic and resell
the systems to someone who only wants Basic. This, of course, would now
leave you with two useless Pro licences.

You now have no choice but to write those off as a business loss, unless you
can take it up with the place you purchased it from (though, technically,
it's your fault as it was your engineer who made the mistake. If you were
feeling really sadistic you could always claw the loss back from his wages,
but those licences are now considered spent.

Tough s*it, Sherlock.

 

[Miss Perspicacia Tick]

A customer of mine has taken delivery of 2 new PCs, custom built and
delivered with Office 2003 basic edition.
The build engineer mistakenly installed and activated basic edition
on the machines - rather than professional. The order was actually
for Professional.
He since went out to the customer, removed Basic Edition and
installed Professional instead. The problem?

I now have two copies of Basic Edition that have been activated and
subsequently deleted from their destination machines. If I phone
Microsoft can they re-activate (or de-activate?) these two copies so
I can use them. They are OEM versions, but my operation is not big,
and to write off two copies of Office will hurt quite a bit.

Anyone ever experienced anything similar?

Regards,
Jim Sweeney.

I'm afraid you have no choice - unless you can recourse with the vendor
(from where did you purchase the licences?). MS does not, will not and,
indeed, cannot assist with OEM installations. An OEM edition, once
activated, is tied forever to the machine it was first installed on. As an
OEM builder you should be familiar with the wording of the OEM EULA - as you
are obviously not, may I suggest you familiarise yourself with it PDQ?

"... Software as a Component of the Computer - Transfer. THIS LICENSE MAY
NOT BE SHARED, TRANSFERRED TO OR
USED CONCURRENTLY ON DIFFERENT COMPUTERS. The SOFTWARE is licensed with the
COMPUTER as a single
integrated product and may only be used with the COMPUTER. If the SOFTWARE
is not accompanied by HARDWARE, you may not use the SOFTWARE. You may
permanently transfer all of your rights under this EULA only as part of a
permanent sale or transfer of the COMPUTER, provided you retain no copies,
if you transfer the SOFTWARE (including all component parts, the media, any
upgrades, this EULA and the Certificate of Authenticity), and the recipient
agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any
transfer must also include all prior versions of the SOFTWARE."

So, in order to use the licences again, you would have to go back to the
customer and take the systems back, remove Pro, reinstall Basic and resell
the systems to someone who only wants Basic. This, of course, would now
leave you with two useless Pro licences.

You now have no choice but to write those off as a business loss, unless you
can take it up with the place you purchased it from (though, technically,
it's your fault as it was your engineer who made the mistake. If you were
feeling really sadistic you could always claw the loss back from his wages,
but those licences are now considered spent.

Tough s*it, Sherlock.

 

[Miss Perspicacia Tick]

A customer of mine has taken delivery of 2 new PCs, custom built and
delivered with Office 2003 basic edition.
The build engineer mistakenly installed and activated basic edition
on the machines - rather than professional. The order was actually
for Professional.
He since went out to the customer, removed Basic Edition and
installed Professional instead. The problem?

I now have two copies of Basic Edition that have been activated and
subsequently deleted from their destination machines. If I phone
Microsoft can they re-activate (or de-activate?) these two copies so
I can use them. They are OEM versions, but my operation is not big,
and to write off two copies of Office will hurt quite a bit.

Anyone ever experienced anything similar?

Regards,
Jim Sweeney.

I'm afraid you have no choice - unless you can recourse with the vendor
(from where did you purchase the licences?). MS does not, will not and,
indeed, cannot assist with OEM installations. An OEM edition, once
activated, is tied forever to the machine it was first installed on. As an
OEM builder you should be familiar with the wording of the OEM EULA - as you
are obviously not, may I suggest you familiarise yourself with it PDQ?

"... Software as a Component of the Computer - Transfer. THIS LICENSE MAY
NOT BE SHARED, TRANSFERRED TO OR
USED CONCURRENTLY ON DIFFERENT COMPUTERS. The SOFTWARE is licensed with the
COMPUTER as a single
integrated product and may only be used with the COMPUTER. If the SOFTWARE
is not accompanied by HARDWARE, you may not use the SOFTWARE. You may
permanently transfer all of your rights under this EULA only as part of a
permanent sale or transfer of the COMPUTER, provided you retain no copies,
if you transfer the SOFTWARE (including all component parts, the media, any
upgrades, this EULA and the Certificate of Authenticity), and the recipient
agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any
transfer must also include all prior versions of the SOFTWARE."

So, in order to use the licences again, you would have to go back to the
customer and take the systems back, remove Pro, reinstall Basic and resell
the systems to someone who only wants Basic. This, of course, would now
leave you with two useless Pro licences.

You now have no choice but to write those off as a business loss, unless you
can take it up with the place you purchased it from (though, technically,
it's your fault as it was your engineer who made the mistake. If you were
feeling really sadistic you could always claw the loss back from his wages,
but those licences are now considered spent.

Tough s*it, Sherlock.

 

[Miss Perspicacia Tick]

A customer of mine has taken delivery of 2 new PCs, custom built and
delivered with Office 2003 basic edition.
The build engineer mistakenly installed and activated basic edition
on the machines - rather than professional. The order was actually
for Professional.
He since went out to the customer, removed Basic Edition and
installed Professional instead. The problem?

I now have two copies of Basic Edition that have been activated and
subsequently deleted from their destination machines. If I phone
Microsoft can they re-activate (or de-activate?) these two copies so
I can use them. They are OEM versions, but my operation is not big,
and to write off two copies of Office will hurt quite a bit.

Anyone ever experienced anything similar?

Regards,
Jim Sweeney.

I'm afraid you have no choice - unless you can recourse with the vendor
(from where did you purchase the licences?). MS does not, will not and,
indeed, cannot assist with OEM installations. An OEM edition, once
activated, is tied forever to the machine it was first installed on. As an
OEM builder you should be familiar with the wording of the OEM EULA - as you
are obviously not, may I suggest you familiarise yourself with it PDQ?

"... Software as a Component of the Computer - Transfer. THIS LICENSE MAY
NOT BE SHARED, TRANSFERRED TO OR
USED CONCURRENTLY ON DIFFERENT COMPUTERS. The SOFTWARE is licensed with the
COMPUTER as a single
integrated product and may only be used with the COMPUTER. If the SOFTWARE
is not accompanied by HARDWARE, you may not use the SOFTWARE. You may
permanently transfer all of your rights under this EULA only as part of a
permanent sale or transfer of the COMPUTER, provided you retain no copies,
if you transfer the SOFTWARE (including all component parts, the media, any
upgrades, this EULA and the Certificate of Authenticity), and the recipient
agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any
transfer must also include all prior versions of the SOFTWARE."

So, in order to use the licences again, you would have to go back to the
customer and take the systems back, remove Pro, reinstall Basic and resell
the systems to someone who only wants Basic. This, of course, would now
leave you with two useless Pro licences.

You now have no choice but to write those off as a business loss, unless you
can take it up with the place you purchased it from (though, technically,
it's your fault as it was your engineer who made the mistake. If you were
feeling really sadistic you could always claw the loss back from his wages,
but those licences are now considered spent.

Tough s*it, Sherlock.

 

[Miss Perspicacia Tick]

A customer of mine has taken delivery of 2 new PCs, custom built and
delivered with Office 2003 basic edition.
The build engineer mistakenly installed and activated basic edition
on the machines - rather than professional. The order was actually
for Professional.
He since went out to the customer, removed Basic Edition and
installed Professional instead. The problem?

I now have two copies of Basic Edition that have been activated and
subsequently deleted from their destination machines. If I phone
Microsoft can they re-activate (or de-activate?) these two copies so
I can use them. They are OEM versions, but my operation is not big,
and to write off two copies of Office will hurt quite a bit.

Anyone ever experienced anything similar?

Regards,
Jim Sweeney.

I'm afraid you have no choice - unless you can recourse with the vendor
(from where did you purchase the licences?). MS does not, will not and,
indeed, cannot assist with OEM installations. An OEM edition, once
activated, is tied forever to the machine it was first installed on. As an
OEM builder you should be familiar with the wording of the OEM EULA - as you
are obviously not, may I suggest you familiarise yourself with it PDQ?

"... Software as a Component of the Computer - Transfer. THIS LICENSE MAY
NOT BE SHARED, TRANSFERRED TO OR
USED CONCURRENTLY ON DIFFERENT COMPUTERS. The SOFTWARE is licensed with the
COMPUTER as a single
integrated product and may only be used with the COMPUTER. If the SOFTWARE
is not accompanied by HARDWARE, you may not use the SOFTWARE. You may
permanently transfer all of your rights under this EULA only as part of a
permanent sale or transfer of the COMPUTER, provided you retain no copies,
if you transfer the SOFTWARE (including all component parts, the media, any
upgrades, this EULA and the Certificate of Authenticity), and the recipient
agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any
transfer must also include all prior versions of the SOFTWARE."

So, in order to use the licences again, you would have to go back to the
customer and take the systems back, remove Pro, reinstall Basic and resell
the systems to someone who only wants Basic. This, of course, would now
leave you with two useless Pro licences.

You now have no choice but to write those off as a business loss, unless you
can take it up with the place you purchased it from (though, technically,
it's your fault as it was your engineer who made the mistake. If you were
feeling really sadistic you could always claw the loss back from his wages,
but those licences are now considered spent.

Tough s*it, Sherlock.

 

[Miss Perspicacia Tick]

A customer of mine has taken delivery of 2 new PCs, custom built and
delivered with Office 2003 basic edition.
The build engineer mistakenly installed and activated basic edition
on the machines - rather than professional. The order was actually
for Professional.
He since went out to the customer, removed Basic Edition and
installed Professional instead. The problem?

I now have two copies of Basic Edition that have been activated and
subsequently deleted from their destination machines. If I phone
Microsoft can they re-activate (or de-activate?) these two copies so
I can use them. They are OEM versions, but my operation is not big,
and to write off two copies of Office will hurt quite a bit.

Anyone ever experienced anything similar?

Regards,
Jim Sweeney.

I'm afraid you have no choice - unless you can recourse with the vendor
(from where did you purchase the licences?). MS does not, will not and,
indeed, cannot assist with OEM installations. An OEM edition, once
activated, is tied forever to the machine it was first installed on. As an
OEM builder you should be familiar with the wording of the OEM EULA - as you
are obviously not, may I suggest you familiarise yourself with it PDQ?

"... Software as a Component of the Computer - Transfer. THIS LICENSE MAY
NOT BE SHARED, TRANSFERRED TO OR
USED CONCURRENTLY ON DIFFERENT COMPUTERS. The SOFTWARE is licensed with the
COMPUTER as a single
integrated product and may only be used with the COMPUTER. If the SOFTWARE
is not accompanied by HARDWARE, you may not use the SOFTWARE. You may
permanently transfer all of your rights under this EULA only as part of a
permanent sale or transfer of the COMPUTER, provided you retain no copies,
if you transfer the SOFTWARE (including all component parts, the media, any
upgrades, this EULA and the Certificate of Authenticity), and the recipient
agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any
transfer must also include all prior versions of the SOFTWARE."

So, in order to use the licences again, you would have to go back to the
customer and take the systems back, remove Pro, reinstall Basic and resell
the systems to someone who only wants Basic. This, of course, would now
leave you with two useless Pro licences.

You now have no choice but to write those off as a business loss, unless you
can take it up with the place you purchased it from (though, technically,
it's your fault as it was your engineer who made the mistake. If you were
feeling really sadistic you could always claw the loss back from his wages,
but those licences are now considered spent.

Tough s*it, Sherlock.

 

[Miss Perspicacia Tick]

A customer of mine has taken delivery of 2 new PCs, custom built and
delivered with Office 2003 basic edition.
The build engineer mistakenly installed and activated basic edition
on the machines - rather than professional. The order was actually
for Professional.
He since went out to the customer, removed Basic Edition and
installed Professional instead. The problem?

I now have two copies of Basic Edition that have been activated and
subsequently deleted from their destination machines. If I phone
Microsoft can they re-activate (or de-activate?) these two copies so
I can use them. They are OEM versions, but my operation is not big,
and to write off two copies of Office will hurt quite a bit.

Anyone ever experienced anything similar?

Regards,
Jim Sweeney.

I'm afraid you have no choice - unless you can recourse with the vendor
(from where did you purchase the licences?). MS does not, will not and,
indeed, cannot assist with OEM installations. An OEM edition, once
activated, is tied forever to the machine it was first installed on. As an
OEM builder you should be familiar with the wording of the OEM EULA - as you
are obviously not, may I suggest you familiarise yourself with it PDQ?

"... Software as a Component of the Computer - Transfer. THIS LICENSE MAY
NOT BE SHARED, TRANSFERRED TO OR
USED CONCURRENTLY ON DIFFERENT COMPUTERS. The SOFTWARE is licensed with the
COMPUTER as a single
integrated product and may only be used with the COMPUTER. If the SOFTWARE
is not accompanied by HARDWARE, you may not use the SOFTWARE. You may
permanently transfer all of your rights under this EULA only as part of a
permanent sale or transfer of the COMPUTER, provided you retain no copies,
if you transfer the SOFTWARE (including all component parts, the media, any
upgrades, this EULA and the Certificate of Authenticity), and the recipient
agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any
transfer must also include all prior versions of the SOFTWARE."

So, in order to use the licences again, you would have to go back to the
customer and take the systems back, remove Pro, reinstall Basic and resell
the systems to someone who only wants Basic. This, of course, would now
leave you with two useless Pro licences.

You now have no choice but to write those off as a business loss, unless you
can take it up with the place you purchased it from (though, technically,
it's your fault as it was your engineer who made the mistake. If you were
feeling really sadistic you could always claw the loss back from his wages,
but those licences are now considered spent.

Tough s*it, Sherlock.

 

[Miss Perspicacia Tick]

A customer of mine has taken delivery of 2 new PCs, custom built and
delivered with Office 2003 basic edition.
The build engineer mistakenly installed and activated basic edition
on the machines - rather than professional. The order was actually
for Professional.
He since went out to the customer, removed Basic Edition and
installed Professional instead. The problem?

I now have two copies of Basic Edition that have been activated and
subsequently deleted from their destination machines. If I phone
Microsoft can they re-activate (or de-activate?) these two copies so
I can use them. They are OEM versions, but my operation is not big,
and to write off two copies of Office will hurt quite a bit.

Anyone ever experienced anything similar?

Regards,
Jim Sweeney.

I'm afraid you have no choice - unless you can recourse with the vendor
(from where did you purchase the licences?). MS does not, will not and,
indeed, cannot assist with OEM installations. An OEM edition, once
activated, is tied forever to the machine it was first installed on. As an
OEM builder you should be familiar with the wording of the OEM EULA - as you
are obviously not, may I suggest you familiarise yourself with it PDQ?

"... Software as a Component of the Computer - Transfer. THIS LICENSE MAY
NOT BE SHARED, TRANSFERRED TO OR
USED CONCURRENTLY ON DIFFERENT COMPUTERS. The SOFTWARE is licensed with the
COMPUTER as a single
integrated product and may only be used with the COMPUTER. If the SOFTWARE
is not accompanied by HARDWARE, you may not use the SOFTWARE. You may
permanently transfer all of your rights under this EULA only as part of a
permanent sale or transfer of the COMPUTER, provided you retain no copies,
if you transfer the SOFTWARE (including all component parts, the media, any
upgrades, this EULA and the Certificate of Authenticity), and the recipient
agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any
transfer must also include all prior versions of the SOFTWARE."

So, in order to use the licences again, you would have to go back to the
customer and take the systems back, remove Pro, reinstall Basic and resell
the systems to someone who only wants Basic. This, of course, would now
leave you with two useless Pro licences.

You now have no choice but to write those off as a business loss, unless you
can take it up with the place you purchased it from (though, technically,
it's your fault as it was your engineer who made the mistake. If you were
feeling really sadistic you could always claw the loss back from his wages,
but those licences are now considered spent.

Tough s*it, Sherlock.

 

[JimO]

I hope that I am not too late writing a response, as I
think Miss Tick was a bit overbearing. I would DEFINITELY
contact Microsoft and explain the situation. While I am
aware of the EULA, Microsoft is not always the money
hungry giant they have the reputation to be. I have spoken
with Microsoft regardind a number of issues, and they have
always come across as pleasant and helpful. Contact
Microsoft! While I am sure Miss Tick was trying to be
helpful, you (as a small business) don't have the ability
to take advice from a well meaning ignorant who hates
Microsoft. Take it up with the people who know, Microsoft.

 

[JimO]

I hope that I am not too late writing a response, as I
think Miss Tick was a bit overbearing. I would DEFINITELY
contact Microsoft and explain the situation. While I am
aware of the EULA, Microsoft is not always the money
hungry giant they have the reputation to be. I have spoken
with Microsoft regardind a number of issues, and they have
always come across as pleasant and helpful. Contact
Microsoft! While I am sure Miss Tick was trying to be
helpful, you (as a small business) don't have the ability
to take advice from a well meaning ignorant who hates
Microsoft. Take it up with the people who know, Microsoft.

 

[JimO]

I hope that I am not too late writing a response, as I
think Miss Tick was a bit overbearing. I would DEFINITELY
contact Microsoft and explain the situation. While I am
aware of the EULA, Microsoft is not always the money
hungry giant they have the reputation to be. I have spoken
with Microsoft regardind a number of issues, and they have
always come across as pleasant and helpful. Contact
Microsoft! While I am sure Miss Tick was trying to be
helpful, you (as a small business) don't have the ability
to take advice from a well meaning ignorant who hates
Microsoft. Take it up with the people who know, Microsoft.

 

[JimO]

I hope that I am not too late writing a response, as I
think Miss Tick was a bit overbearing. I would DEFINITELY
contact Microsoft and explain the situation. While I am
aware of the EULA, Microsoft is not always the money
hungry giant they have the reputation to be. I have spoken
with Microsoft regardind a number of issues, and they have
always come across as pleasant and helpful. Contact
Microsoft! While I am sure Miss Tick was trying to be
helpful, you (as a small business) don't have the ability
to take advice from a well meaning ignorant who hates
Microsoft. Take it up with the people who know, Microsoft.

 

[JimO]

I hope that I am not too late writing a response, as I
think Miss Tick was a bit overbearing. I would DEFINITELY
contact Microsoft and explain the situation. While I am
aware of the EULA, Microsoft is not always the money
hungry giant they have the reputation to be. I have spoken
with Microsoft regardind a number of issues, and they have
always come across as pleasant and helpful. Contact
Microsoft! While I am sure Miss Tick was trying to be
helpful, you (as a small business) don't have the ability
to take advice from a well meaning ignorant who hates
Microsoft. Take it up with the people who know, Microsoft.

 

[JimO]

I hope that I am not too late writing a response, as I
think Miss Tick was a bit overbearing. I would DEFINITELY
contact Microsoft and explain the situation. While I am
aware of the EULA, Microsoft is not always the money
hungry giant they have the reputation to be. I have spoken
with Microsoft regardind a number of issues, and they have
always come across as pleasant and helpful. Contact
Microsoft! While I am sure Miss Tick was trying to be
helpful, you (as a small business) don't have the ability
to take advice from a well meaning ignorant who hates
Microsoft. Take it up with the people who know, Microsoft.

 

[JimO]

I hope that I am not too late writing a response, as I
think Miss Tick was a bit overbearing. I would DEFINITELY
contact Microsoft and explain the situation. While I am
aware of the EULA, Microsoft is not always the money
hungry giant they have the reputation to be. I have spoken
with Microsoft regardind a number of issues, and they have
always come across as pleasant and helpful. Contact
Microsoft! While I am sure Miss Tick was trying to be
helpful, you (as a small business) don't have the ability
to take advice from a well meaning ignorant who hates
Microsoft. Take it up with the people who know, Microsoft.

 

[JimO]

I hope that I am not too late writing a response, as I
think Miss Tick was a bit overbearing. I would DEFINITELY
contact Microsoft and explain the situation. While I am
aware of the EULA, Microsoft is not always the money
hungry giant they have the reputation to be. I have spoken
with Microsoft regardind a number of issues, and they have
always come across as pleasant and helpful. Contact
Microsoft! While I am sure Miss Tick was trying to be
helpful, you (as a small business) don't have the ability
to take advice from a well meaning ignorant who hates
Microsoft. Take it up with the people who know, Microsoft.

 

[JimO]

I hope that I am not too late writing a response, as I
think Miss Tick was a bit overbearing. I would DEFINITELY
contact Microsoft and explain the situation. While I am
aware of the EULA, Microsoft is not always the money
hungry giant they have the reputation to be. I have spoken
with Microsoft regardind a number of issues, and they have
always come across as pleasant and helpful. Contact
Microsoft! While I am sure Miss Tick was trying to be
helpful, you (as a small business) don't have the ability
to take advice from a well meaning ignorant who hates
Microsoft. Take it up with the people who know, Microsoft.

 

[Mercury]

Actually, you are wrong. Once it is activated, it cannot be reused. MS will
not help you on this issue. I note you have not given any links, supporting
your claims, because you are just making this up as you go along. You are
just wasting the OP's time.