Office failure after system upgrade

[Denis]

I have just upgraded the mainboard in a system. The XP Pro CD has run
"Repair" and the OS is fully updated.
The Office XP installation requires activation and "detect and Repair" to be
run however when I try and run the XP Office disk I get the error "The patch
package could not be opened. Veify that the patch package exisits and you can
access it...". I am logged on as the administrator, I have tried the disk in
two CD rom drives on this machine with the same result, I checked the disk on
another PC and it worked fine. I have tried running direct from the CD, via
the "Detect and Repair" menu in Word, and from the Add Remove programs
dialogue - all present the same error.

I tried to uninstall the Office XP installation and am presented with the
same error message.

Any ideas.

 

[Carey Frisch [MVP]]

You receive the "This patch package could not be opened" error
message in an Office program
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| I have just upgraded the mainboard in a system. The XP Pro CD has run
| "Repair" and the OS is fully updated.
| The Office XP installation requires activation and "detect and Repair" to be
| run however when I try and run the XP Office disk I get the error "The patch
| package could not be opened. Veify that the patch package exisits and you can
| access it...". I am logged on as the administrator, I have tried the disk in
| two CD rom drives on this machine with the same result, I checked the disk on
| another PC and it worked fine. I have tried running direct from the CD, via
| the "Detect and Repair" menu in Word, and from the Add Remove programs
| dialogue - all present the same error.
|
| I tried to uninstall the Office XP installation and am presented with the
| same error message.
|
| Any ideas.