JoAnn Paules said:
Randy T said:
DL said:
Randy T said:
DL said:
)Randy T said:
DL said:In win create a restore point
Start>Help & Support
Click System Restore (right side)
Select Create a Restore Point & follow wizard (next)
After completion & you have closed any windows go through My Computer and
select/highlight the folder "Microsoft Office"
Hit the Delete Btn (keyboard)
You should get a confirmation window and see files 'deleting'
Next Start>Run
Enter %temp% in the box, then OK it
A window should open after a pause with a whole list of files Folders
Select the topmost folder press & hold the shift key (left side of keyboard
up pointing arrow) and press Page Down (keyboard)
You will have highlighted all the folders/files in the window, hit the
delete Btn
Continue this untill you have emptied the Temp Folder - some files will not
delete as they are in use, this is normal.
After all done reboot your PC and check it seems to be ok
In the Task Bar (usually bottom of the window) you will see many icons on
the right side
Put the mouse arrow over an Icon a little notice should pop up stating what
it is, rt click and if there is an option to Exit do so - dont worry about
any AntiVirus or Network Connection Icon, leave them be.
Next pop your Office cd in after a pause, a window should open with MS
instructions to Install Office (Fingers crossed
I believe your problem was caused by background software or settings that
simply copied the Office cd rather than installing it
Randy T said:
Randy T said:Welllll, not there yet...
I thought we had it, when near the end of the Install I got a message that
said something to the effect of ".... has recovered from a serious
flaw...."
At the end of the install (about 90 minutes) I could not find the
Microsoft
Office folder nor could I find Excel.exe or Outlook.exe ....
Thank you so much for your patience !!!
DL said:In win create a restore point
Start>Help & Support
Click System Restore (right side)
Select Create a Restore Point & follow wizard (next)
After completion & you have closed any windows go through My Computer and
select/highlight the folder "Microsoft Office"
Hit the Delete Btn (keyboard)
You should get a confirmation window and see files 'deleting'
Next Start>Run
Enter %temp% in the box, then OK it
A window should open after a pause with a whole list of files Folders
Select the topmost folder press & hold the shift key (left side of
keyboard
up pointing arrow) and press Page Down (keyboard)
You will have highlighted all the folders/files in the window, hit the
delete Btn
Continue this untill you have emptied the Temp Folder - some files will
not
delete as they are in use, this is normal.
After all done reboot your PC and check it seems to be ok
In the Task Bar (usually bottom of the window) you will see many icons on
the right side
Put the mouse arrow over an Icon a little notice should pop up stating
what
it is, rt click and if there is an option to Exit do so - dont worry
about
any AntiVirus or Network Connection Icon, leave them be.
Next pop your Office cd in after a pause, a window should open with MS
instructions to Install Office (Fingers crossed
I believe your problem was caused by background software or settings that
simply copied the Office cd rather than installing it
Randy T said:
DL said:Did you actually get the MS Office installation screen ?
Randy T said:Welllll, not there yet...
I thought we had it, when near the end of the Install I got a message that
said something to the effect of ".... has recovered from a serious
flaw...."
At the end of the install (about 90 minutes) I could not find the
Microsoft
Office folder nor could I find Excel.exe or Outlook.exe ....
Thank you so much for your patience !!!
DL said:In win create a restore point
Start>Help & Support
Click System Restore (right side)
Select Create a Restore Point & follow wizard (next)
After completion & you have closed any windows go through My Computer and
select/highlight the folder "Microsoft Office"
Hit the Delete Btn (keyboard)
You should get a confirmation window and see files 'deleting'
Next Start>Run
Enter %temp% in the box, then OK it
A window should open after a pause with a whole list of files Folders
Select the topmost folder press & hold the shift key (left side of
keyboard
up pointing arrow) and press Page Down (keyboard)
You will have highlighted all the folders/files in the window, hit the
delete Btn
Continue this untill you have emptied the Temp Folder - some files will
not
delete as they are in use, this is normal.
After all done reboot your PC and check it seems to be ok
In the Task Bar (usually bottom of the window) you will see many icons on
the right side
Put the mouse arrow over an Icon a little notice should pop up stating
what
it is, rt click and if there is an option to Exit do so - dont worry
about
any AntiVirus or Network Connection Icon, leave them be.
Next pop your Office cd in after a pause, a window should open with MS
instructions to Install Office (Fingers crossed
I believe your problem was caused by background software or settings that
simply copied the Office cd rather than installing it
Yes I see a whole host of folders and files.
What I see is
Excel
Excel9.olb
Excel.pip
Excel.tuw
DO NOT SEE EXCEL.EXE
Also see,
Outlook
Outlook.tuw
DO NOT SEE OUTLOOK.EXE
Also see,
Winword
Winword.tuw
DO NOT SEE WINWORD.EXE
Thank you Thank you Thank you
:
Try this
Start>My Computer
In the window that opens double click C
Next window double click Program Files
Next window double click Microsoft Office
Next window double click Office
You should see a whole host of files & folders
Do you see excel.exe, Outlook.exe,Winword.exe (under name heading)
Just ONE item listed. It is Winword C:\Program Files\Microsoft
Office\Office
8,593 KB Application.
Hope that helps !!! By the way, kudos for the format of your
instructions
to me. I really like the SPECIFIC direction (ie: Start>Search ....)
That
kind of direction works really well for a rookie like me.
Thanks
Randy T
:
I would'nt do any deleting at this stage.
Start>Search>All Files and Folders
enter the file name Winword.exe
click on More Advanced Options
select the top three (system, hidden & subfolder)
Search Btn
What does it reveal?
"Any chance".... the way I do things probably a pretty good
chance....
I "assumed" it "installed", all I did was put the disc in the
cd-rom
and
it
started running.
I'll delete "Program Files" and all folders / sub-folders / files
and
try
using the installation discs .... again..... Right ????
Randy
:
Any change that Office was copied onto that computer instead of
installed?
I'm thinking files were copied elsewhere, Win XP installed, and
then
Office
copied back over. If that's the case, delete those files and use
the
installation discs.
--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"
Version 2002 including service pack 2. Windows xp home
edition.
Also, the exact wording of the error message is "Application
must
be
installed to run. Please run setup from the location where
you
originally
installed the application."
A couple other things that may / may not be a factor here.
The
computer
HAD
Windows 98 and I have upgraded to XP. To accomplish going to
XP
I
added
memory to go FROM 64 mb to 320 mb.
When the error message says "...originally installed...." are
they
referring
to the windows 98, which I believe MAY have been preloaded
(but
I'm
not
positive) or are they referring to the Windows XP ?
I'm a rookie at this stuff. Thanks for your patience with me.
Thank you
:
And the version of Office? & what o/s?
What *exactly* is meant by "installed in My Comp, C:\,
Program
Files"
Office installed in My Comp, C:\, Program Files but NOT in
Start,
All
Programs. Have reinstalled a couple times with same
results.
Unable
to
open
Excel, Word, etc.... ANY HELP WOULD BE GREATLY APPRECIATED
!
Randy T said:Well, I'm thinking "NO".
When I put the disk in I clicked on the "Install Windows XP" and thats
when
it ran for about 90 minutes.
Should I have done more ?
Thanks
DL said:Did you actually get the MS Office installation screen ?
Randy T said:Welllll, not there yet...
I thought we had it, when near the end of the Install I got a message
that
said something to the effect of ".... has recovered from a serious
flaw...."
At the end of the install (about 90 minutes) I could not find the
Microsoft
Office folder nor could I find Excel.exe or Outlook.exe ....
Thank you so much for your patience !!!
:
In win create a restore point
Start>Help & Support
Click System Restore (right side)
Select Create a Restore Point & follow wizard (next)
After completion & you have closed any windows go through My Computer
and
select/highlight the folder "Microsoft Office"
Hit the Delete Btn (keyboard)
You should get a confirmation window and see files 'deleting'
Next Start>Run
Enter %temp% in the box, then OK it
A window should open after a pause with a whole list of files Folders
Select the topmost folder press & hold the shift key (left side of
keyboard
up pointing arrow) and press Page Down (keyboard)
You will have highlighted all the folders/files in the window, hit the
delete Btn
Continue this untill you have emptied the Temp Folder - some files
will
not
delete as they are in use, this is normal.
After all done reboot your PC and check it seems to be ok
In the Task Bar (usually bottom of the window) you will see many icons
on
the right side
Put the mouse arrow over an Icon a little notice should pop up stating
what
it is, rt click and if there is an option to Exit do so - dont worry
about
any AntiVirus or Network Connection Icon, leave them be.
Next pop your Office cd in after a pause, a window should open with MS
instructions to Install Office (Fingers crossed
I believe your problem was caused by background software or settings
that
simply copied the Office cd rather than installing it
Yes I see a whole host of folders and files.
What I see is
Excel
Excel9.olb
Excel.pip
Excel.tuw
DO NOT SEE EXCEL.EXE
Also see,
Outlook
Outlook.tuw
DO NOT SEE OUTLOOK.EXE
Also see,
Winword
Winword.tuw
DO NOT SEE WINWORD.EXE
Thank you Thank you Thank you
:
Try this
Start>My Computer
In the window that opens double click C
Next window double click Program Files
Next window double click Microsoft Office
Next window double click Office
You should see a whole host of files & folders
Do you see excel.exe, Outlook.exe,Winword.exe (under name heading)
Just ONE item listed. It is Winword C:\Program Files\Microsoft
Office\Office
8,593 KB Application.
Hope that helps !!! By the way, kudos for the format of your
instructions
to me. I really like the SPECIFIC direction (ie: Start>Search
....)
That
kind of direction works really well for a rookie like me.
Thanks
Randy T
:
I would'nt do any deleting at this stage.
Start>Search>All Files and Folders
enter the file name Winword.exe
click on More Advanced Options
select the top three (system, hidden & subfolder)
Search Btn
What does it reveal?
"Any chance".... the way I do things probably a pretty good
chance....
I "assumed" it "installed", all I did was put the disc in the
cd-rom
and
it
started running.
I'll delete "Program Files" and all folders / sub-folders /
files
and
try
using the installation discs .... again..... Right ????
Randy
:
Any change that Office was copied onto that computer instead
of
installed?
I'm thinking files were copied elsewhere, Win XP installed,
and
then
Office
copied back over. If that's the case, delete those files and
use
the
installation discs.
--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"
Version 2002 including service pack 2. Windows xp home
edition.
Also, the exact wording of the error message is
"Application
must
be
installed to run. Please run setup from the location where
you
originally
installed the application."
A couple other things that may / may not be a factor here.
The
computer
HAD
Windows 98 and I have upgraded to XP. To accomplish going
to
XP
I
added
memory to go FROM 64 mb to 320 mb.
When the error message says "...originally installed...."
are
they
referring
to the windows 98, which I believe MAY have been preloaded
(but
I'm
not
positive) or are they referring to the Windows XP ?
I'm a rookie at this stuff. Thanks for your patience with
me.
Thank you
:
And the version of Office? & what o/s?
What *exactly* is meant by "installed in My Comp, C:\,
Program
Files"
message
Office installed in My Comp, C:\, Program Files but NOT
in
Start,
All
Programs. Have reinstalled a couple times with same
results.
Unable
to
open
Excel, Word, etc.... ANY HELP WOULD BE GREATLY
APPRECIATED
!
DL said:Well if you used the Office CD there is no 'Install windows XP' msg a window
for 'Office 2003' would have opened
Delete the Program Folder via My Computer, as before
Delete temp files as before
Rt click on the Recycle Bin (Desktop) and select 'empty recycle bin'
Re boot PC
Insert Office cd
If any msg/window appears that is not entitled 'Office 2003' Cancel/No the
msg
From My Computer window, double click the cd/dvd icon
Next window a list of Files/Folders contained on the cd should open,
primarily .CAB files, schroll down the list, double click on "setup.exe"
That should do it
It would appear your cd drive has been perminently set to copy the cd
contents, I would suspect this may a setting from Burning Software, but I
dont know. You would probably need to post to a windowsXP group for how to
alter the default setting for when a cd is inserted.
Often when you insert a cd a window pops up asking what you want to do with
the cd, & there is an option to allways use the selected action - I suspect
this is what you have done - Clicked on OK Btn without reading the contents
fully
Randy T said:Well, I'm thinking "NO".
When I put the disk in I clicked on the "Install Windows XP" and thats
when
it ran for about 90 minutes.
Should I have done more ?
Thanks
DL said:Did you actually get the MS Office installation screen ?
Welllll, not there yet...
I thought we had it, when near the end of the Install I got a message
that
said something to the effect of ".... has recovered from a serious
flaw...."
At the end of the install (about 90 minutes) I could not find the
Microsoft
Office folder nor could I find Excel.exe or Outlook.exe ....
Thank you so much for your patience !!!
:
In win create a restore point
Start>Help & Support
Click System Restore (right side)
Select Create a Restore Point & follow wizard (next)
After completion & you have closed any windows go through My Computer
and
select/highlight the folder "Microsoft Office"
Hit the Delete Btn (keyboard)
You should get a confirmation window and see files 'deleting'
Next Start>Run
Enter %temp% in the box, then OK it
A window should open after a pause with a whole list of files Folders
Select the topmost folder press & hold the shift key (left side of
keyboard
up pointing arrow) and press Page Down (keyboard)
You will have highlighted all the folders/files in the window, hit the
delete Btn
Continue this untill you have emptied the Temp Folder - some files
will
not
delete as they are in use, this is normal.
After all done reboot your PC and check it seems to be ok
In the Task Bar (usually bottom of the window) you will see many icons
on
the right side
Put the mouse arrow over an Icon a little notice should pop up stating
what
it is, rt click and if there is an option to Exit do so - dont worry
about
any AntiVirus or Network Connection Icon, leave them be.
Next pop your Office cd in after a pause, a window should open with MS
instructions to Install Office (Fingers crossed
I believe your problem was caused by background software or settings
that
simply copied the Office cd rather than installing it
Yes I see a whole host of folders and files.
What I see is
Excel
Excel9.olb
Excel.pip
Excel.tuw
DO NOT SEE EXCEL.EXE
Also see,
Outlook
Outlook.tuw
DO NOT SEE OUTLOOK.EXE
Also see,
Winword
Winword.tuw
DO NOT SEE WINWORD.EXE
Thank you Thank you Thank you
:
Try this
Start>My Computer
In the window that opens double click C
Next window double click Program Files
Next window double click Microsoft Office
Next window double click Office
You should see a whole host of files & folders
Do you see excel.exe, Outlook.exe,Winword.exe (under name heading)
Just ONE item listed. It is Winword C:\Program Files\Microsoft
Office\Office
8,593 KB Application.
Hope that helps !!! By the way, kudos for the format of your
instructions
to me. I really like the SPECIFIC direction (ie: Start>Search
....)
That
kind of direction works really well for a rookie like me.
Thanks
Randy T
:
I would'nt do any deleting at this stage.
Start>Search>All Files and Folders
enter the file name Winword.exe
click on More Advanced Options
select the top three (system, hidden & subfolder)
Search Btn
What does it reveal?
"Any chance".... the way I do things probably a pretty good
chance....
I "assumed" it "installed", all I did was put the disc in the
cd-rom
and
it
started running.
I'll delete "Program Files" and all folders / sub-folders /
files
and
try
using the installation discs .... again..... Right ????
Randy
:
Any change that Office was copied onto that computer instead
of
installed?
I'm thinking files were copied elsewhere, Win XP installed,
and
then
Office
copied back over. If that's the case, delete those files and
use
the
installation discs.
--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"
Version 2002 including service pack 2. Windows xp home
edition.
Also, the exact wording of the error message is
"Application
must
be
installed to run. Please run setup from the location where
you
originally
installed the application."
A couple other things that may / may not be a factor here.
The
computer
HAD
Windows 98 and I have upgraded to XP. To accomplish going
to
XP
I
added
memory to go FROM 64 mb to 320 mb.
When the error message says "...originally installed...."
are
they
referring
to the windows 98, which I believe MAY have been preloaded
(but
I'm
not
positive) or are they referring to the Windows XP ?
I'm a rookie at this stuff. Thanks for your patience with
me.
Thank you
:
And the version of Office? & what o/s?
What *exactly* is meant by "installed in My Comp, C:\,
Program
Files"
message
Office installed in My Comp, C:\, Program Files but NOT
in
Start,
All
Programs. Have reinstalled a couple times with same
results.
Unable
to
open
Excel, Word, etc.... ANY HELP WOULD BE GREATLY
APPRECIATED
!
Randy T said:Well, theres no easy way to say it....I feel like an idiot.....
Everything is working fine .... now that I put the right CD in ..... I am
truly embarrased.
Thank you so very very much for your help.
Randy T
DL said:Well if you used the Office CD there is no 'Install windows XP' msg a
window
for 'Office 2003' would have opened
Delete the Program Folder via My Computer, as before
Delete temp files as before
Rt click on the Recycle Bin (Desktop) and select 'empty recycle bin'
Re boot PC
Insert Office cd
If any msg/window appears that is not entitled 'Office 2003' Cancel/No
the
msg
From My Computer window, double click the cd/dvd icon
Next window a list of Files/Folders contained on the cd should open,
primarily .CAB files, schroll down the list, double click on "setup.exe"
That should do it
It would appear your cd drive has been perminently set to copy the cd
contents, I would suspect this may a setting from Burning Software, but I
dont know. You would probably need to post to a windowsXP group for how
to
alter the default setting for when a cd is inserted.
Often when you insert a cd a window pops up asking what you want to do
with
the cd, & there is an option to allways use the selected action - I
suspect
this is what you have done - Clicked on OK Btn without reading the
contents
fully
Randy T said:Well, I'm thinking "NO".
When I put the disk in I clicked on the "Install Windows XP" and thats
when
it ran for about 90 minutes.
Should I have done more ?
Thanks
:
Did you actually get the MS Office installation screen ?
Welllll, not there yet...
I thought we had it, when near the end of the Install I got a
message
that
said something to the effect of ".... has recovered from a serious
flaw...."
At the end of the install (about 90 minutes) I could not find the
Microsoft
Office folder nor could I find Excel.exe or Outlook.exe ....
Thank you so much for your patience !!!
:
In win create a restore point
Start>Help & Support
Click System Restore (right side)
Select Create a Restore Point & follow wizard (next)
After completion & you have closed any windows go through My
Computer
and
select/highlight the folder "Microsoft Office"
Hit the Delete Btn (keyboard)
You should get a confirmation window and see files 'deleting'
Next Start>Run
Enter %temp% in the box, then OK it
A window should open after a pause with a whole list of files
Folders
Select the topmost folder press & hold the shift key (left side of
keyboard
up pointing arrow) and press Page Down (keyboard)
You will have highlighted all the folders/files in the window, hit
the
delete Btn
Continue this untill you have emptied the Temp Folder - some files
will
not
delete as they are in use, this is normal.
After all done reboot your PC and check it seems to be ok
In the Task Bar (usually bottom of the window) you will see many
icons
on
the right side
Put the mouse arrow over an Icon a little notice should pop up
stating
what
it is, rt click and if there is an option to Exit do so - dont
worry
about
any AntiVirus or Network Connection Icon, leave them be.
Next pop your Office cd in after a pause, a window should open with
MS
instructions to Install Office (Fingers crossed
I believe your problem was caused by background software or
settings
that
simply copied the Office cd rather than installing it
Yes I see a whole host of folders and files.
What I see is
Excel
Excel9.olb
Excel.pip
Excel.tuw
DO NOT SEE EXCEL.EXE
Also see,
Outlook
Outlook.tuw
DO NOT SEE OUTLOOK.EXE
Also see,
Winword
Winword.tuw
DO NOT SEE WINWORD.EXE
Thank you Thank you Thank you
:
Try this
Start>My Computer
In the window that opens double click C
Next window double click Program Files
Next window double click Microsoft Office
Next window double click Office
You should see a whole host of files & folders
Do you see excel.exe, Outlook.exe,Winword.exe (under name
heading)
Just ONE item listed. It is Winword C:\Program
Files\Microsoft
Office\Office
8,593 KB Application.
Hope that helps !!! By the way, kudos for the format of your
instructions
to me. I really like the SPECIFIC direction (ie: Start>Search
....)
That
kind of direction works really well for a rookie like me.
Thanks
Randy T
:
I would'nt do any deleting at this stage.
Start>Search>All Files and Folders
enter the file name Winword.exe
click on More Advanced Options
select the top three (system, hidden & subfolder)
Search Btn
What does it reveal?
"Any chance".... the way I do things probably a pretty good
chance....
I "assumed" it "installed", all I did was put the disc in
the
cd-rom
and
it
started running.
I'll delete "Program Files" and all folders / sub-folders /
files
and
try
using the installation discs .... again..... Right ????
Randy
:
Any change that Office was copied onto that computer
instead
of
installed?
I'm thinking files were copied elsewhere, Win XP
installed,
and
then
Office
copied back over. If that's the case, delete those files
and
use
the
installation discs.
--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"
message
Version 2002 including service pack 2. Windows xp home
edition.
Also, the exact wording of the error message is
"Application
must
be
installed to run. Please run setup from the location
where
you
originally
installed the application."
A couple other things that may / may not be a factor
here.
The
computer
HAD
Windows 98 and I have upgraded to XP. To accomplish
going
to
XP
I
added
memory to go FROM 64 mb to 320 mb.
When the error message says "...originally
installed...."
are
they
referring
to the windows 98, which I believe MAY have been
preloaded
(but
I'm
not
positive) or are they referring to the Windows XP ?
I'm a rookie at this stuff. Thanks for your patience
with
me.
Thank you
:
And the version of Office? & what o/s?
What *exactly* is meant by "installed in My Comp, C:\,
Program
Files"
message
Office installed in My Comp, C:\, Program Files but
NOT
in
Start,
All
Programs. Have reinstalled a couple times with same
results.
Unable
to
open
Excel, Word, etc.... ANY HELP WOULD BE GREATLY
APPRECIATED
!
DL said:I'd stand in a corner if I were you
Randy T said:Well, theres no easy way to say it....I feel like an idiot.....
Everything is working fine .... now that I put the right CD in ..... I am
truly embarrased.
Thank you so very very much for your help.
Randy T
DL said:Well if you used the Office CD there is no 'Install windows XP' msg a
window
for 'Office 2003' would have opened
Delete the Program Folder via My Computer, as before
Delete temp files as before
Rt click on the Recycle Bin (Desktop) and select 'empty recycle bin'
Re boot PC
Insert Office cd
If any msg/window appears that is not entitled 'Office 2003' Cancel/No
the
msg
From My Computer window, double click the cd/dvd icon
Next window a list of Files/Folders contained on the cd should open,
primarily .CAB files, schroll down the list, double click on "setup.exe"
That should do it
It would appear your cd drive has been perminently set to copy the cd
contents, I would suspect this may a setting from Burning Software, but I
dont know. You would probably need to post to a windowsXP group for how
to
alter the default setting for when a cd is inserted.
Often when you insert a cd a window pops up asking what you want to do
with
the cd, & there is an option to allways use the selected action - I
suspect
this is what you have done - Clicked on OK Btn without reading the
contents
fully
Well, I'm thinking "NO".
When I put the disk in I clicked on the "Install Windows XP" and thats
when
it ran for about 90 minutes.
Should I have done more ?
Thanks
:
Did you actually get the MS Office installation screen ?
Welllll, not there yet...
I thought we had it, when near the end of the Install I got a
message
that
said something to the effect of ".... has recovered from a serious
flaw...."
At the end of the install (about 90 minutes) I could not find the
Microsoft
Office folder nor could I find Excel.exe or Outlook.exe ....
Thank you so much for your patience !!!
:
In win create a restore point
Start>Help & Support
Click System Restore (right side)
Select Create a Restore Point & follow wizard (next)
After completion & you have closed any windows go through My
Computer
and
select/highlight the folder "Microsoft Office"
Hit the Delete Btn (keyboard)
You should get a confirmation window and see files 'deleting'
Next Start>Run
Enter %temp% in the box, then OK it
A window should open after a pause with a whole list of files
Folders
Select the topmost folder press & hold the shift key (left side of
keyboard
up pointing arrow) and press Page Down (keyboard)
You will have highlighted all the folders/files in the window, hit
the
delete Btn
Continue this untill you have emptied the Temp Folder - some files
will
not
delete as they are in use, this is normal.
After all done reboot your PC and check it seems to be ok
In the Task Bar (usually bottom of the window) you will see many
icons
on
the right side
Put the mouse arrow over an Icon a little notice should pop up
stating
what
it is, rt click and if there is an option to Exit do so - dont
worry
about
any AntiVirus or Network Connection Icon, leave them be.
Next pop your Office cd in after a pause, a window should open with
MS
instructions to Install Office (Fingers crossed
I believe your problem was caused by background software or
settings
that
simply copied the Office cd rather than installing it
Yes I see a whole host of folders and files.
What I see is
Excel
Excel9.olb
Excel.pip
Excel.tuw
DO NOT SEE EXCEL.EXE
Also see,
Outlook
Outlook.tuw
DO NOT SEE OUTLOOK.EXE
Also see,
Winword
Winword.tuw
DO NOT SEE WINWORD.EXE
Thank you Thank you Thank you
:
Try this
Start>My Computer
In the window that opens double click C
Next window double click Program Files
Next window double click Microsoft Office
Next window double click Office
You should see a whole host of files & folders
Do you see excel.exe, Outlook.exe,Winword.exe (under name
heading)
Just ONE item listed. It is Winword C:\Program
Files\Microsoft
Office\Office
8,593 KB Application.
Hope that helps !!! By the way, kudos for the format of your
instructions
to me. I really like the SPECIFIC direction (ie: Start>Search
....)
That
kind of direction works really well for a rookie like me.
Thanks
Randy T
:
I would'nt do any deleting at this stage.
Start>Search>All Files and Folders
enter the file name Winword.exe
click on More Advanced Options
select the top three (system, hidden & subfolder)
Search Btn
What does it reveal?
"Any chance".... the way I do things probably a pretty good
chance....
I "assumed" it "installed", all I did was put the disc in
the
cd-rom
and
it
started running.
I'll delete "Program Files" and all folders / sub-folders /
files
and
try
using the installation discs .... again..... Right ????
Randy
:
Any change that Office was copied onto that computer
instead
of
installed?
I'm thinking files were copied elsewhere, Win XP
installed,
and
then
Office
copied back over. If that's the case, delete those files
and
use
the
installation discs.
--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"
message
Version 2002 including service pack 2. Windows xp home
edition.
Also, the exact wording of the error message is
"Application
must
be
installed to run. Please run setup from the location
where
you
originally
installed the application."
A couple other things that may / may not be a factor
here.
The
computer
HAD
Windows 98 and I have upgraded to XP. To accomplish
going
to
XP
I
added
memory to go FROM 64 mb to 320 mb.
When the error message says "...originally
installed...."
are
they
referring
to the windows 98, which I believe MAY have been
preloaded
(but
I'm
not
positive) or are they referring to the Windows XP ?
I'm a rookie at this stuff. Thanks for your patience
with
me.
Thank you
:
And the version of Office? & what o/s?
What *exactly* is meant by "installed in My Comp, C:\,
Program
Files"
message
Office installed in My Comp, C:\, Program Files but
NOT
in
Start,