office installation problem!!!

J

jeric yuen

i have the problem during the installation process. The
installation process will terminate by itself although
the installation is not complete. It also shows that
"internal error 2755 installation terminated"
what do i need to do?
how can i use the office. By the way, it's office 2000
and i'm using windows xp professional. Do help out.

Thanks

-jeric
 
I

Ian Baird

Try the following to see if assists Jeric.

Clean boot machine.

1. Going to Start/Run typing MSConfig, Choose Selective Startup
2. Uncheck Load Startup Items.
3. Choose Apply, and Reboot.
4. Try installing.


Copy Oleaut32.dll from the Office 2000 CD-ROM
-------------------------------------------------------
1. Quit all running programs.
2. Insert the Office 2000 CD-ROM into the CD-ROM drive or DVD-ROM drive.
3. Click Start, point to Programs, and then click Windows Explorer.
4. In the Office 2000 CD-ROM, browse to the System folder, copy
Oleaut32.dll, and
then paste it into C:\.
5. Restart the computer in MS-DOS mode.
6. Type the following at the MS-DOS prompt, and then press ENTER:

" copy C:\oleaut32.dll c:\windows\system\oleaut32.dll" (without the
quotation
marks)

NOTE: The path may vary, according to the installation folder of Windows
and your
computer's operating system (for example, Winnt\System32).
NOTE: If you are asked to overwrite, press Y and then press ENTER.

7. Run Office Setup, click Repair Office, and then click Reinstall.



--------------------
| Content-Class: urn:content-classes:message
| From: "jeric yuen" <[email protected]>
| Sender: "jeric yuen" <[email protected]>
| Subject: office installation problem!!!
| Date: Sun, 4 Apr 2004 01:28:41 -0800
| Lines: 11
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="iso-8859-1"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| X-MIMEOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| Thread-Index: AcQaJzez/DCylmYoQ6Ko7LaL+7LY2w==
| Newsgroups: microsoft.public.office.setup
| Path: cpmsftngxa06.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.office.setup:85280
| NNTP-Posting-Host: tk2msftngxa12.phx.gbl 10.40.1.164
| X-Tomcat-NG: microsoft.public.office.setup
|
| i have the problem during the installation process. The
| installation process will terminate by itself although
| the installation is not complete. It also shows that
| "internal error 2755 installation terminated"
| what do i need to do?
| how can i use the office. By the way, it's office 2000
| and i'm using windows xp professional. Do help out.
|
| Thanks
|
| -jeric
|

Ian Baird
Microsoft PSS

This posting is provided 'AS IS' with no warranties and confers no rights.
 
I

Ian Baird

Try the following to see if assists Jeric.

Clean boot machine.

1. Going to Start/Run typing MSConfig, Choose Selective Startup
2. Uncheck Load Startup Items.
3. Choose Apply, and Reboot.
4. Try installing.


Copy Oleaut32.dll from the Office 2000 CD-ROM
-------------------------------------------------------
1. Quit all running programs.
2. Insert the Office 2000 CD-ROM into the CD-ROM drive or DVD-ROM drive.
3. Click Start, point to Programs, and then click Windows Explorer.
4. In the Office 2000 CD-ROM, browse to the System folder, copy
Oleaut32.dll, and
then paste it into C:\.
5. Restart the computer in MS-DOS mode.
6. Type the following at the MS-DOS prompt, and then press ENTER:

" copy C:\oleaut32.dll c:\windows\system\oleaut32.dll" (without the
quotation
marks)

NOTE: The path may vary, according to the installation folder of Windows
and your
computer's operating system (for example, Winnt\System32).
NOTE: If you are asked to overwrite, press Y and then press ENTER.

7. Run Office Setup, click Repair Office, and then click Reinstall.



--------------------
| Content-Class: urn:content-classes:message
| From: "jeric yuen" <[email protected]>
| Sender: "jeric yuen" <[email protected]>
| Subject: office installation problem!!!
| Date: Sun, 4 Apr 2004 01:28:41 -0800
| Lines: 11
| Message-ID: <[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="iso-8859-1"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| X-MIMEOLE: Produced By Microsoft MimeOLE V5.50.4910.0300
| Thread-Index: AcQaJzez/DCylmYoQ6Ko7LaL+7LY2w==
| Newsgroups: microsoft.public.office.setup
| Path: cpmsftngxa06.phx.gbl
| Xref: cpmsftngxa06.phx.gbl microsoft.public.office.setup:85280
| NNTP-Posting-Host: tk2msftngxa12.phx.gbl 10.40.1.164
| X-Tomcat-NG: microsoft.public.office.setup
|
| i have the problem during the installation process. The
| installation process will terminate by itself although
| the installation is not complete. It also shows that
| "internal error 2755 installation terminated"
| what do i need to do?
| how can i use the office. By the way, it's office 2000
| and i'm using windows xp professional. Do help out.
|
| Thanks
|
| -jeric
|

Ian Baird
Microsoft PSS

This posting is provided 'AS IS' with no warranties and confers no rights.
 

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