Office Professional 2003 (Home Use) Package Damaged cannot read Prod. Key

F

Fred

Help!

Just received my vanilla package of 2003 Professional through the Home Use
Program and the package is damaged so that the first 5 characters of the
product key cannot be read.

I only paid a small amount for this under the home use program and I don't
think I should have to pay for support for a damaged product. Nothing on
the package about what to do if the contents are damaged....

Am I in Catch 22 land?

Can someone direct me on how to resolve this or get a replacement?

Kind Regards,

Fred
 
B

Bob Buckland ?:-\)

Hi Fred,

The MS Office Home Use Program is a special 'sub' program benefit purchased by companies with MS Office Enterprise/volume license
agreements. The company, rather than Microsoft, generally provides support to the Home Use program clients that are supported under
the company's license.

==========Help!

Just received my vanilla package of 2003 Professional through the Home Use
Program and the package is damaged so that the first 5 characters of the
product key cannot be read.

I only paid a small amount for this under the home use program and I don't
think I should have to pay for support for a damaged product. Nothing on
the package about what to do if the contents are damaged....

Am I in Catch 22 land?

Can someone direct me on how to resolve this or get a replacement?

Kind Regards,

Fred >>
--
I hope this helped you,

Bob Buckland ?:)
MS Office system products MVP

LINKS for the 2007 Office System

1. Read about it, try it, or watch the movie :)
the 2007 Microsoft Office system iinfo is at
http://microsoft.com/office/preview

2. Already have 2007 Office System Beta 2?
Send Microsoft your feedback (with pictures)
http://sas.office.microsoft.com/

3. Use the 2007 OfficeOnline website without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033
b. then visit http://officebeta.iponet.net
 
B

Bob Buckland ?:-\)

Hi Fred,

The MS Office Home Use Program is a special 'sub' program benefit purchased by companies with MS Office Enterprise/volume license
agreements. The company, rather than Microsoft, generally provides support to the Home Use program clients that are supported under
the company's license.

==========Help!

Just received my vanilla package of 2003 Professional through the Home Use
Program and the package is damaged so that the first 5 characters of the
product key cannot be read.

I only paid a small amount for this under the home use program and I don't
think I should have to pay for support for a damaged product. Nothing on
the package about what to do if the contents are damaged....

Am I in Catch 22 land?

Can someone direct me on how to resolve this or get a replacement?

Kind Regards,

Fred >>
--
I hope this helped you,

Bob Buckland ?:)
MS Office system products MVP

LINKS for the 2007 Office System

1. Read about it, try it, or watch the movie :)
the 2007 Microsoft Office system iinfo is at
http://microsoft.com/office/preview

2. Already have 2007 Office System Beta 2?
Send Microsoft your feedback (with pictures)
http://sas.office.microsoft.com/

3. Use the 2007 OfficeOnline website without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033
b. then visit http://officebeta.iponet.net
 
B

Bob Buckland ?:-\)

Hi Fred,

The MS Office Home Use Program is a special 'sub' program benefit purchased by companies with MS Office Enterprise/volume license
agreements. The company, rather than Microsoft, generally provides support to the Home Use program clients that are supported under
the company's license.

==========Help!

Just received my vanilla package of 2003 Professional through the Home Use
Program and the package is damaged so that the first 5 characters of the
product key cannot be read.

I only paid a small amount for this under the home use program and I don't
think I should have to pay for support for a damaged product. Nothing on
the package about what to do if the contents are damaged....

Am I in Catch 22 land?

Can someone direct me on how to resolve this or get a replacement?

Kind Regards,

Fred >>
--
I hope this helped you,

Bob Buckland ?:)
MS Office system products MVP

LINKS for the 2007 Office System

1. Read about it, try it, or watch the movie :)
the 2007 Microsoft Office system iinfo is at
http://microsoft.com/office/preview

2. Already have 2007 Office System Beta 2?
Send Microsoft your feedback (with pictures)
http://sas.office.microsoft.com/

3. Use the 2007 OfficeOnline website without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033
b. then visit http://officebeta.iponet.net
 
B

Bob Buckland ?:-\)

Hi Fred,

The MS Office Home Use Program is a special 'sub' program benefit purchased by companies with MS Office Enterprise/volume license
agreements. The company, rather than Microsoft, generally provides support to the Home Use program clients that are supported under
the company's license.

==========Help!

Just received my vanilla package of 2003 Professional through the Home Use
Program and the package is damaged so that the first 5 characters of the
product key cannot be read.

I only paid a small amount for this under the home use program and I don't
think I should have to pay for support for a damaged product. Nothing on
the package about what to do if the contents are damaged....

Am I in Catch 22 land?

Can someone direct me on how to resolve this or get a replacement?

Kind Regards,

Fred >>
--
I hope this helped you,

Bob Buckland ?:)
MS Office system products MVP

LINKS for the 2007 Office System

1. Read about it, try it, or watch the movie :)
the 2007 Microsoft Office system iinfo is at
http://microsoft.com/office/preview

2. Already have 2007 Office System Beta 2?
Send Microsoft your feedback (with pictures)
http://sas.office.microsoft.com/

3. Use the 2007 OfficeOnline website without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033
b. then visit http://officebeta.iponet.net
 
B

Bob Buckland ?:-\)

Hi Fred,

The MS Office Home Use Program is a special 'sub' program benefit purchased by companies with MS Office Enterprise/volume license
agreements. The company, rather than Microsoft, generally provides support to the Home Use program clients that are supported under
the company's license.

==========Help!

Just received my vanilla package of 2003 Professional through the Home Use
Program and the package is damaged so that the first 5 characters of the
product key cannot be read.

I only paid a small amount for this under the home use program and I don't
think I should have to pay for support for a damaged product. Nothing on
the package about what to do if the contents are damaged....

Am I in Catch 22 land?

Can someone direct me on how to resolve this or get a replacement?

Kind Regards,

Fred >>
--
I hope this helped you,

Bob Buckland ?:)
MS Office system products MVP

LINKS for the 2007 Office System

1. Read about it, try it, or watch the movie :)
the 2007 Microsoft Office system iinfo is at
http://microsoft.com/office/preview

2. Already have 2007 Office System Beta 2?
Send Microsoft your feedback (with pictures)
http://sas.office.microsoft.com/

3. Use the 2007 OfficeOnline website without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033
b. then visit http://officebeta.iponet.net
 
B

Bob Buckland ?:-\)

Hi Fred,

The MS Office Home Use Program is a special 'sub' program benefit purchased by companies with MS Office Enterprise/volume license
agreements. The company, rather than Microsoft, generally provides support to the Home Use program clients that are supported under
the company's license.

==========Help!

Just received my vanilla package of 2003 Professional through the Home Use
Program and the package is damaged so that the first 5 characters of the
product key cannot be read.

I only paid a small amount for this under the home use program and I don't
think I should have to pay for support for a damaged product. Nothing on
the package about what to do if the contents are damaged....

Am I in Catch 22 land?

Can someone direct me on how to resolve this or get a replacement?

Kind Regards,

Fred >>
--
I hope this helped you,

Bob Buckland ?:)
MS Office system products MVP

LINKS for the 2007 Office System

1. Read about it, try it, or watch the movie :)
the 2007 Microsoft Office system iinfo is at
http://microsoft.com/office/preview

2. Already have 2007 Office System Beta 2?
Send Microsoft your feedback (with pictures)
http://sas.office.microsoft.com/

3. Use the 2007 OfficeOnline website without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033
b. then visit http://officebeta.iponet.net
 
B

Bob Buckland ?:-\)

Hi Fred,

The MS Office Home Use Program is a special 'sub' program benefit purchased by companies with MS Office Enterprise/volume license
agreements. The company, rather than Microsoft, generally provides support to the Home Use program clients that are supported under
the company's license.

==========Help!

Just received my vanilla package of 2003 Professional through the Home Use
Program and the package is damaged so that the first 5 characters of the
product key cannot be read.

I only paid a small amount for this under the home use program and I don't
think I should have to pay for support for a damaged product. Nothing on
the package about what to do if the contents are damaged....

Am I in Catch 22 land?

Can someone direct me on how to resolve this or get a replacement?

Kind Regards,

Fred >>
--
I hope this helped you,

Bob Buckland ?:)
MS Office system products MVP

LINKS for the 2007 Office System

1. Read about it, try it, or watch the movie :)
the 2007 Microsoft Office system iinfo is at
http://microsoft.com/office/preview

2. Already have 2007 Office System Beta 2?
Send Microsoft your feedback (with pictures)
http://sas.office.microsoft.com/

3. Use the 2007 OfficeOnline website without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033
b. then visit http://officebeta.iponet.net
 

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