H
Hans-Dieter Dolling
Hi all,
1. Check the version of your windows installer %windir%\sytem32\msiexec.exe
the version must 2.0 or higher.
The best is to download the latest installer and install it.
2. Read and do what Brain has written:
=========================================================
I think you'll find this will be the answer.
The essence of the problem is probably that the registry still has the
installer entries for Office XP as originally installed. What you need to do
is delete the first of those registry items
to fool the system into thinking that Office XP is not installed. When you
then install it again, it should keep all of the original settings.
Click Start/Run then type Regedit and click OK.
1) Go to HKEY_CLASSES_ROOT\Installer\Products and locate the product name
(in the right hand panel) There is an entry for every product called
ProductName.
2) Rename the product id key (the long string of numbers in the left-hand
panel) to something starting with an underscore (in case anything goes wrong
and you need to reinstate it).
3) Reinstall the product and download/install the updates.
There should be no need to reboot the PC.
Brian
=======================================================
The original message is in microsoft.public.office.setup
For me it will work with WIN2K and Office XP.
I hope this is helpfull, but you'll do it on your own risk.
Dieter
PS: Sorry for my plain english.
1. Check the version of your windows installer %windir%\sytem32\msiexec.exe
the version must 2.0 or higher.
The best is to download the latest installer and install it.
2. Read and do what Brain has written:
=========================================================
I think you'll find this will be the answer.
The essence of the problem is probably that the registry still has the
installer entries for Office XP as originally installed. What you need to do
is delete the first of those registry items
to fool the system into thinking that Office XP is not installed. When you
then install it again, it should keep all of the original settings.
Click Start/Run then type Regedit and click OK.
1) Go to HKEY_CLASSES_ROOT\Installer\Products and locate the product name
(in the right hand panel) There is an entry for every product called
ProductName.
2) Rename the product id key (the long string of numbers in the left-hand
panel) to something starting with an underscore (in case anything goes wrong
and you need to reinstate it).
3) Reinstall the product and download/install the updates.
There should be no need to reboot the PC.
Brian
=======================================================
The original message is in microsoft.public.office.setup
For me it will work with WIN2K and Office XP.
I hope this is helpfull, but you'll do it on your own risk.
Dieter
PS: Sorry for my plain english.