Office XP Encryption Problem

M

MC

Running Office XP, on Windows XP Pro.
I recently formatted my PC and did a fresh install of Windows. After
restoring my files and data, some, but not all, of my Word documents weren't
allowing me access. I am receiving an error that says "Word cannot open the
document: user does not have access privileges."
Unbeknownst to me, some of my files were encrypted. And so when they were
backed up, so was the encryption. So of course it follows that once they are
restored they are still locked.
My first question: is there any way possible to get these various files
opened? They are documents of varying importance to me and being able to
access them would be a huge time saver for me.
And my other question: how on Earth did these docs become encrypted in the
first place? I know for a fact that I didn't encrypt them. None of these
files are of a nature that would require this. For example, I have a Word
doc on my desktop, labeled "Fax". It is simply a fax template I use when
faxing documents, and so I keep it handy. No need to secure it.
Another example: I have a folder on my desktop which includes a variety of
files in it. Word docs, PDF files, and saved emails. These files are all
related to a web site being built for a business. Pages of text,
correspondence between myself and the site designer, etc. None of these
require encryption for security purposes, but having access to them is
important to me, to say the least.
Again, I know I didn't consciously encrypt this folder and the files within.
Heck, I wouldn't even know how to encrypt a saved email.
Can anyone help me get these files back?? Thank you.
 
C

Carey Frisch [MVP]

HOW TO: Take Ownership of a File or Folder in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

Enjoy all the benefits of genuine Microsoft software:
http://www.microsoft.com/genuine/default.mspx

------------------------------------------------------------------------------------------------------------

:

| Running Office XP, on Windows XP Pro.
| I recently formatted my PC and did a fresh install of Windows. After
| restoring my files and data, some, but not all, of my Word documents weren't
| allowing me access. I am receiving an error that says "Word cannot open the
| document: user does not have access privileges."
| Unbeknownst to me, some of my files were encrypted. And so when they were
| backed up, so was the encryption. So of course it follows that once they are
| restored they are still locked.
| My first question: is there any way possible to get these various files
| opened? They are documents of varying importance to me and being able to
| access them would be a huge time saver for me.
| And my other question: how on Earth did these docs become encrypted in the
| first place? I know for a fact that I didn't encrypt them. None of these
| files are of a nature that would require this. For example, I have a Word
| doc on my desktop, labeled "Fax". It is simply a fax template I use when
| faxing documents, and so I keep it handy. No need to secure it.
| Another example: I have a folder on my desktop which includes a variety of
| files in it. Word docs, PDF files, and saved emails. These files are all
| related to a web site being built for a business. Pages of text,
| correspondence between myself and the site designer, etc. None of these
| require encryption for security purposes, but having access to them is
| important to me, to say the least.
| Again, I know I didn't consciously encrypt this folder and the files within.
| Heck, I wouldn't even know how to encrypt a saved email.
| Can anyone help me get these files back?? Thank you.
 

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