Office XP Home MSOINTL.dll

D

Denby

For some reason none of my Office applications work (Outlook, Excel, Word
etc). It comes up with an error message saying something about the
MSOINTL.dll file. Any ideas? It was fine before, this has only happened
since downloading the Windows Genuine Advantage Notification which also says
that my version of Office isn't validated when it is (as far as I know).
Thanks.
 
B

Bob Buckland ?:-\)

Hi Denby,

'XP Home' identifies the Windows version rather than the Office version. If you're not able to validate through the MS Genuine
Advantage tool your installation of Office may be broken, but you may want to first run the Genuine Advantage tools from the link in
this article
http://support.microsoft.com/kb/917999/en-us?FR=1

Please post the exact error message you're receiving.

=======
For some reason none of my Office applications work (Outlook, Excel, Word
etc). It comes up with an error message saying something about the
MSOINTL.dll file. Any ideas? It was fine before, this has only happened
since downloading the Windows Genuine Advantage Notification which also says
that my version of Office isn't validated when it is (as far as I know).
Thanks.>>
 
D

Denby

My error message reads:

"Error signature

AppName: outlook.exe AppVer: 10.0.6626.0 ModName: mso.dll
ModVer: 10.0.6804.0 Offset: 00007792"

and when trying to validate Office XP I get

"Microsoft Office XP Small Business: Validation Incomplete: Office Must Be
Activated"

but I'm sure it is validated. When I click on my icon 'Activate Product' it
says that the product has already been activated?!

JoAnn Paules said:
Define "error message saying something about the MSOINTL.dll file".

--

JoAnn Paules
MVP Microsoft [Publisher]




Denby said:
For some reason none of my Office applications work (Outlook, Excel, Word
etc). It comes up with an error message saying something about the
MSOINTL.dll file. Any ideas? It was fine before, this has only happened
since downloading the Windows Genuine Advantage Notification which also
says
that my version of Office isn't validated when it is (as far as I know).
Thanks.
 

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