Office XP SP 2 "Save As" dialog box takes long time to appear

[Amee]

Hi there,

When I try to perform "Save As" in Office XP (SP 2), it takes a long time
(about 2mins) for the "Save As" dialog box to appear. Kindly advise. Many
thanks.

Regards,
Amee

 

[garfield-n-odie]

Right-click on the My Computer icon on the Windows desktop,
left-click on Disconnect Network Drive, and disconnect any mapped
drives that are not currently available.

 

[Herb Tyson [MVP]]

Do you get similar slowness for other file-related dialog boxes, such as
File - Open and Insert - File? Frequent causes include a very heavily
populated Save in: location, a Save in: location on a slow network drive, or
other network issues (e.g., reconnecting to a mapped network drive). Are you
saving over a network drive? Does your list of drives inclue a mapped
network drive? If so, does removing mapped drives eliminate the problem? If
not, has it always been slow, or is this a new? If it's a new problem, then
it might be a hardware problem.

 

[Amee]

The problem lies on the wrong DNS server and the ranking of the DNS servers
that is configured on the pc. We overlook this area as we can use it to
access the LAN & Internet.