M
Milly Staples [MVP - Outlook]
Can we just tone down the rhetoric here for a bit?
I just signed up for an Office Live Basic site and am exploring it.
If you would like to continue this thread (I have lost the original parts),
please post a new thread ATTN: Milly and we can work through this.
I am sorry you have had such negative feedback but betas carry their own
problems that engender short tempers and poor answers when those involved
are not getting the straight answers or don't understand how it is supposed
to work.
Note to everyone here who has responded - I am not "dissing" you but I find
his question intriguing to the point that I signed up for the beta to test
it for various scenarios.
I certainly hope you don't lump all MVPs into the same cauldron for
stewing - it would be very crowded with about 3000 of us - and even WE don't
always get along.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, williams2006 asked:
| You mean an attitude like this?
|
| Tom [Pepper] Willett wrote:
|| Your answer is BS. It depends on how the host file is used. It can
|| indeed be a viable solution.
|
| And why are you doing drive-by's here anyway? You're a Frontpage MVP.
|
|
|
|
| You need to ask in an Outlook newsgroup as this is not related to
| FrontPage.
|
|| With your attitude, it's not likely you're going to get much further
|| help. Good luck <PLONK>
||
|| message ||| If you had bothered to read the rest of this thread you would know
||| that I already did submit this problem to OfficeLive support.
|||
||| "Tom [Pepper] Willett" wrote:
|||
|||| Submit your problem:
|||| http://support.officelive.msn.com/default.aspx
||||
||||
|||| message ||||| Thanks for the link. It says MVP's "are recognized, credible, and
||||| accessible
||||| individuals with expertise in one or more Microsoft products who
||||| actively
||||| participate in online and offline communities to share their
||||| knowledge and
||||| expertise with other Microsoft customers."
|||||
||||| But I was more intrigued by the MVP FAQ's page which says that
||||| MVP's can
||||| "submit a bug report or send feedback about Microsoft products"
||||| using the
||||| "MVP Product Feedback service." Mere mortals, such as myself,
||||| cannot utilize
||||| this feedback service.
|||||
||||| So how come not a single MVP on this thread (or on at least one
||||| similar thread I came across) has ever said "Yeah, this appears
||||| to be a serious problem, I will submit a bug report using the MVP
||||| Product Feedback service"??
||||| I'm sure that Microsoft has millions invested in OfficeLive and is
||||| anxious
||||| to get it to work properly.
|||||
||||| Seriously JoAnn (and other MVP's out there), all snarking aside,
||||| this email
||||| problem relates to a critical element of OfficeLive. OfficeLive
||||| users understandably want website hosting and email accounts that
||||| work in sync
||||| with
||||| the website, which is how it works at other website hosting
||||| companies. Why
||||| hasn't one MVP here said they will notify Microsoft using the MVP
||||| Product
||||| Feedback service?
|||||
||||| Let me be even more specific: A basic function of website hosting
||||| is that
||||| the emails associated with the website can all be downloaded from
||||| the website
||||| host OR can be set to automatically be forwarded from the website
||||| host to
||||| another email address, such as an email account of the website
||||| owners ISP.
|||||
||||| Which is what I do with emails at my other website: Any email
||||| sent to me
||||| using one of my webiste email accounts, ie (e-mail address removed),
||||| goes to
||||| the
||||| website hosting company, the website hosting company then
||||| forwards the email
||||| to my ISP email acccount, ie (e-mail address removed), and when I
||||| download my
||||| email using Outlook 2003, it all ends up in my inbox.
|||||
||||| But I can't do this with my OfficeLive site despite the fact that
||||| I have
||||| Office 2003 Professional Edition, and use Outlook 2003 as my email
||||| program.
||||| How the heck can MICROSOFT Outlook 2003 not somehow sync with my
||||| MICROSOFT
||||| OfficeLive website so that downloading email is as simple as it
||||| is for the
||||| email that comes from my NON-MICROSOFT site? Why do I have to (1)
||||| go online
||||| (2) log-in with Passport and (3) go to Hotmail, to get the email
||||| associated
||||| with my OfficeLive website. Its ridiculous.
|||||
|||||
||||| "JoAnn Paules [MVP]" wrote:
|||||
|||||| What I was told is that there are no guarantees that anything
|||||| produced with
|||||| a beta version will work with the final release.
||||||
|||||| And perhaps you need a refresher course on what an MVP is.
|||||| https://mvp.support.microsoft.com/mvpexecsum Please note the word
|||||| "beta"
|||||| is
|||||| not included anywhere.
|||||| Have a lovely afternoon.
|||||| --
||||||
|||||| JoAnn Paules
|||||| MVP Microsoft [Publisher]
||||||
||||||
||||||
|||||| message
|||||| ||||||| It looks like you might need a "Microsoft MVP" refresher course
||||||| JoAnn.
||||||| On
||||||| the
||||||| Office Live FAQ page it says "At Microsoft, a beta is an
||||||| application or
||||||| service that is being tested in real-world environments by
||||||| regular users."
||||||| I'm not an MVP, but that sounds exactly like it is supposed to
||||||| be used
||||||| in
||||||| "real life situations." Or is there a distinction between
||||||| "real-world"
||||||| and
||||||| "real life" in the official Microsoft dictionary?
|||||||
||||||| "JoAnn Paules [MVP]" wrote:
|||||||
|||||||| It *is* a beta. You're not supposed to use it for real life
|||||||| situations.
||||||||
|||||||| --
||||||||
|||||||| JoAnn Paules
|||||||| MVP Microsoft [Publisher]
||||||||
||||||||
||||||||
|||||||| in message
|||||||| ||||||||| Yeah, and I am still patiently waiting to hear back from the
||||||||| Office
||||||||| Live
||||||||| support team who promised they would contact me when this
||||||||| problem was
||||||||| resolved. If you sense sarcasm in my words, you are right.
||||||||| PCWorld
||||||||| Magazine
||||||||| columnist Stephen Manes hit the nail on the head in his latest
||||||||| column
||||||||| in
||||||||| the
||||||||| May issue of the magazine. He made fun of the Never-Ending
||||||||| Beta Version
||||||||| problem, which seems to apply to Office Live and this e-mail
||||||||| issue.
||||||||| You
||||||||| can
||||||||| read his column at this link:
||||||||| http://www.pcworld.com/news/article/0,aid,124850,00.asp.
|||||||||
||||||||| "(e-mail address removed)" wrote:
|||||||||
|||||||||| Nope, according to MS Live Support, they use the hotmail
|||||||||| interface
|||||||||| but
|||||||||| cleverly hotmail will not recognize MS Live accounts...
I just signed up for an Office Live Basic site and am exploring it.
If you would like to continue this thread (I have lost the original parts),
please post a new thread ATTN: Milly and we can work through this.
I am sorry you have had such negative feedback but betas carry their own
problems that engender short tempers and poor answers when those involved
are not getting the straight answers or don't understand how it is supposed
to work.
Note to everyone here who has responded - I am not "dissing" you but I find
his question intriguing to the point that I signed up for the beta to test
it for various scenarios.
I certainly hope you don't lump all MVPs into the same cauldron for
stewing - it would be very crowded with about 3000 of us - and even WE don't
always get along.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, williams2006 asked:
| You mean an attitude like this?
|
| Tom [Pepper] Willett wrote:
|| Your answer is BS. It depends on how the host file is used. It can
|| indeed be a viable solution.
|
| And why are you doing drive-by's here anyway? You're a Frontpage MVP.
|
|
|
|
| You need to ask in an Outlook newsgroup as this is not related to
| FrontPage.
|
|| With your attitude, it's not likely you're going to get much further
|| help. Good luck <PLONK>
||
|| message ||| If you had bothered to read the rest of this thread you would know
||| that I already did submit this problem to OfficeLive support.
|||
||| "Tom [Pepper] Willett" wrote:
|||
|||| Submit your problem:
|||| http://support.officelive.msn.com/default.aspx
||||
||||
|||| message ||||| Thanks for the link. It says MVP's "are recognized, credible, and
||||| accessible
||||| individuals with expertise in one or more Microsoft products who
||||| actively
||||| participate in online and offline communities to share their
||||| knowledge and
||||| expertise with other Microsoft customers."
|||||
||||| But I was more intrigued by the MVP FAQ's page which says that
||||| MVP's can
||||| "submit a bug report or send feedback about Microsoft products"
||||| using the
||||| "MVP Product Feedback service." Mere mortals, such as myself,
||||| cannot utilize
||||| this feedback service.
|||||
||||| So how come not a single MVP on this thread (or on at least one
||||| similar thread I came across) has ever said "Yeah, this appears
||||| to be a serious problem, I will submit a bug report using the MVP
||||| Product Feedback service"??
||||| I'm sure that Microsoft has millions invested in OfficeLive and is
||||| anxious
||||| to get it to work properly.
|||||
||||| Seriously JoAnn (and other MVP's out there), all snarking aside,
||||| this email
||||| problem relates to a critical element of OfficeLive. OfficeLive
||||| users understandably want website hosting and email accounts that
||||| work in sync
||||| with
||||| the website, which is how it works at other website hosting
||||| companies. Why
||||| hasn't one MVP here said they will notify Microsoft using the MVP
||||| Product
||||| Feedback service?
|||||
||||| Let me be even more specific: A basic function of website hosting
||||| is that
||||| the emails associated with the website can all be downloaded from
||||| the website
||||| host OR can be set to automatically be forwarded from the website
||||| host to
||||| another email address, such as an email account of the website
||||| owners ISP.
|||||
||||| Which is what I do with emails at my other website: Any email
||||| sent to me
||||| using one of my webiste email accounts, ie (e-mail address removed),
||||| goes to
||||| the
||||| website hosting company, the website hosting company then
||||| forwards the email
||||| to my ISP email acccount, ie (e-mail address removed), and when I
||||| download my
||||| email using Outlook 2003, it all ends up in my inbox.
|||||
||||| But I can't do this with my OfficeLive site despite the fact that
||||| I have
||||| Office 2003 Professional Edition, and use Outlook 2003 as my email
||||| program.
||||| How the heck can MICROSOFT Outlook 2003 not somehow sync with my
||||| MICROSOFT
||||| OfficeLive website so that downloading email is as simple as it
||||| is for the
||||| email that comes from my NON-MICROSOFT site? Why do I have to (1)
||||| go online
||||| (2) log-in with Passport and (3) go to Hotmail, to get the email
||||| associated
||||| with my OfficeLive website. Its ridiculous.
|||||
|||||
||||| "JoAnn Paules [MVP]" wrote:
|||||
|||||| What I was told is that there are no guarantees that anything
|||||| produced with
|||||| a beta version will work with the final release.
||||||
|||||| And perhaps you need a refresher course on what an MVP is.
|||||| https://mvp.support.microsoft.com/mvpexecsum Please note the word
|||||| "beta"
|||||| is
|||||| not included anywhere.
|||||| Have a lovely afternoon.
|||||| --
||||||
|||||| JoAnn Paules
|||||| MVP Microsoft [Publisher]
||||||
||||||
||||||
|||||| message
|||||| ||||||| It looks like you might need a "Microsoft MVP" refresher course
||||||| JoAnn.
||||||| On
||||||| the
||||||| Office Live FAQ page it says "At Microsoft, a beta is an
||||||| application or
||||||| service that is being tested in real-world environments by
||||||| regular users."
||||||| I'm not an MVP, but that sounds exactly like it is supposed to
||||||| be used
||||||| in
||||||| "real life situations." Or is there a distinction between
||||||| "real-world"
||||||| and
||||||| "real life" in the official Microsoft dictionary?
|||||||
||||||| "JoAnn Paules [MVP]" wrote:
|||||||
|||||||| It *is* a beta. You're not supposed to use it for real life
|||||||| situations.
||||||||
|||||||| --
||||||||
|||||||| JoAnn Paules
|||||||| MVP Microsoft [Publisher]
||||||||
||||||||
||||||||
|||||||| in message
|||||||| ||||||||| Yeah, and I am still patiently waiting to hear back from the
||||||||| Office
||||||||| Live
||||||||| support team who promised they would contact me when this
||||||||| problem was
||||||||| resolved. If you sense sarcasm in my words, you are right.
||||||||| PCWorld
||||||||| Magazine
||||||||| columnist Stephen Manes hit the nail on the head in his latest
||||||||| column
||||||||| in
||||||||| the
||||||||| May issue of the magazine. He made fun of the Never-Ending
||||||||| Beta Version
||||||||| problem, which seems to apply to Office Live and this e-mail
||||||||| issue.
||||||||| You
||||||||| can
||||||||| read his column at this link:
||||||||| http://www.pcworld.com/news/article/0,aid,124850,00.asp.
|||||||||
||||||||| "(e-mail address removed)" wrote:
|||||||||
|||||||||| Nope, according to MS Live Support, they use the hotmail
|||||||||| interface
|||||||||| but
|||||||||| cleverly hotmail will not recognize MS Live accounts...