OfficeXP SBS - Outlook install problem

D

DanTheMan

Hi there
After outlook install I get three(3) err msgs.
1. Unable to open default email folders. The .dll for the info service could
not be found. MAPI was unable to load service PSTPRX.dll. Be sure...etc.
2. Would you like to open default system folder Y or N
3. (After selecting proper pst file in local\application\microsoft\outlook)
An error occurred in folder shortcuts file (.fav) outlook will recreate...
Brief history - uninstall off2003pro (going backwards) install
access/powerpoint/outlook office2000pro then officexp sbs - all in unique
folders (office2k,officexp,office2003)
Any suggestions? Is 2003 hanging around in registry?
TIA
Dan
 
P

Peter Foldes

try and repost it to the SBS group

news://msnews.microsoft.com/microsoft.public.windows.server.sbs
 
P

Peter Foldes

try and repost it to the SBS group

news://msnews.microsoft.com/microsoft.public.windows.server.sbs
 
P

Peter Foldes

try and repost it to the SBS group

news://msnews.microsoft.com/microsoft.public.windows.server.sbs
 
P

Peter Foldes

try and repost it to the SBS group

news://msnews.microsoft.com/microsoft.public.windows.server.sbs
 
P

Peter Foldes

try and repost it to the SBS group

news://msnews.microsoft.com/microsoft.public.windows.server.sbs
 
P

Peter Foldes

try and repost it to the SBS group

news://msnews.microsoft.com/microsoft.public.windows.server.sbs
 
P

Peter Foldes

try and repost it to the SBS group

news://msnews.microsoft.com/microsoft.public.windows.server.sbs
 
P

Peter Foldes

try and repost it to the SBS group

news://msnews.microsoft.com/microsoft.public.windows.server.sbs
 
P

Peter Foldes

try and repost it to the SBS group

news://msnews.microsoft.com/microsoft.public.windows.server.sbs
 
D

DanTheMan

Thanks Peter - did a repost to that group.
All I,m trying to do is install outlook, word, excel and publisher from
Office XP Small Business. Do I have the correct software to install on a
stand alone desktop?
TIA
Dan
try and repost it to the SBS group

news://msnews.microsoft.com/microsoft.public.windows.server.sbs
 
D

DanTheMan

Thanks Peter - did a repost to that group.
All I,m trying to do is install outlook, word, excel and publisher from
Office XP Small Business. Do I have the correct software to install on a
stand alone desktop?
TIA
Dan
try and repost it to the SBS group

news://msnews.microsoft.com/microsoft.public.windows.server.sbs
 
D

DanTheMan

Thanks Peter - did a repost to that group.
All I,m trying to do is install outlook, word, excel and publisher from
Office XP Small Business. Do I have the correct software to install on a
stand alone desktop?
TIA
Dan
try and repost it to the SBS group

news://msnews.microsoft.com/microsoft.public.windows.server.sbs
 
D

DanTheMan

Thanks Peter - did a repost to that group.
All I,m trying to do is install outlook, word, excel and publisher from
Office XP Small Business. Do I have the correct software to install on a
stand alone desktop?
TIA
Dan
try and repost it to the SBS group

news://msnews.microsoft.com/microsoft.public.windows.server.sbs
 
D

DanTheMan

Thanks Peter - did a repost to that group.
All I,m trying to do is install outlook, word, excel and publisher from
Office XP Small Business. Do I have the correct software to install on a
stand alone desktop?
TIA
Dan
try and repost it to the SBS group

news://msnews.microsoft.com/microsoft.public.windows.server.sbs
 
D

DanTheMan

Thanks Peter - did a repost to that group.
All I,m trying to do is install outlook, word, excel and publisher from
Office XP Small Business. Do I have the correct software to install on a
stand alone desktop?
TIA
Dan
try and repost it to the SBS group

news://msnews.microsoft.com/microsoft.public.windows.server.sbs
 
D

DanTheMan

Thanks Peter - did a repost to that group.
All I,m trying to do is install outlook, word, excel and publisher from
Office XP Small Business. Do I have the correct software to install on a
stand alone desktop?
TIA
Dan
try and repost it to the SBS group

news://msnews.microsoft.com/microsoft.public.windows.server.sbs
 
D

DanTheMan

Thanks Peter - did a repost to that group.
All I,m trying to do is install outlook, word, excel and publisher from
Office XP Small Business. Do I have the correct software to install on a
stand alone desktop?
TIA
Dan
try and repost it to the SBS group

news://msnews.microsoft.com/microsoft.public.windows.server.sbs
 
D

DanTheMan

Thanks Peter - did a repost to that group.
All I,m trying to do is install outlook, word, excel and publisher from
Office XP Small Business. Do I have the correct software to install on a
stand alone desktop?
TIA
Dan
try and repost it to the SBS group

news://msnews.microsoft.com/microsoft.public.windows.server.sbs
 
M

Milly Staples [MVP - Outlook]

Your mail profile is corrupt. Create a new one under Control Panel->Mail
Icon->PRofiles. Do not copy the old one.

See this article for more information:

FIX: "MAPI was unable to load the information service Pstprx.dll" error
message when you upgrade to Office XP
http://support.microsoft.com/kb/293058/en-us


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, DanTheMan asked:

| Hi there
| After outlook install I get three(3) err msgs.
| 1. Unable to open default email folders. The .dll for the info
| service could not be found. MAPI was unable to load service
| PSTPRX.dll. Be sure...etc.
| 2. Would you like to open default system folder Y or N
| 3. (After selecting proper pst file in
| local\application\microsoft\outlook) An error occurred in folder
| shortcuts file (.fav) outlook will recreate... Brief history -
| uninstall off2003pro (going backwards) install
| access/powerpoint/outlook office2000pro then officexp sbs - all in
| unique folders (office2k,officexp,office2003)
| Any suggestions? Is 2003 hanging around in registry?
| TIA
| Dan
 

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