OL 2003 Fax with 2 pdf's does not send

[Frans]

I am trying to get OL 2003 to send a fax with 2 pdf files attached.
It opens up Acrobat writer, and then stops (it doesn't close Acrobat after converting to fax format).
So when trying to send 2 pdf's in one fax OL hangs.
1 PDF works(!).

Does anyone know how to deal with this?

 

[Russ Valentine [MVP-Outlook]]

No. Outlook 2003 can send other attachment types just fine, so I suspect the
problem is with the print routine in Acrobat. BTW, you did not specify your
fax software. Rendering is performed by the software in which a document is
created, not Outlook and not fax.

 

[Frans]

We installed SBS with Exchange server 2003 out of the box. Which fax software is it then (Symantec?)
Attaching tif or mdi files gives a message: unknown attachment
Where can I change settings for the faxserver?

thanks for your help,
Frans

No. Outlook 2003 can send other attachment types just fine, so I suspect the
problem is with the print routine in Acrobat. BTW, you did not specify your
fax software. Rendering is performed by the software in which a document is
created, not Outlook and not fax.
--
Russ Valentine
[MVP-Outlook]

I am trying to get OL 2003 to send a fax with 2 pdf files attached.
It opens up Acrobat writer, and then stops (it doesn't close Acrobat after converting to fax format).
So when trying to send 2 pdf's in one fax OL hangs.
1 PDF works(!).

Does anyone know how to deal with this?

 

[Russ Valentine [MVP-Outlook]]

Only you can determine which fax software you installed as the client for
SBS server.
For most fax software, faxing an attachment requires that a printto verb be
defined for the file type you are trying to send.
--
Russ Valentine
[MVP-Outlook]

We installed SBS with Exchange server 2003 out of the box. Which fax

software is it then (Symantec?)

Attaching tif or mdi files gives a message: unknown attachment
Where can I change settings for the faxserver?

thanks for your help,
Frans

No. Outlook 2003 can send other attachment types just fine, so I suspect the
problem is with the print routine in Acrobat. BTW, you did not specify your
fax software. Rendering is performed by the software in which a document is
created, not Outlook and not fax.
--
Russ Valentine
[MVP-Outlook]

I am trying to get OL 2003 to send a fax with 2 pdf files attached.
It opens up Acrobat writer, and then stops (it doesn't close Acrobat

after
converting to fax format).

So when trying to send 2 pdf's in one fax OL hangs.
1 PDF works(!).

Does anyone know how to deal with this?