I would like to see numbers on the efficiency increase and time-saving
introduced by taking-out the "yank-to-the-right" part out of the
drag-and-drop operation!
Probably no efficiency and time-saving increase at all, but an increase
in discoverability of the feature. Yanking to the right and then using
drag & drop just isn't very intuitive and so most users probably never
were able to find that feature. So it was changed to the standard
Windows way of doing it. Even though ON is a note-taking program, it's
still a program and there are simply certain things users expect to work
a certain way, or they think it doesn't work at all.
Office 2007 is a lot about discoverability. A lot of what was changed
(mostly of course for the new ribbon apps) was based on usage data (SQM,
or in the 2003 UI it's called "Customer Experience Improvement Program",
that one feature that you probably always switched off. I always did).
So the argument that flip through was a great feature doesn't work for
Microsoft, if only maybe 1% of all ON users actually used it. If at the
same time only a few percent of all ON users used drag & drop in 2007,
but yet screamed for the feature to be implemented, then the picture for
the ON team is rather clear: A feature that is used by a small number of
people (aka as power users) is preventing the discoverability of a
feature that most users would use. Hence the change.
The drag & drop probably falls probably into the same category as
drawing tools in Word. People actually commented with Word 2007 that
they think it is fantastic Word now has drawing tools. As Word has had
drawing tools for several versions though, it was mainly the problem
that people couldn't find them and hence thought Word didn't have them.
As this probably sounds like I am apologizing for Microsoft (which I am
not, I am mainly explaining what I think the reasoning behind changing
this is), let me add: Office 2007 is not the Office for power users.
Power users get screwed everywhere in Office 2007, especially in the new
ribbon UI. If there is something that would only affect a tiny
percentage of the users (the power users), the feature probably was
removed or the UI to use the feature was made inefficient.
Since November, I have filed over 300 bugs and design change requests
for Office 2007, posted countless newsgroup posts in the private beta
newsgroups and sent lots of emails. A lot of my requests to make Office
2007 more efficient to use or better to use for power users ended up
being shot down. In the beginning, I was screaming over every item that
got shot down, then I went to just complaining and now I am pretty much
resigned to accepting Microsoft's decisions and not waste energy and
time on making a major fuss about every one of them. Flip through gone?
*shrugs, it's not the end of the world, if you think about what all has
been lost in 2007: user customization in ribbon apps, charting tools
that are horrible to use for power users, no floating & customizable
toolbars anymore, PPT advertising stupid WordArt stuff everywhere but
making it a pain in the butt to use plain text formatting (such as
bold), no object model for add-ins to query, change or do anything
dynamically really with the ribbon, etc. The list is rather long.
There hasn't been really anything to complain seriously about ON 2007.
As it didn't get the ribbon, it didn't get a lot of the issues
associated with the ribbon, and the bag of features added in 2007 are
just terrific. I never used flip-through, so I won't miss it, even
though in retrospect it sounds like an interesting feature. I can't
recall whether I ever figured out how to do drag & drop in 2003, but I
know for sure that I figured it out the first day I had 2007. So for me
I lost a feature I never used and another feature became
discoverable/easier to use for me. Overall, from my point of view, not a
bad deal.
Btw, MS won't make the data available. Similar requests were not even
acknowledged in the past 6 months. Nor doesn't it seem like they will
ever answer the question of how they compensated for all the users
(probably most of them power users) who switched off the "Customer
Experience Improvement Program" due to it being a phone-home feature.
Believe me, once we found out that this data had been the major driver
in developing 2007, everyone made sure to always have it enabled and
regretted switching it off for 2003.
Patrick Schmid