One account with multiple addresses

[jg70124]

Outlook 2002

I have two email addresses - a "personal" address provided by the ISP and a
"work" address which is is a recieve address only, there's no outgoing mail
server. So I have my work email forwarded to my personal ISP, and I have a
separate account set up on Outlook to deal with that mail.

I would like to be able to automatically reply to emails so that the replies
look like they're coming from the correct account. That is, if I receive an
email addressed to my work account, I would like the reply to look like it's
coming from the work account. Same for the personal account.

But because both Outlook accounts are actually tied to the same ISP account
(with different info in the "From" and "reply to"), Outlook won't let me
check & send both "accounts" at the same time. And so therefore, all my
mails - even replies - go out with the "from" address of the default
account, rather than from the account which recieved the email.

Can anyone suggest a work-around solution?

Thanks,
JG

 

[Steve Swift]

Can anyone suggest a work-around solution?

I'm working around a similar problem. It all depends on how your ISP is set
up to handle outgoing mail. You could point both mail accounts at your ISP
SMTP server, and TRY using different email addresses on them. This is not
likely to work, as this is the spammers idea of heaven, and ISP's are
closing these loopholes.

In my case, I can receive both accounts, but when I try to reply to mail
from my non-default account, it tries to use that accounts SMTP server, and
I get the "Cannot relay" message, which is perfectly reasonable. I'd like
some way to force all replies, even to mail via my second account, to go
OUT via my first account.

 

[Milly Staples [MVP - Outlook]]

Set your server to authenticate to the outgoing server using the incoming
credentials.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer:
Steve Swift <[email protected]> asked:
|| Can anyone suggest a work-around solution?
|
| I'm working around a similar problem. It all depends on how your ISP
| is set up to handle outgoing mail. You could point both mail
| accounts at your ISP SMTP server, and TRY using different email
| addresses on them. This is not likely to work, as this is the
| spammers idea of heaven, and ISP's are closing these loopholes.
|
| In my case, I can receive both accounts, but when I try to reply to
| mail from my non-default account, it tries to use that accounts SMTP
| server, and I get the "Cannot relay" message, which is perfectly
| reasonable. I'd like some way to force all replies, even to mail via
| my second account, to go OUT via my first account.

 

[Swifty]

Set your server to authenticate to the outgoing server using the

incoming credentials.

I'm sorry, but this is a little too cryptic for me. I cannot find where to
do it, for one thing. Once I've found where to do it, I can read up on the
help about what it might do for me.

 

[Brian Tillman]

I'm sorry, but this is a little too cryptic for me. I cannot find
where to do it, for one thing. Once I've found where to do it, I can
read up on the help about what it might do for me.

Tools>E-mail Accounts>View or change existing e-mail accounts>Next. Select
your account. Click Change>More Settings>Outgoing Server. Check the "My
outgoing server (SMTP) requires authentication". Click the "Use same
settings..." or "Log on using" radio button as appropriate.

 

[Swifty]

Tools>E-mail Accounts>View or change existing e-mail accounts>Next

Thank you for a good answer, but unfortunately it was to a question
different from the ond I had asked... It's my fault - I should have started
a new thread. However, now we're here...

Outlook sends replies using the same Email account that received the
incoming mail item. Is it possible to have two incoming accounts, but to
force all replies to go via one outgoing account? Is it possible to
achieve this while maintaining the outgoing SMTP server details on both
accounts?

This comes about because I have two ISP's. I can use either, but whichever
one I'm using, I can use only *their* outgoing (SMTP) server (they reject
outbound traffic from outside their own network)

So, I'm using ISPA and get an email from the POP server on ISPB. I reply,
and Outlook tries to send to ISPB's SMTP server. I get a rejection
("Cannot relay") from ISPB's SMTP Server.

 

[Brian Tillman]

Outlook sends replies using the same Email account that received the
incoming mail item. Is it possible to have two incoming accounts,
but to force all replies to go via one outgoing account? Is it
possible to achieve this while maintaining the outgoing SMTP server
details on both accounts?

This comes about because I have two ISP's. I can use either, but
whichever one I'm using, I can use only *their* outgoing (SMTP)
server (they reject outbound traffic from outside their own network)

However, if you authenticate to the outgoing server with the correct
credentials, they may not care what your outgoing address reads.

Try this: in the place I decsribed in my prior message, on ISP B's Outgoing
Server tab, put ISP B's username/password, but in the E-mail address box on
the account, put ISP A's address.

 

[Swifty]

Try this: in the place I decsribed in my prior message, on ISP B's

Outgoing Server tab, put ISP B's username/password, but in the E-mail
address box on the account, put ISP A's address.

I'll try this, but I'm fairly sure that both of my ISP's authenticate their
SMTP server solely by the user's IP address being within their domain. I
don't think they use outgoing server authentication. It's well worth a try
though, when I have my wits about me.