OneNote importing function not working

L

lep318

The option to print to OneNote 2007 disappeared from my printer options so I
can no longer import into OneNotes. How do I re-install or re-establish
OneNote as a printer option?
 
J

jw@school

Go to control panel in the start menu. Click on "Add or Remove Programs."
Could also be listed as "Uninstall a program" in Vista. A list of programs
will appear. Select your version of Office, then click Change program. In
the new window that appears, click Repair.
 
L

lep318

Thanks JW for the tip. Unfortunately, it didn't correct the problem. I went
through the process you described twice, rebooting after each attempt but it
was a no go. I do however appreciate you taking the time to try and help me.


Thanks.
 
S

smn

This appears to have happened to most people with OneNote. Microsoft released
a bunch of updates on Tuesday. 9/9 which I think caused it. I intentionally
did not install the OneNote security update for this reason, but this still
happened to me. Also, I know people with both XP and Vista that it happened
too, so I think it is a result of the Malicious Removal Tool which they push
to all Windows OSes. Must have seen the printer as a False Positive. If
anyone has support access to Microsoft, please see if you can get this
information to them.

Also, I would greatly appreciate a solution too!
 
L

lep318

Thanks for the insight as to what may have caused it. I was killing myself
wondering what the heck I did wrong. I'm on Vista and unfortunately, I don't
have access to MicroSoft support so I'll have to wait if someone can get the
answer.
 
I

Ilya Koulchin

lep318 said:
The option to print to OneNote 2007 disappeared from my printer options so I
can no longer import into OneNotes. How do I re-install or re-establish
OneNote as a printer option?

Could you tell me a bit more about your system configuration? Specifically:
Which OS are you using? Which service pack?
Are you logging on to your computer as a standard user or as an admin?
Is the computer part of a domain administered by an IT deparment, or is
it a home computer?
Do you have any other printers installed? If so, which one is the default?
Is there anything else unusual about your computer's configuration?
 
L

lep318

Okay I'm not the most techie person, but I think I have all of the answers
you asked for:

Vista Home Premium 6.0.6000
Service Pack 0
It's a home computer
I'm signed on as admin
Yes I have other printers, the default is HP Photosmart 6250 all-in-one
Microsoft Office Home and Student 2007 v.12.0.6215.1000
I believe it has standard configuration.

The only thing I'm not sure about is the Service Pack, but that's what it
said when I looked under system detail info.

I hope this is what you need and thanks again for the help!
 
J

J H Ritter

I posted a reply to a similar problem earlier today. The print driver
commonly disappears on me after installing updates. This is not a new
problem.
For me, the solution is to insert my OneNote installation disk and select
"Repair" when it boots up. It takes about five minutes to run, but the print
driver comes back.
I use the OneNote driver as my default, so I always have to reinstate that
preference as an additional step.
It's an annoying problem, but I still rely on OneNote.
 
R

Rainald Taesler

J said:
I posted a reply to a similar problem earlier today. The print
driver commonly disappears on me after installing updates. This is
not a new problem.

I for one can only repeat that this never ever happened on any of my
computers (2 desktops and a TabletPC running under Vista and an old
notebook running under XP).
This does not mean at all that I would deny that are these problems.
Obviously it's the most important bugs of all (the storage on remote
computers with SharePoint, WebDAV or just an Internet Server left
aside).
For me, the solution is to insert my OneNote installation disk and
select "Repair" when it boots up. It takes about five minutes to
run, but the print driver comes back.
I use the OneNote driver as my default, so I always have to
reinstate that preference as an additional step.

I never had the OneNote printer as the standard printer.
Could this make the difference?
It's an annoying problem, but I still rely on OneNote.

Did you see the recipe posted the other in another thread?
Pls see below

Rainald
(who hopes that the mystery of the disappearing printer might soon be
solved)
P.S. Mentioned thread:

<quote>
Von: "badukii" <[email protected]
Betreff: Re: Onenote 2007 printer not found
Datum: Donnerstag, 11. September 2008 16:00

It works. Thank you so much Kelvin.
I was frustrated all day yesterday, but now I'm very happy!!

Kelvin said:
Not entirely true. If it was on your machine and then disappeared, the
drivers are still there and you can just add the printer.

This has happened at the office on several computers. After
uninstalling and re-installing the entire office suite several
different times (which DOES NOT always work - by the way) I
figured out how to install the printer directly.

Add Printer - Local - Do not detect.

Use the following port: Send to Microsoft OneNote port.

Select a printer. I use Fujistsu Breeze 100. It shouldn't make a
difference which printer you use. That just happened to be the one I
chose the first time I did it and so I have used it ever since.

Printer Name: Print to OneNote, of course.

Do not share, do not print a test page.

Finish.

Get properties on the printer and under Advanced click the drop down
and select the Send to Microsoft OneNote driver.

Also Under Advanced select Print Processor and choose the
OneNotePrint2007 and leave as RAW.

Under Ports make sure it's set to the "Send to OneNote" port

Close all property windows and "voila!" you have a new Print to
OneNote Printer.

Kelvin Krastel

</unquote>
 
L

lep318

I followed the instructions below that Kelvin provided and unfortunately it
didn't work. The one thing I had to do differently was the type of printer I
selected. I didn't have the Fujistsu Breeze 100, so I selected another
Fujistsu model. I was able to add the printer, but when I sent it to print it
would just stay in limbo in the printer's queue.

If anyone has any other potential fixes, please advise.

In the meantime, I'm going to look for the disc and try and reinstall. I
bought the computer with Microsoft Office already installed, so I'm not sure
I have the disc.
 
R

Rainald Taesler

lep318 said:
Did you see the recipe posted in another thread?
Pls see below
[...]

I followed the instructions below that Kelvin provided and
unfortunately it didn't work. The one thing I had to do differently
was the type of printer I selected. I didn't have the Fujistsu
Breeze 100, so I selected another Fujistsu model. I was able to add
the printer, but when I sent it to print it would just stay in
limbo in the printer's queue.

Too bad :-( :-(

Pls excuse me. I was just trying to provide recipe which had helped
others.
I myself can not say how to make the washing white again from own
experience as my own laundry never has been turned to blue said:
If anyone has any other potential fixes, please advise.

Only too many others are looking for that :-( :-(
In the meantime, I'm going to look for the disc and try and
reinstall. I bought the computer with Microsoft Office already
installed, so I'm not sure I have the disc.

Please report back if you found a solution!

Rainald
 
S

SteveM

I ran into the same problem today. I have upgraded from OneNote 2003, and
that option still appears under "Select Printer". OneNote 2007 is gone. I'm
running XP Tablet PC Edition 2005, Service Pack 3, logged in as an
administrator, home computer. I have another printer (HP Deskjet 6122)
installed and set as the default. Nothing else special about my configuration.
 
R

RMC

Yeah same problem here...Microsoft needs to release a fix for this problem
pronto...OneNote is vital for many people and this is an important feature
 
M

mitchell

Yeah same problem here...Microsoft needs to release a fix for this problem
pronto...OneNote is vital for many people and this is an important feature







- Show quoted text -

Hey guys,

I have definitively identified one thing that will cause the OneNote
printer to disappear. Download and install KB950130 and you can watch
the printer disappear from the Printer and Faxes window. This applies
to XP SP2. I think that the installation of Office 2007 SP1 will also
cause the printer to disappear. (The above KB is probably part of
Office 2007 SP1) I haven't been able to verify this yet but several
of
our students have said that their OneNote printer disappeared after
installing SP1. As far as fixing it is concerned, we have been either
uninstalling and reinstalling OneNote 2007 or running a repair of
OneNote 2007 using a OneNote 2007 install CD. However, when you do
this, it screws up the installation to the point that the next time
you do Windows Update, Windows Update thinks that the above installs
have not been done, so it reinstalls the very updates that break the
OneNote printer. A catch 22 if I've ever seen one. We have decided
that the only way to safely get around this is to turn off automatic
updates altogether and manually install updates after carefully
selecting the above KB not to ever install. Any other fix would have
to come from Microsoft.- Hide quoted text -


Oh, I forgot to mention that when the culprit updates install, they
may or may not delete the OneNote Printer port. If the printer port
is
deleted, it is difficult to just insert a new OneNote printer because
then you have to create a new Send To Microsoft OneNote Port: (Notice
the : at the end. All Microsoft installed ports have a : at the end.
If you try to create a port with a : , you get a message that says, "
'Send To Microsoft OneNote Port:' is an invalid port name.) If you
leave off the :, the new printer may or may not work. Remember when
you are just installing a new OneNote printer, that the names of all
of the elements that are used to set up the printer must be named the
same as they are when Microsoft installs them. The printer port I've
already covered. The printer must be named Send To OneNote 2007. The
driver is named 'Send To Microsoft OneNote Driver. The Print
processor
must be OneNotePrint2007 and default data type is 'raw'. If all of
the
elements needed to set up the printer are available, then you can
create a generic printer and select all of the elements for the
OneNote printer. If all of the elements are not present, you will
probably have to repair or reinstall OneNote.

Finally, our students use Vista on their notebooks. They are having
the same problems and I have successfully corrected the problem by
using the above techniques. However, to maintain your OneNote printer,
you will have to turn off automatic updates (why would anyone want it
on in the first place). Do manual updates and don't let the KB listed
above be reintroduced into your system.
 
D

Dwight

Your instructions fixed my OneNote printer. However, due to user error
(lack or reading) I had to try it twice. The first time I stopped after I
installed the driver and my print job just hung. Then I reread your note and
walked through the advanced settings to change the actual driver, and of
course it worked fine.

Thanks!
 

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