Opening Outlook

[KB]

Can anyone help me? For some reason, I can no longer open
Outlook. The other members of my family (under different
profiles on the same computer) have no problem. The
Outlook box comes up when I try to open it, but it then
just sits on my screen and the application does not open.
I get no error message. I have tried re-installing Office
and have also tried the 'repair' option on the Office
setup disk.

Can anyone please suggest something I can do. I have no
problems with any other Office applications.

Many thanks.

 

[Roady [MVP]]

Locate outcmd.dat and rename it to outcmd.old. This will reset your Toolbar.
If it got damaged Outlook can't build the Tool Bar and will hang.

--
Roady [MVP] www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Setting Permissions on a Mailbox
-Create an Office XP CD slipstreamed with Service Pack 3

 

[Allenx]

I had a similar problem and it turned out to be corruption in the message
storage file.
To fix it, I had to rename the message file, start up Outlook in a "safe"
mode, the import the renamed file into a new message file.

This cleared my problem.

The Microsoft web support page covers this procedure.

 

[*Vanguard*]

KB said in news:[email protected]:

Can anyone help me? For some reason, I can no longer open
Outlook. The other members of my family (under different
profiles on the same computer) have no problem. The
Outlook box comes up when I try to open it, but it then
just sits on my screen and the application does not open.
I get no error message. I have tried re-installing Office
and have also tried the 'repair' option on the Office
setup disk.

Can anyone please suggest something I can do. I have no
problems with any other Office applications.

Many thanks.

Besides the aforementioned possibilities, the problem could also be a
corrupted mail profile. Create a new one (Mail applet in Control Panel) to
see if the problem goes away.