order of names in address book

[Bob Griendling]

After finding out that during a transfer of Outlook from one computer to the
other, I had to reconfigure the support to Corporate workgroup. But when I
did I found hat my address book was now in alphabetically order by FIRST
name. I want it by last name.

When I go to Address Book Tools/options I get a message that says address
book options could not be displayed. You need more memory or system
resources. Close some applications and try again. I did. I even restarted
the computer, but with only Outlook open I still get that message.

Any suggestions? thanks.

Bob

 

[Russ Valentine [MVP-Outlook]]

Remove/Readd the Outlook Address Book to restore the connection to your
Contacts Folder.
Then to set the sort order:
Tools menu > Services > Highlight the Outlook Address Book service > Click
Properties > Set sort order

 

[Bob Griendling]

I can't even open "services" now. It does nothing. This is the first this
has happened and might be the first time I tried it since I "reconfigured
mail support" for "Corporate Workgroup" from "Internet Mail Only."

I didn't try to remove and re-add my address book. It seemed to be working
fine except for the name ordering.

Bob

Remove/Readd the Outlook Address Book to restore the connection to your
Contacts Folder.
Then to set the sort order:
Tools menu > Services > Highlight the Outlook Address Book service > Click
Properties > Set sort order

--
Russ Valentine
[MVP-Outlook]

After finding out that during a transfer of Outlook from one computer to
the other, I had to reconfigure the support to Corporate workgroup. But
when I did I found hat my address book was now in alphabetically order by
FIRST name. I want it by last name.

When I go to Address Book Tools/options I get a message that says address
book options could not be displayed. You need more memory or system
resources. Close some applications and try again. I did. I even
restarted the computer, but with only Outlook open I still get that
message.

Any suggestions? thanks.

Bob

 

[Russ Valentine [MVP-Outlook]]

You have a corrupt profile.
Create a new one.
--
Russ Valentine
[MVP-Outlook]

I can't even open "services" now. It does nothing. This is the first this
has happened and might be the first time I tried it since I "reconfigured
mail support" for "Corporate Workgroup" from "Internet Mail Only."

I didn't try to remove and re-add my address book. It seemed to be
working fine except for the name ordering.

Bob

Remove/Readd the Outlook Address Book to restore the connection to your
Contacts Folder.
Then to set the sort order:
Tools menu > Services > Highlight the Outlook Address Book service >
Click Properties > Set sort order

--
Russ Valentine
[MVP-Outlook]

After finding out that during a transfer of Outlook from one computer to
the other, I had to reconfigure the support to Corporate workgroup. But
when I did I found hat my address book was now in alphabetically order
by FIRST name. I want it by last name.

When I go to Address Book Tools/options I get a message that says
address book options could not be displayed. You need more memory or
system resources. Close some applications and try again. I did. I even
restarted the computer, but with only Outlook open I still get that
message.

Any suggestions? thanks.

Bob

 

[Bob Griendling]

OK. This is over my head. I tried to create a new profile but it asked for
the name of my Microsoft exchange server. I couldn't give it one. I tried
typing my email address in and eventually I got a message that "Action could
not be completed. Server containing global address list is no longer
available. You can reconnect to a different server by restarting Outlook or
retry operation when the server is reachable."

The other day, I deleted something called IPLink+ and that may have caused
the problem. IPLink was something that was loaded on my old computer years
ago, and I apparently forgot why so I deleted it.

I still can't get to "Services." Do I need to restore the setting of my
Outlook fro the old computer on to this one?

As I said, I'm over my head here in that I don';t know what these things
(like MS Exchange) do.

You have a corrupt profile.
Create a new one.
--
Russ Valentine
[MVP-Outlook]

I can't even open "services" now. It does nothing. This is the first
this has happened and might be the first time I tried it since I
"reconfigured mail support" for "Corporate Workgroup" from "Internet Mail
Only."

I didn't try to remove and re-add my address book. It seemed to be
working fine except for the name ordering.

Bob

Remove/Readd the Outlook Address Book to restore the connection to your
Contacts Folder.
Then to set the sort order:
Tools menu > Services > Highlight the Outlook Address Book service >
Click Properties > Set sort order

--
Russ Valentine
[MVP-Outlook]
After finding out that during a transfer of Outlook from one computer
to the other, I had to reconfigure the support to Corporate workgroup.
But when I did I found hat my address book was now in alphabetically
order by FIRST name. I want it by last name.

When I go to Address Book Tools/options I get a message that says
address book options could not be displayed. You need more memory or
system resources. Close some applications and try again. I did. I
even restarted the computer, but with only Outlook open I still get
that message.

Any suggestions? thanks.

Bob

 

[Russ Valentine [MVP-Outlook]]

Provide your Outlook version and the type of email account you use.
--
Russ Valentine
[MVP-Outlook]

OK. This is over my head. I tried to create a new profile but it asked
for the name of my Microsoft exchange server. I couldn't give it one. I
tried typing my email address in and eventually I got a message that
"Action could not be completed. Server containing global address list is
no longer available. You can reconnect to a different server by restarting
Outlook or retry operation when the server is reachable."

The other day, I deleted something called IPLink+ and that may have caused
the problem. IPLink was something that was loaded on my old computer
years ago, and I apparently forgot why so I deleted it.

I still can't get to "Services." Do I need to restore the setting of my
Outlook fro the old computer on to this one?

As I said, I'm over my head here in that I don';t know what these things
(like MS Exchange) do.

You have a corrupt profile.
Create a new one.
--
Russ Valentine
[MVP-Outlook]

I can't even open "services" now. It does nothing. This is the first
this has happened and might be the first time I tried it since I
"reconfigured mail support" for "Corporate Workgroup" from "Internet Mail
Only."

I didn't try to remove and re-add my address book. It seemed to be
working fine except for the name ordering.

Bob


Remove/Readd the Outlook Address Book to restore the connection to your
Contacts Folder.
Then to set the sort order:
Tools menu > Services > Highlight the Outlook Address Book service >
Click Properties > Set sort order

--
Russ Valentine
[MVP-Outlook]
After finding out that during a transfer of Outlook from one computer
to the other, I had to reconfigure the support to Corporate workgroup.
But when I did I found hat my address book was now in alphabetically
order by FIRST name. I want it by last name.

When I go to Address Book Tools/options I get a message that says
address book options could not be displayed. You need more memory or
system resources. Close some applications and try again. I did. I
even restarted the computer, but with only Outlook open I still get
that message.

Any suggestions? thanks.

Bob

 

[Russ Valentine [MVP-Outlook]]

Also, list the steps that produced this problem in the first place.
--
Russ Valentine
[MVP-Outlook]

OK. This is over my head. I tried to create a new profile but it asked
for the name of my Microsoft exchange server. I couldn't give it one. I
tried typing my email address in and eventually I got a message that
"Action could not be completed. Server containing global address list is
no longer available. You can reconnect to a different server by restarting
Outlook or retry operation when the server is reachable."

The other day, I deleted something called IPLink+ and that may have caused
the problem. IPLink was something that was loaded on my old computer
years ago, and I apparently forgot why so I deleted it.

I still can't get to "Services." Do I need to restore the setting of my
Outlook fro the old computer on to this one?

As I said, I'm over my head here in that I don';t know what these things
(like MS Exchange) do.

You have a corrupt profile.
Create a new one.
--
Russ Valentine
[MVP-Outlook]

I can't even open "services" now. It does nothing. This is the first
this has happened and might be the first time I tried it since I
"reconfigured mail support" for "Corporate Workgroup" from "Internet Mail
Only."

I didn't try to remove and re-add my address book. It seemed to be
working fine except for the name ordering.

Bob


Remove/Readd the Outlook Address Book to restore the connection to your
Contacts Folder.
Then to set the sort order:
Tools menu > Services > Highlight the Outlook Address Book service >
Click Properties > Set sort order

--
Russ Valentine
[MVP-Outlook]
After finding out that during a transfer of Outlook from one computer
to the other, I had to reconfigure the support to Corporate workgroup.
But when I did I found hat my address book was now in alphabetically
order by FIRST name. I want it by last name.

When I go to Address Book Tools/options I get a message that says
address book options could not be displayed. You need more memory or
system resources. Close some applications and try again. I did. I
even restarted the computer, but with only Outlook open I still get
that message.

Any suggestions? thanks.

Bob

 

[Bob Griendling]

Outlook 2000 V. 9.0.0.6627

Type of email account? My email is delivered thru Network solutions mail
server and goes out thru Cox's smtp server.

What generated the problem was I tried to go to services and nothing
happened. I went to services because after I changed from Internet Only to
Corporate Workforce (as I was on my old computer) and put in the MS Office
disc to change it, I noticed I couldn't get to services any longer. But in
the interim I had deleted IPLink+ from some window within service I believe.
I thought it was a window that allowed me to change the options on what
server I use for different account but now I can't even find that on my old
computer.

Provide your Outlook version and the type of email account you use.
--
Russ Valentine
[MVP-Outlook]

OK. This is over my head. I tried to create a new profile but it asked
for the name of my Microsoft exchange server. I couldn't give it one. I
tried typing my email address in and eventually I got a message that
"Action could not be completed. Server containing global address list is
no longer available. You can reconnect to a different server by
restarting Outlook or retry operation when the server is reachable."

The other day, I deleted something called IPLink+ and that may have
caused the problem. IPLink was something that was loaded on my old
computer years ago, and I apparently forgot why so I deleted it.

I still can't get to "Services." Do I need to restore the setting of my
Outlook fro the old computer on to this one?

As I said, I'm over my head here in that I don';t know what these things
(like MS Exchange) do.

You have a corrupt profile.
Create a new one.
--
Russ Valentine
[MVP-Outlook]
I can't even open "services" now. It does nothing. This is the first
this has happened and might be the first time I tried it since I
"reconfigured mail support" for "Corporate Workgroup" from "Internet
Mail Only."

I didn't try to remove and re-add my address book. It seemed to be
working fine except for the name ordering.

Bob


Remove/Readd the Outlook Address Book to restore the connection to
your Contacts Folder.
Then to set the sort order:
Tools menu > Services > Highlight the Outlook Address Book service >
Click Properties > Set sort order

--
Russ Valentine
[MVP-Outlook]
After finding out that during a transfer of Outlook from one computer
to the other, I had to reconfigure the support to Corporate
workgroup. But when I did I found hat my address book was now in
alphabetically order by FIRST name. I want it by last name.

When I go to Address Book Tools/options I get a message that says
address book options could not be displayed. You need more memory or
system resources. Close some applications and try again. I did. I
even restarted the computer, but with only Outlook open I still get
that message.

Any suggestions? thanks.

Bob

 

[Russ Valentine [MVP-Outlook]]

But why can't you just create a new profile in Control Panel?
A new profile won't keep asking you for Exchange server.
--
Russ Valentine
[MVP-Outlook]

Outlook 2000 V. 9.0.0.6627

Type of email account? My email is delivered thru Network solutions mail
server and goes out thru Cox's smtp server.

What generated the problem was I tried to go to services and nothing
happened. I went to services because after I changed from Internet Only
to Corporate Workforce (as I was on my old computer) and put in the MS
Office disc to change it, I noticed I couldn't get to services any longer.
But in the interim I had deleted IPLink+ from some window within service I
believe. I thought it was a window that allowed me to change the options
on what server I use for different account but now I can't even find that
on my old computer.

Provide your Outlook version and the type of email account you use.
--
Russ Valentine
[MVP-Outlook]

OK. This is over my head. I tried to create a new profile but it asked
for the name of my Microsoft exchange server. I couldn't give it one.
I tried typing my email address in and eventually I got a message that
"Action could not be completed. Server containing global address list
is no longer available. You can reconnect to a different server by
restarting Outlook or retry operation when the server is reachable."

The other day, I deleted something called IPLink+ and that may have
caused the problem. IPLink was something that was loaded on my old
computer years ago, and I apparently forgot why so I deleted it.

I still can't get to "Services." Do I need to restore the setting of my
Outlook fro the old computer on to this one?

As I said, I'm over my head here in that I don';t know what these things
(like MS Exchange) do.

You have a corrupt profile.
Create a new one.
--
Russ Valentine
[MVP-Outlook]
I can't even open "services" now. It does nothing. This is the first
this has happened and might be the first time I tried it since I
"reconfigured mail support" for "Corporate Workgroup" from "Internet
Mail Only."

I didn't try to remove and re-add my address book. It seemed to be
working fine except for the name ordering.

Bob


Remove/Readd the Outlook Address Book to restore the connection to
your Contacts Folder.
Then to set the sort order:
Tools menu > Services > Highlight the Outlook Address Book service >
Click Properties > Set sort order

--
Russ Valentine
[MVP-Outlook]
After finding out that during a transfer of Outlook from one
computer to the other, I had to reconfigure the support to Corporate
workgroup. But when I did I found hat my address book was now in
alphabetically order by FIRST name. I want it by last name.

When I go to Address Book Tools/options I get a message that says
address book options could not be displayed. You need more memory or
system resources. Close some applications and try again. I did. I
even restarted the computer, but with only Outlook open I still get
that message.

Any suggestions? thanks.

Bob

 

[Bob Griendling]

You're right. But in another exchange with Brian Tillman under
"transferring settings" begun 1/31, I explained some differences I was
noticing between the way my new Outlook was acting and the old one. He i.d.
the problem: the Exchange server option allowed me to do things I couldn't
do in IMO - at least that's the way I interpreted his answer. Here's a list
of the issues I was having:

*On my old computer (Win98), when I opened the address book and searched for
my "Me," I found three entries, each with one of my three email addresses.
On my new computer I find only one entry that I need to go to
Tools/Actions/Send mail to and then pick one of my names. I'd prefer the old
way.

*On my old computer, I may have a contact entry that doesn't have an email
address. In such cases it does NOT show up in my address book. But on the
new computer it does.

*Under both Contacts and Address Book, the menu options are different, even
though it's the same program (though I may have updated the program my
downloading Office updates from MS.) Why is that?

*Under the win98, when I went to the address book and then tools/options,
an "Addressing" box came up that allowed me to choose from "Show this
address list first," "keep personal addresses in" and "When sending mail,
check names using these address lists in the following order". Contacts
were in all three. I can't even find that box on the new computer under XP.

It's the first two issues that bug me. I want to be able to keep all my
contacts on the same list but not have my email address book cluttered with
names with no email addresses.

And there are many people for whom I have several email addresses and I need
to choose based on where they are at the time. I'd rather have all three
show up as different lines in my add book.

But why can't you just create a new profile in Control Panel?
A new profile won't keep asking you for Exchange server.
--
Russ Valentine
[MVP-Outlook]

Outlook 2000 V. 9.0.0.6627

Type of email account? My email is delivered thru Network solutions mail
server and goes out thru Cox's smtp server.

What generated the problem was I tried to go to services and nothing
happened. I went to services because after I changed from Internet Only
to Corporate Workforce (as I was on my old computer) and put in the MS
Office disc to change it, I noticed I couldn't get to services any
longer. But in the interim I had deleted IPLink+ from some window within
service I believe. I thought it was a window that allowed me to change
the options on what server I use for different account but now I can't
even find that on my old computer.

Provide your Outlook version and the type of email account you use.
--
Russ Valentine
[MVP-Outlook]
OK. This is over my head. I tried to create a new profile but it
asked for the name of my Microsoft exchange server. I couldn't give it
one. I tried typing my email address in and eventually I got a message
that "Action could not be completed. Server containing global address
list is no longer available. You can reconnect to a different server by
restarting Outlook or retry operation when the server is reachable."

The other day, I deleted something called IPLink+ and that may have
caused the problem. IPLink was something that was loaded on my old
computer years ago, and I apparently forgot why so I deleted it.

I still can't get to "Services." Do I need to restore the setting of
my Outlook fro the old computer on to this one?

As I said, I'm over my head here in that I don';t know what these
things (like MS Exchange) do.

You have a corrupt profile.
Create a new one.
--
Russ Valentine
[MVP-Outlook]
I can't even open "services" now. It does nothing. This is the first
this has happened and might be the first time I tried it since I
"reconfigured mail support" for "Corporate Workgroup" from "Internet
Mail Only."

I didn't try to remove and re-add my address book. It seemed to be
working fine except for the name ordering.

Bob


Remove/Readd the Outlook Address Book to restore the connection to
your Contacts Folder.
Then to set the sort order:
Tools menu > Services > Highlight the Outlook Address Book service >
Click Properties > Set sort order

--
Russ Valentine
[MVP-Outlook]
After finding out that during a transfer of Outlook from one
computer to the other, I had to reconfigure the support to
Corporate workgroup. But when I did I found hat my address book was
now in alphabetically order by FIRST name. I want it by last name.

When I go to Address Book Tools/options I get a message that says
address book options could not be displayed. You need more memory
or system resources. Close some applications and try again. I did.
I even restarted the computer, but with only Outlook open I still
get that message.

Any suggestions? thanks.

Bob

 

[Russ Valentine [MVP-Outlook]]

You interpreted incorrectly.
Corporate/Workgroup mode in no way means you must use Exchange Server. Nor
can you, obviously, since you are not connected to one.
You use your same Internet Mail Account as you did in IMO. The mail
transport you need is Internet Mail, not Exchange Server.
--
Russ Valentine
[MVP-Outlook]

You're right. But in another exchange with Brian Tillman under
"transferring settings" begun 1/31, I explained some differences I was
noticing between the way my new Outlook was acting and the old one. He
i.d. the problem: the Exchange server option allowed me to do things I
couldn't do in IMO - at least that's the way I interpreted his answer.
Here's a list of the issues I was having:

*On my old computer (Win98), when I opened the address book and searched
for
my "Me," I found three entries, each with one of my three email addresses.
On my new computer I find only one entry that I need to go to
Tools/Actions/Send mail to and then pick one of my names. I'd prefer the
old way.

*On my old computer, I may have a contact entry that doesn't have an email
address. In such cases it does NOT show up in my address book. But on
the
new computer it does.

*Under both Contacts and Address Book, the menu options are different,
even
though it's the same program (though I may have updated the program my
downloading Office updates from MS.) Why is that?

*Under the win98, when I went to the address book and then tools/options,
an "Addressing" box came up that allowed me to choose from "Show this
address list first," "keep personal addresses in" and "When sending mail,
check names using these address lists in the following order". Contacts
were in all three. I can't even find that box on the new computer under
XP.

It's the first two issues that bug me. I want to be able to keep all my
contacts on the same list but not have my email address book cluttered
with names with no email addresses.

And there are many people for whom I have several email addresses and I
need to choose based on where they are at the time. I'd rather have all
three show up as different lines in my add book.

But why can't you just create a new profile in Control Panel?
A new profile won't keep asking you for Exchange server.
--
Russ Valentine
[MVP-Outlook]

Outlook 2000 V. 9.0.0.6627

Type of email account? My email is delivered thru Network solutions
mail server and goes out thru Cox's smtp server.

What generated the problem was I tried to go to services and nothing
happened. I went to services because after I changed from Internet Only
to Corporate Workforce (as I was on my old computer) and put in the MS
Office disc to change it, I noticed I couldn't get to services any
longer. But in the interim I had deleted IPLink+ from some window within
service I believe. I thought it was a window that allowed me to change
the options on what server I use for different account but now I can't
even find that on my old computer.


Provide your Outlook version and the type of email account you use.
--
Russ Valentine
[MVP-Outlook]
OK. This is over my head. I tried to create a new profile but it
asked for the name of my Microsoft exchange server. I couldn't give
it one. I tried typing my email address in and eventually I got a
message that "Action could not be completed. Server containing global
address list is no longer available. You can reconnect to a different
server by restarting Outlook or retry operation when the server is
reachable."

The other day, I deleted something called IPLink+ and that may have
caused the problem. IPLink was something that was loaded on my old
computer years ago, and I apparently forgot why so I deleted it.

I still can't get to "Services." Do I need to restore the setting of
my Outlook fro the old computer on to this one?

As I said, I'm over my head here in that I don';t know what these
things (like MS Exchange) do.

You have a corrupt profile.
Create a new one.
--
Russ Valentine
[MVP-Outlook]
I can't even open "services" now. It does nothing. This is the
first this has happened and might be the first time I tried it since
I "reconfigured mail support" for "Corporate Workgroup" from
"Internet Mail Only."

I didn't try to remove and re-add my address book. It seemed to be
working fine except for the name ordering.

Bob


Remove/Readd the Outlook Address Book to restore the connection to
your Contacts Folder.
Then to set the sort order:
Tools menu > Services > Highlight the Outlook Address Book service
Click Properties > Set sort order

--
Russ Valentine
[MVP-Outlook]
After finding out that during a transfer of Outlook from one
computer to the other, I had to reconfigure the support to
Corporate workgroup. But when I did I found hat my address book
was now in alphabetically order by FIRST name. I want it by last
name.

When I go to Address Book Tools/options I get a message that says
address book options could not be displayed. You need more memory
or system resources. Close some applications and try again. I
did. I even restarted the computer, but with only Outlook open I
still get that message.

Any suggestions? thanks.

Bob

 

[Brian Tillman]

You're right. But in another exchange with Brian Tillman under
"transferring settings" begun 1/31, I explained some differences I was
noticing between the way my new Outlook was acting and the old one. He
i.d. the problem: the Exchange server option allowed me to do
things I couldn't do in IMO - at least that's the way I interpreted
his answer. Here's a list of the issues I was having:

Sorry I wasn't more explicit. Corporate/Workgroup mode doesn't mean you
have to use Exchange. When you added your services to the profile, I just
assumed you would have specified the Internet Mail service as opposed to the
Exchange service, since it's an Internet (POP) account you want to use.

 

[Bob Griendling]

OK. I'll make the change, but can I keep all my contacts on the same list
but not have my email address book cluttered with names with no email
addresses? And can I list as individual entries the various email addresses
of a single person?

Bob

You interpreted incorrectly.
Corporate/Workgroup mode in no way means you must use Exchange Server. Nor
can you, obviously, since you are not connected to one.
You use your same Internet Mail Account as you did in IMO. The mail
transport you need is Internet Mail, not Exchange Server.
--
Russ Valentine
[MVP-Outlook]

You're right. But in another exchange with Brian Tillman under
"transferring settings" begun 1/31, I explained some differences I was
noticing between the way my new Outlook was acting and the old one. He
i.d. the problem: the Exchange server option allowed me to do things I
couldn't do in IMO - at least that's the way I interpreted his answer.
Here's a list of the issues I was having:

*On my old computer (Win98), when I opened the address book and searched
for
my "Me," I found three entries, each with one of my three email
addresses.
On my new computer I find only one entry that I need to go to
Tools/Actions/Send mail to and then pick one of my names. I'd prefer the
old way.

*On my old computer, I may have a contact entry that doesn't have an
email
address. In such cases it does NOT show up in my address book. But on
the
new computer it does.

*Under both Contacts and Address Book, the menu options are different,
even
though it's the same program (though I may have updated the program my
downloading Office updates from MS.) Why is that?

*Under the win98, when I went to the address book and then
tools/options,
an "Addressing" box came up that allowed me to choose from "Show this
address list first," "keep personal addresses in" and "When sending mail,
check names using these address lists in the following order". Contacts
were in all three. I can't even find that box on the new computer under
XP.

It's the first two issues that bug me. I want to be able to keep all my
contacts on the same list but not have my email address book cluttered
with names with no email addresses.

And there are many people for whom I have several email addresses and I
need to choose based on where they are at the time. I'd rather have all
three show up as different lines in my add book.

But why can't you just create a new profile in Control Panel?
A new profile won't keep asking you for Exchange server.
--
Russ Valentine
[MVP-Outlook]
Outlook 2000 V. 9.0.0.6627

Type of email account? My email is delivered thru Network solutions
mail server and goes out thru Cox's smtp server.

What generated the problem was I tried to go to services and nothing
happened. I went to services because after I changed from Internet
Only to Corporate Workforce (as I was on my old computer) and put in
the MS Office disc to change it, I noticed I couldn't get to services
any longer. But in the interim I had deleted IPLink+ from some window
within service I believe. I thought it was a window that allowed me to
change the options on what server I use for different account but now I
can't even find that on my old computer.


Provide your Outlook version and the type of email account you use.
--
Russ Valentine
[MVP-Outlook]
OK. This is over my head. I tried to create a new profile but it
asked for the name of my Microsoft exchange server. I couldn't give
it one. I tried typing my email address in and eventually I got a
message that "Action could not be completed. Server containing
global address list is no longer available. You can reconnect to a
different server by restarting Outlook or retry operation when the
server is reachable."

The other day, I deleted something called IPLink+ and that may have
caused the problem. IPLink was something that was loaded on my old
computer years ago, and I apparently forgot why so I deleted it.

I still can't get to "Services." Do I need to restore the setting of
my Outlook fro the old computer on to this one?

As I said, I'm over my head here in that I don';t know what these
things (like MS Exchange) do.

You have a corrupt profile.
Create a new one.
--
Russ Valentine
[MVP-Outlook]
I can't even open "services" now. It does nothing. This is the
first this has happened and might be the first time I tried it since
I "reconfigured mail support" for "Corporate Workgroup" from
"Internet Mail Only."

I didn't try to remove and re-add my address book. It seemed to be
working fine except for the name ordering.

Bob


Remove/Readd the Outlook Address Book to restore the connection to
your Contacts Folder.
Then to set the sort order:
Tools menu > Services > Highlight the Outlook Address Book service
Click Properties > Set sort order

--
Russ Valentine
[MVP-Outlook]
After finding out that during a transfer of Outlook from one
computer to the other, I had to reconfigure the support to
Corporate workgroup. But when I did I found hat my address book
was now in alphabetically order by FIRST name. I want it by last
name.

When I go to Address Book Tools/options I get a message that says
address book options could not be displayed. You need more memory
or system resources. Close some applications and try again. I
did. I even restarted the computer, but with only Outlook open I
still get that message.

Any suggestions? thanks.

Bob

 

[Bob Griendling]

When I try to change back to IMO, I get a warning message to synchronize my
folders first, though I don't know why. The instructions for
synchronization say to go Tool/Synchronize. But if they're talking about
the Inbox, there's no such option.

Bob

OK. I'll make the change, but can I keep all my contacts on the same list
but not have my email address book cluttered with names with no email
addresses? And can I list as individual entries the various email
addresses of a single person?

Bob

You interpreted incorrectly.
Corporate/Workgroup mode in no way means you must use Exchange Server.
Nor can you, obviously, since you are not connected to one.
You use your same Internet Mail Account as you did in IMO. The mail
transport you need is Internet Mail, not Exchange Server.
--
Russ Valentine
[MVP-Outlook]

You're right. But in another exchange with Brian Tillman under
"transferring settings" begun 1/31, I explained some differences I was
noticing between the way my new Outlook was acting and the old one. He
i.d. the problem: the Exchange server option allowed me to do things I
couldn't do in IMO - at least that's the way I interpreted his answer.
Here's a list of the issues I was having:

*On my old computer (Win98), when I opened the address book and searched
for
my "Me," I found three entries, each with one of my three email
addresses.
On my new computer I find only one entry that I need to go to
Tools/Actions/Send mail to and then pick one of my names. I'd prefer the
old way.

*On my old computer, I may have a contact entry that doesn't have an
email
address. In such cases it does NOT show up in my address book. But on
the
new computer it does.

*Under both Contacts and Address Book, the menu options are different,
even
though it's the same program (though I may have updated the program my
downloading Office updates from MS.) Why is that?

*Under the win98, when I went to the address book and then
tools/options,
an "Addressing" box came up that allowed me to choose from "Show this
address list first," "keep personal addresses in" and "When sending
mail,
check names using these address lists in the following order". Contacts
were in all three. I can't even find that box on the new computer under
XP.

It's the first two issues that bug me. I want to be able to keep all my
contacts on the same list but not have my email address book cluttered
with names with no email addresses.

And there are many people for whom I have several email addresses and I
need to choose based on where they are at the time. I'd rather have all
three show up as different lines in my add book.



But why can't you just create a new profile in Control Panel?
A new profile won't keep asking you for Exchange server.
--
Russ Valentine
[MVP-Outlook]
Outlook 2000 V. 9.0.0.6627

Type of email account? My email is delivered thru Network solutions
mail server and goes out thru Cox's smtp server.

What generated the problem was I tried to go to services and nothing
happened. I went to services because after I changed from Internet
Only to Corporate Workforce (as I was on my old computer) and put in
the MS Office disc to change it, I noticed I couldn't get to services
any longer. But in the interim I had deleted IPLink+ from some window
within service I believe. I thought it was a window that allowed me to
change the options on what server I use for different account but now
I can't even find that on my old computer.


Provide your Outlook version and the type of email account you use.
--
Russ Valentine
[MVP-Outlook]
OK. This is over my head. I tried to create a new profile but it
asked for the name of my Microsoft exchange server. I couldn't give
it one. I tried typing my email address in and eventually I got a
message that "Action could not be completed. Server containing
global address list is no longer available. You can reconnect to a
different server by restarting Outlook or retry operation when the
server is reachable."

The other day, I deleted something called IPLink+ and that may have
caused the problem. IPLink was something that was loaded on my old
computer years ago, and I apparently forgot why so I deleted it.

I still can't get to "Services." Do I need to restore the setting
of my Outlook fro the old computer on to this one?

As I said, I'm over my head here in that I don';t know what these
things (like MS Exchange) do.

You have a corrupt profile.
Create a new one.
--
Russ Valentine
[MVP-Outlook]
I can't even open "services" now. It does nothing. This is the
first this has happened and might be the first time I tried it
since I "reconfigured mail support" for "Corporate Workgroup" from
"Internet Mail Only."

I didn't try to remove and re-add my address book. It seemed to
be working fine except for the name ordering.

Bob


Remove/Readd the Outlook Address Book to restore the connection
to your Contacts Folder.
Then to set the sort order:
Tools menu > Services > Highlight the Outlook Address Book
service > Click Properties > Set sort order

--
Russ Valentine
[MVP-Outlook]
After finding out that during a transfer of Outlook from one
computer to the other, I had to reconfigure the support to
Corporate workgroup. But when I did I found hat my address book
was now in alphabetically order by FIRST name. I want it by
last name.

When I go to Address Book Tools/options I get a message that
says address book options could not be displayed. You need more
memory or system resources. Close some applications and try
again. I did. I even restarted the computer, but with only
Outlook open I still get that message.

Any suggestions? thanks.

Bob

 

[Russ Valentine [MVP-Outlook]]

Each electronic address will be listed separately in the Outlook Address
Book, including fax numbers and pagers.
--
Russ Valentine
[MVP-Outlook]

OK. I'll make the change, but can I keep all my contacts on the same list
but not have my email address book cluttered with names with no email
addresses? And can I list as individual entries the various email addresses
of a single person?

Bob

You interpreted incorrectly.
Corporate/Workgroup mode in no way means you must use Exchange Server. Nor
can you, obviously, since you are not connected to one.
You use your same Internet Mail Account as you did in IMO. The mail
transport you need is Internet Mail, not Exchange Server.
--
Russ Valentine
[MVP-Outlook]

You're right. But in another exchange with Brian Tillman under
"transferring settings" begun 1/31, I explained some differences I was
noticing between the way my new Outlook was acting and the old one. He
i.d. the problem: the Exchange server option allowed me to do things I
couldn't do in IMO - at least that's the way I interpreted his answer.
Here's a list of the issues I was having:

*On my old computer (Win98), when I opened the address book and searched
for
my "Me," I found three entries, each with one of my three email
addresses.
On my new computer I find only one entry that I need to go to
Tools/Actions/Send mail to and then pick one of my names. I'd prefer the
old way.

*On my old computer, I may have a contact entry that doesn't have an
email
address. In such cases it does NOT show up in my address book. But on
the
new computer it does.

*Under both Contacts and Address Book, the menu options are different,
even
though it's the same program (though I may have updated the program my
downloading Office updates from MS.) Why is that?

*Under the win98, when I went to the address book and then
tools/options,
an "Addressing" box came up that allowed me to choose from "Show this
address list first," "keep personal addresses in" and "When sending mail,
check names using these address lists in the following order". Contacts
were in all three. I can't even find that box on the new computer under
XP.

It's the first two issues that bug me. I want to be able to keep all my
contacts on the same list but not have my email address book cluttered
with names with no email addresses.

And there are many people for whom I have several email addresses and I
need to choose based on where they are at the time. I'd rather have all
three show up as different lines in my add book.



But why can't you just create a new profile in Control Panel?
A new profile won't keep asking you for Exchange server.
--
Russ Valentine
[MVP-Outlook]
Outlook 2000 V. 9.0.0.6627

Type of email account? My email is delivered thru Network solutions
mail server and goes out thru Cox's smtp server.

What generated the problem was I tried to go to services and nothing
happened. I went to services because after I changed from Internet
Only to Corporate Workforce (as I was on my old computer) and put in
the MS Office disc to change it, I noticed I couldn't get to services
any longer. But in the interim I had deleted IPLink+ from some window
within service I believe. I thought it was a window that allowed me to
change the options on what server I use for different account but now I
can't even find that on my old computer.


Provide your Outlook version and the type of email account you use.
--
Russ Valentine
[MVP-Outlook]
OK. This is over my head. I tried to create a new profile but it
asked for the name of my Microsoft exchange server. I couldn't give
it one. I tried typing my email address in and eventually I got a
message that "Action could not be completed. Server containing
global address list is no longer available. You can reconnect to a
different server by restarting Outlook or retry operation when the
server is reachable."

The other day, I deleted something called IPLink+ and that may have
caused the problem. IPLink was something that was loaded on my old
computer years ago, and I apparently forgot why so I deleted it.

I still can't get to "Services." Do I need to restore the setting of
my Outlook fro the old computer on to this one?

As I said, I'm over my head here in that I don';t know what these
things (like MS Exchange) do.

You have a corrupt profile.
Create a new one.
--
Russ Valentine
[MVP-Outlook]
I can't even open "services" now. It does nothing. This is the
first this has happened and might be the first time I tried it since
I "reconfigured mail support" for "Corporate Workgroup" from
"Internet Mail Only."

I didn't try to remove and re-add my address book. It seemed to be
working fine except for the name ordering.

Bob


Remove/Readd the Outlook Address Book to restore the connection to
your Contacts Folder.
Then to set the sort order:
Tools menu > Services > Highlight the Outlook Address Book service
Click Properties > Set sort order

--
Russ Valentine
[MVP-Outlook]
After finding out that during a transfer of Outlook from one
computer to the other, I had to reconfigure the support to
Corporate workgroup. But when I did I found hat my address book
was now in alphabetically order by FIRST name. I want it by last
name.

When I go to Address Book Tools/options I get a message that says
address book options could not be displayed. You need more memory
or system resources. Close some applications and try again. I
did. I even restarted the computer, but with only Outlook open I
still get that message.

Any suggestions? thanks.

Bob

 

[Russ Valentine [MVP-Outlook]]

You've lost me completely.
Why are you trying to change back to IMO? I thought the whole reason you
were doing this was so you could use the Outlook Address Book!
You still must not grasp the fact that you can use Corporate/Workgroup mode
to access Internet Mail.
--
Russ Valentine
[MVP-Outlook]

When I try to change back to IMO, I get a warning message to synchronize my
folders first, though I don't know why. The instructions for
synchronization say to go Tool/Synchronize. But if they're talking about
the Inbox, there's no such option.

Bob

OK. I'll make the change, but can I keep all my contacts on the same list
but not have my email address book cluttered with names with no email
addresses? And can I list as individual entries the various email
addresses of a single person?

Bob

You interpreted incorrectly.
Corporate/Workgroup mode in no way means you must use Exchange Server.
Nor can you, obviously, since you are not connected to one.
You use your same Internet Mail Account as you did in IMO. The mail
transport you need is Internet Mail, not Exchange Server.
--
Russ Valentine
[MVP-Outlook]
You're right. But in another exchange with Brian Tillman under
"transferring settings" begun 1/31, I explained some differences I was
noticing between the way my new Outlook was acting and the old one. He
i.d. the problem: the Exchange server option allowed me to do things I
couldn't do in IMO - at least that's the way I interpreted his answer.
Here's a list of the issues I was having:

*On my old computer (Win98), when I opened the address book and searched
for
my "Me," I found three entries, each with one of my three email
addresses.
On my new computer I find only one entry that I need to go to
Tools/Actions/Send mail to and then pick one of my names. I'd prefer the
old way.

*On my old computer, I may have a contact entry that doesn't have an
email
address. In such cases it does NOT show up in my address book. But on
the
new computer it does.

*Under both Contacts and Address Book, the menu options are different,
even
though it's the same program (though I may have updated the program my
downloading Office updates from MS.) Why is that?

*Under the win98, when I went to the address book and then
tools/options,
an "Addressing" box came up that allowed me to choose from "Show this
address list first," "keep personal addresses in" and "When sending
mail,
check names using these address lists in the following order". Contacts
were in all three. I can't even find that box on the new computer under
XP.

It's the first two issues that bug me. I want to be able to keep all my
contacts on the same list but not have my email address book cluttered
with names with no email addresses.

And there are many people for whom I have several email addresses and I
need to choose based on where they are at the time. I'd rather have all
three show up as different lines in my add book.



But why can't you just create a new profile in Control Panel?
A new profile won't keep asking you for Exchange server.
--
Russ Valentine
[MVP-Outlook]
Outlook 2000 V. 9.0.0.6627

Type of email account? My email is delivered thru Network solutions
mail server and goes out thru Cox's smtp server.

What generated the problem was I tried to go to services and nothing
happened. I went to services because after I changed from Internet
Only to Corporate Workforce (as I was on my old computer) and put in
the MS Office disc to change it, I noticed I couldn't get to services
any longer. But in the interim I had deleted IPLink+ from some window
within service I believe. I thought it was a window that allowed me to
change the options on what server I use for different account but now
I can't even find that on my old computer.


Provide your Outlook version and the type of email account you use.
--
Russ Valentine
[MVP-Outlook]
OK. This is over my head. I tried to create a new profile but it
asked for the name of my Microsoft exchange server. I couldn't give
it one. I tried typing my email address in and eventually I got a
message that "Action could not be completed. Server containing
global address list is no longer available. You can reconnect to a
different server by restarting Outlook or retry operation when the
server is reachable."

The other day, I deleted something called IPLink+ and that may have
caused the problem. IPLink was something that was loaded on my old
computer years ago, and I apparently forgot why so I deleted it.

I still can't get to "Services." Do I need to restore the setting
of my Outlook fro the old computer on to this one?

As I said, I'm over my head here in that I don';t know what these
things (like MS Exchange) do.

You have a corrupt profile.
Create a new one.
--
Russ Valentine
[MVP-Outlook]
I can't even open "services" now. It does nothing. This is the
first this has happened and might be the first time I tried it
since I "reconfigured mail support" for "Corporate Workgroup" from
"Internet Mail Only."

I didn't try to remove and re-add my address book. It seemed to
be working fine except for the name ordering.

Bob


Remove/Readd the Outlook Address Book to restore the connection
to your Contacts Folder.
Then to set the sort order:
Tools menu > Services > Highlight the Outlook Address Book
service > Click Properties > Set sort order

--
Russ Valentine
[MVP-Outlook]
After finding out that during a transfer of Outlook from one
computer to the other, I had to reconfigure the support to
Corporate workgroup. But when I did I found hat my address book
was now in alphabetically order by FIRST name. I want it by
last name.

When I go to Address Book Tools/options I get a message that
says address book options could not be displayed. You need more
memory or system resources. Close some applications and try
again. I did. I even restarted the computer, but with only
Outlook open I still get that message.

Any suggestions? thanks.

Bob

 

[Bob Griendling]

I changed to Corporate because that was the configuration of my old computer
and I like the properties in the Address Book. When I was told something
was corrupted, I tried to again set up a Corporate profile but was asked for
an MS Exchange server address, which I haven't the foggiest notion of what
it is or was. I'm now a sole PC on my own on a simple home router.

You've lost me completely.
Why are you trying to change back to IMO? I thought the whole reason you
were doing this was so you could use the Outlook Address Book!
You still must not grasp the fact that you can use Corporate/Workgroup
mode
to access Internet Mail.
--
Russ Valentine
[MVP-Outlook]

When I try to change back to IMO, I get a warning message to synchronize my
folders first, though I don't know why. The instructions for
synchronization say to go Tool/Synchronize. But if they're talking about
the Inbox, there's no such option.

Bob

OK. I'll make the change, but can I keep all my contacts on the same list
but not have my email address book cluttered with names with no email
addresses? And can I list as individual entries the various email
addresses of a single person?

Bob


You interpreted incorrectly.
Corporate/Workgroup mode in no way means you must use Exchange Server.
Nor can you, obviously, since you are not connected to one.
You use your same Internet Mail Account as you did in IMO. The mail
transport you need is Internet Mail, not Exchange Server.
--
Russ Valentine
[MVP-Outlook]
You're right. But in another exchange with Brian Tillman under
"transferring settings" begun 1/31, I explained some differences I
was
noticing between the way my new Outlook was acting and the old one. He
i.d. the problem: the Exchange server option allowed me to do things I
couldn't do in IMO - at least that's the way I interpreted his
answer.
Here's a list of the issues I was having:

*On my old computer (Win98), when I opened the address book and searched
for
my "Me," I found three entries, each with one of my three email
addresses.
On my new computer I find only one entry that I need to go to
Tools/Actions/Send mail to and then pick one of my names. I'd prefer the
old way.

*On my old computer, I may have a contact entry that doesn't have an
email
address. In such cases it does NOT show up in my address book. But on
the
new computer it does.

*Under both Contacts and Address Book, the menu options are
different,
even
though it's the same program (though I may have updated the program
my
downloading Office updates from MS.) Why is that?

*Under the win98, when I went to the address book and then
tools/options,
an "Addressing" box came up that allowed me to choose from "Show this
address list first," "keep personal addresses in" and "When sending
mail,
check names using these address lists in the following order". Contacts
were in all three. I can't even find that box on the new computer under
XP.

It's the first two issues that bug me. I want to be able to keep all my
contacts on the same list but not have my email address book
cluttered
with names with no email addresses.

And there are many people for whom I have several email addresses and I
need to choose based on where they are at the time. I'd rather have all
three show up as different lines in my add book.



But why can't you just create a new profile in Control Panel?
A new profile won't keep asking you for Exchange server.
--
Russ Valentine
[MVP-Outlook]
Outlook 2000 V. 9.0.0.6627

Type of email account? My email is delivered thru Network
solutions
mail server and goes out thru Cox's smtp server.

What generated the problem was I tried to go to services and
nothing
happened. I went to services because after I changed from Internet
Only to Corporate Workforce (as I was on my old computer) and put
in
the MS Office disc to change it, I noticed I couldn't get to services
any longer. But in the interim I had deleted IPLink+ from some window
within service I believe. I thought it was a window that allowed me to
change the options on what server I use for different account but now
I can't even find that on my old computer.


Provide your Outlook version and the type of email account you
use.
--
Russ Valentine
[MVP-Outlook]
OK. This is over my head. I tried to create a new profile but
it
asked for the name of my Microsoft exchange server. I couldn't give
it one. I tried typing my email address in and eventually I got a
message that "Action could not be completed. Server containing
global address list is no longer available. You can reconnect to
a
different server by restarting Outlook or retry operation when
the
server is reachable."

The other day, I deleted something called IPLink+ and that may have
caused the problem. IPLink was something that was loaded on my old
computer years ago, and I apparently forgot why so I deleted it.

I still can't get to "Services." Do I need to restore the
setting
of my Outlook fro the old computer on to this one?

As I said, I'm over my head here in that I don';t know what these
things (like MS Exchange) do.

message
You have a corrupt profile.
Create a new one.
--
Russ Valentine
[MVP-Outlook]
I can't even open "services" now. It does nothing. This is the
first this has happened and might be the first time I tried it
since I "reconfigured mail support" for "Corporate Workgroup" from
"Internet Mail Only."

I didn't try to remove and re-add my address book. It seemed
to
be working fine except for the name ordering.

Bob


Remove/Readd the Outlook Address Book to restore the
connection
to your Contacts Folder.
Then to set the sort order:
Tools menu > Services > Highlight the Outlook Address Book
service > Click Properties > Set sort order

--
Russ Valentine
[MVP-Outlook]
After finding out that during a transfer of Outlook from one
computer to the other, I had to reconfigure the support to
Corporate workgroup. But when I did I found hat my address book
was now in alphabetically order by FIRST name. I want it by
last name.

When I go to Address Book Tools/options I get a message that
says address book options could not be displayed. You need more
memory or system resources. Close some applications and try
again. I did. I even restarted the computer, but with only
Outlook open I still get that message.

Any suggestions? thanks.

Bob

 

[Bob Griendling]

Now you've lost me. Should I be in Corp. workgroup or IMO? I'm in corp.
workgroup but I can't get to Services? When I click on Tools/services,
nothing happens. My address book is sorted by first name and I can't change
it.

Each electronic address will be listed separately in the Outlook Address
Book, including fax numbers and pagers.
--
Russ Valentine
[MVP-Outlook]

OK. I'll make the change, but can I keep all my contacts on the same
list
but not have my email address book cluttered with names with no email
addresses? And can I list as individual entries the various email addresses
of a single person?

Bob

You interpreted incorrectly.
Corporate/Workgroup mode in no way means you must use Exchange Server. Nor
can you, obviously, since you are not connected to one.
You use your same Internet Mail Account as you did in IMO. The mail
transport you need is Internet Mail, not Exchange Server.
--
Russ Valentine
[MVP-Outlook]
You're right. But in another exchange with Brian Tillman under
"transferring settings" begun 1/31, I explained some differences I was
noticing between the way my new Outlook was acting and the old one.
He
i.d. the problem: the Exchange server option allowed me to do things
I
couldn't do in IMO - at least that's the way I interpreted his answer.
Here's a list of the issues I was having:

*On my old computer (Win98), when I opened the address book and searched
for
my "Me," I found three entries, each with one of my three email
addresses.
On my new computer I find only one entry that I need to go to
Tools/Actions/Send mail to and then pick one of my names. I'd prefer the
old way.

*On my old computer, I may have a contact entry that doesn't have an
email
address. In such cases it does NOT show up in my address book. But
on
the
new computer it does.

*Under both Contacts and Address Book, the menu options are different,
even
though it's the same program (though I may have updated the program my
downloading Office updates from MS.) Why is that?

*Under the win98, when I went to the address book and then
tools/options,
an "Addressing" box came up that allowed me to choose from "Show this
address list first," "keep personal addresses in" and "When sending mail,
check names using these address lists in the following order". Contacts
were in all three. I can't even find that box on the new computer under
XP.

It's the first two issues that bug me. I want to be able to keep all my
contacts on the same list but not have my email address book cluttered
with names with no email addresses.

And there are many people for whom I have several email addresses and
I
need to choose based on where they are at the time. I'd rather have all
three show up as different lines in my add book.



But why can't you just create a new profile in Control Panel?
A new profile won't keep asking you for Exchange server.
--
Russ Valentine
[MVP-Outlook]
Outlook 2000 V. 9.0.0.6627

Type of email account? My email is delivered thru Network solutions
mail server and goes out thru Cox's smtp server.

What generated the problem was I tried to go to services and nothing
happened. I went to services because after I changed from Internet
Only to Corporate Workforce (as I was on my old computer) and put in
the MS Office disc to change it, I noticed I couldn't get to
services
any longer. But in the interim I had deleted IPLink+ from some
window
within service I believe. I thought it was a window that allowed me to
change the options on what server I use for different account but
now I
can't even find that on my old computer.


Provide your Outlook version and the type of email account you use.
--
Russ Valentine
[MVP-Outlook]
OK. This is over my head. I tried to create a new profile but it
asked for the name of my Microsoft exchange server. I couldn't give
it one. I tried typing my email address in and eventually I got a
message that "Action could not be completed. Server containing
global address list is no longer available. You can reconnect to a
different server by restarting Outlook or retry operation when the
server is reachable."

The other day, I deleted something called IPLink+ and that may
have
caused the problem. IPLink was something that was loaded on my
old
computer years ago, and I apparently forgot why so I deleted it.

I still can't get to "Services." Do I need to restore the setting of
my Outlook fro the old computer on to this one?

As I said, I'm over my head here in that I don';t know what these
things (like MS Exchange) do.

You have a corrupt profile.
Create a new one.
--
Russ Valentine
[MVP-Outlook]
I can't even open "services" now. It does nothing. This is the
first this has happened and might be the first time I tried it since
I "reconfigured mail support" for "Corporate Workgroup" from
"Internet Mail Only."

I didn't try to remove and re-add my address book. It seemed to be
working fine except for the name ordering.

Bob


Remove/Readd the Outlook Address Book to restore the connection to
your Contacts Folder.
Then to set the sort order:
Tools menu > Services > Highlight the Outlook Address Book service
Click Properties > Set sort order

--
Russ Valentine
[MVP-Outlook]
After finding out that during a transfer of Outlook from one
computer to the other, I had to reconfigure the support to
Corporate workgroup. But when I did I found hat my address
book
was now in alphabetically order by FIRST name. I want it by last
name.

When I go to Address Book Tools/options I get a message that says
address book options could not be displayed. You need more memory
or system resources. Close some applications and try again. I
did. I even restarted the computer, but with only Outlook open I
still get that message.

Any suggestions? thanks.

Bob

 

[Brian Tillman]

I changed to Corporate because that was the configuration of my old
computer and I like the properties in the Address Book. When I was
told something was corrupted, I tried to again set up a Corporate
profile but was asked for an MS Exchange server address, which I
haven't the foggiest notion of what it is or was. I'm now a sole PC
on my own on a simple home router.

With Outlook 2000 configured in Corporate/Workgroup mode, open Control
Panel>Mail>Show Profiles>Add. Name your profile. Click Services>Add and
choose the Internet Mail service. Define your account. Then add the
Outlook Address Book service and the Personal Folders File service.

 

[Bob Griendling]

After about 90 minutes, I muddled through. I have the address book by last
names. But I still can't get to my tools/services within Outlook. I have
always been able to go there to see my email accounts Nothing happens when
I click on it. I have to go through Control panel/mail, etc.

Two other problems remain (actually one reappeared). One, I have about five
or six blank names in my address book at the very top of it. When I click
on it I get a message that "The property dialog box could not be displayed.
An invalid ENTRYID was passed in." I've never been able to get rid of
these. They are not new with this computer and set-up.

Two, still when I go to my Address Book and click Tools/options" I get a
message that says "Dialog book options could not be displayed. You need
more memory or system resources. Close some windows and try again." Even
if I shut down, reboot and then open only Outlook I get that message. This
is a new Dell with 528MB of RAM and a 2.4 processor. I've got to have
enough resources.

So I still have three problems:
1. Can't get to my services within Outlook
2. Have these blank entries in my address book
3. Can' get to toll/options in Address Book.

Suggestions?