Try right clicking on the message in question, then use the Junk Mail
button. Under the Junk Mail Options, add the sender to the trusted senders
to remove them from the Junk Filtering. Then you can apply your rule.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After searching google.groups.com and finding no answer, Aardvark asked:
| Nope, I highlighted the message, went to organize and selected create
| a rule to move messages from xyz to inbox.
|
| Danny
|
| "Milly Staples [MVP - Outlook]"
| || Did you first right click on the mail in the junk mail folder and
|| under Junk Mail, mark it as not junk?
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Aardvark
|| asked:
||
||| Dear all,
|||
||| I have an email that entered the junk mail folder by mistake....I
||| clicked on organise and set up this rule:- After messsage arrives
||| from xyz please move to inbox folder.
|||
||| So far so good...yet the mail is still delivered to the Junk mail.
||| Why?
|||
||| Thanks,
|||
||| Danny
