Outlook 2000 backup problems

[Bev]

I am having trouble with the backup add on for Outlook
2000. I downloaded the backup utility and installed it
and it appears ok. I can open the backup tool but when I
click on options it does not come up with any folders to
backup and also does not allow me to browse for a
location to store the file. The "save backup" option is
inaccessable too. Can anyone offer any advice. Thankyou

 

[DL]

When you click Options, the following window should have under the heading
Backup,
'Personal Folders' with a tick box next to it.
Once ticked the other options become available.

 

[Guest]

That box is "dull" and will not let me enter anything
into it. I set it up on my home cmputer with Outlook
2003 with no problems.

 

[DL]

This is sys at work? it is using a pst file for data?
As apposed to ost file
http://office.microsoft.com/assistance/preview.aspx?AssetID=HA010875321033
http://www.microsoft.com/downloads/...3a-b7d0-4b16-b8af-5a6322f4fd01&DisplayLang=en

 

[Guest]

Yes it is using a .pst file.

-----Original Message-----
This is sys at work? it is using a pst file for data?
As apposed to ost file
http://office.microsoft.com/assistance/preview.aspx? AssetID=HA010875321033
FamilyID=8b081f3a-b7d0-4b16-b8af-
5a6322f4fd01&DisplayLang=en




.

 

[DL]

I can think of no reason why the tick box is unavailable.
My only suggestions would be;
1) In OL uninstall the backup addin, close OL then add it back.
2) if that fails uninstall, add/remove, then reinstall
I've used this addin on many OL2K installs without a problem.
I dont know whether installing this, when logged on as Administrator would
make any difference.