K
Kelly
Basic Info:
Client calls when they need help or when they try
something that doesn't work. This time they decided not
to use the mailbox migration utility and use a pst file
export/import to move final user off old exchange server.
......
Client has 2 Exchange servers at this location....one is
being phased out with one remaining user on old Exchange
5.5 server. Instead of migrating the mailbox of
remaining user the user backed up their mailbox to a pst
file. The user then configured the properties for the
exchange server to point to the new server and connected
to the new server with messages about being out of sync.
User then imported old mailbox into new mailbox.
Problems:
A)Lost their rules for what to do with new emails
received.
B)Contact List folder appears to have all contact
information but when they send a message it does not show
any contact information. The contact list is selected to
be shown 1st when creating new emails.
Any ideas on why the contact information is there in
outlook but can't be seen to select for new messages.
I pulled article 196206 for importing existing rules into
the rules wizard to fix the rules problem.
Client calls when they need help or when they try
something that doesn't work. This time they decided not
to use the mailbox migration utility and use a pst file
export/import to move final user off old exchange server.
......
Client has 2 Exchange servers at this location....one is
being phased out with one remaining user on old Exchange
5.5 server. Instead of migrating the mailbox of
remaining user the user backed up their mailbox to a pst
file. The user then configured the properties for the
exchange server to point to the new server and connected
to the new server with messages about being out of sync.
User then imported old mailbox into new mailbox.
Problems:
A)Lost their rules for what to do with new emails
received.
B)Contact List folder appears to have all contact
information but when they send a message it does not show
any contact information. The contact list is selected to
be shown 1st when creating new emails.
Any ideas on why the contact information is there in
outlook but can't be seen to select for new messages.
I pulled article 196206 for importing existing rules into
the rules wizard to fix the rules problem.