Outlook 2000 Does Not Send/Receive Automatically

[Limpio]

I have one user running Outlook 2000 SP3 on Windows XP PRO SP2, who has
trouble with send receive. We are using Exchange 2000 and her outlook does
not seem to check for new mail automatically. The only time she can tell if
she has new mail is to refresh her inbox(re-sort her emails, click on another
folder and then back to her inbox, click send recieve). This results in her
repeatedly refreshing her mailbox so she can see if she has new mail instead
of her consentrating on other matters. I've never seen this problem before
and everyone else's emails automatically refresh when new mail is received.
Any Ideas? Thanks for the help.

 

[Milly Staples [MVP - Outlook]]

Does this article help?

You cannot receive a new e-mail notifications in Outlook 2000 when you use
the Network Address Translation
http://support.microsoft.com/default.aspx?scid=kb;en-us;304849

Or This one?

OL2000: You Cannot Receive New E-mail Notifications
http://support.microsoft.com/default.aspx?scid=kb;en-us;311506


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Limpio asked:

| I have one user running Outlook 2000 SP3 on Windows XP PRO SP2, who
| has trouble with send receive. We are using Exchange 2000 and her
| outlook does not seem to check for new mail automatically. The only
| time she can tell if she has new mail is to refresh her inbox(re-sort
| her emails, click on another folder and then back to her inbox, click
| send recieve). This results in her repeatedly refreshing her mailbox
| so she can see if she has new mail instead of her consentrating on
| other matters. I've never seen this problem before and everyone
| else's emails automatically refresh when new mail is received. Any
| Ideas? Thanks for the help.