Outlook 2000 hangs after uninstalling Outlook 2003

J

Jeff

Hi everyone,

On a number of our computers, our firm has had Office 2003 installed, but
because of compatibility issues with other applications, some users had to be
rolled back to using Office 2000.

Because Outlook 2003 uses the "Cached Exchange Mode", when these users then
use Outlook 2000, by default, everything is stored in the exchange databases.
When these users attempt to close Outlook, the application hangs in the
closing state leaving the message on the screen saying that outlook is
closing. Users then have to press CTRL+ALT+DEL and End Task the program to
close it.

Has anyone else seen this issue before? If so, does anyone know how to
correct it?
 

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