Outlook 2000 w/XP OS won't send email

[Tammi]

I have suddenly lost the ability to send email since the
end of last week. I am receiving emails just fine, but
cannot send email. I am getting a timeout error from the
SMTP server with error #0x800ccc19. I have removed
ZoneAlarm, SpyBot and disabled email incoming and
outgoing scanning on Norton AntiVirus. Nothing has
helped. Does anyone have an answer? I have found a few
postings since Feb 12 where others are having the same
problem and no one has responded to them. Thanks to all.

 

[Guest]

sounds identical to my problem. I'm at my wits end. If
you find the answer to this problem please contact me at
(e-mail address removed)

I'll do the same for you.

Chris

 

[Ozzie04]

Hi Tammi,
Usually it is something on the computer. I see that you have norton
(disable the scanning is not good enough unfortunately). Use the system
configuration utility, I sure it will find the program that is blocking you
from sending.

http://support.microsoft.com/default.aspx?scid=kb;en-us;813518 this article
says just to disable the scanning but I think if you load the computer
without running it, you will see it will work fine.

 

[Jay]

I have the same problem as mentioned by Tammi on 2/15/04. See my message regarding this earlier today 2/16/04. Sorry no solutions just yet.

 

[DEK]

Same problem here, and to say I am at wit's end is an understatement. However I am using W98.2 Does anyone know why this is happening
Any help is greatly appreciated...

 

[KMJ]

If your e-mail account is with another provider than your ISP that migh
be the problem.Some ISP's block port 25 to prevent you from accessin
"outside" SMTP servers

 

[KMJ]

You can check to see if it is a port 25 issue:
-open command prompt
-type telnet " your isp " 25
(in my case that would be "telnet mail.uni2.dk 25" )
if you get a message saying 220 blah blah blah your port is open.
if you get connection refused or a timeout error you may need to
contact your ISP.
Lets here the result.

 

[KMJ]

I forgot - here are some other things you might try:

-Use some kind of speed tool (or if you are familiar with the registr
edit directly) and reduce MTU to 1400.If that works try increasing i
increments of 10.
-delete the tcp/Ip protocol for your nic or dial-up connection, reboot
and re-install
-backup your e-mail,delete accounts,reboot, recreate accounts