Outlook 2002- cannot delete email which locks up Outlook

[MikeT]

All the following should be prefixed with "Foolishly"
I installed outlook 2002 on my new Vista laptop.
All worked fine until a large email arrived. On trying to open it, Outlook
locked up. I was able to do a Detect and repair, but that did not solve the
problem. I have checked with the originator and this does not appear to have
happened to anyone else. AVG has not reported anything. Initially Outlook
opened in Today and I could access anything except the dreaded email. In an
attempt to clear everything else out and delete the file, I moved the more
recent emails.
I now have the situation that this email is the top of the inbox and Outlook
opens in the Inbox not in Today, so I can do nothing with it as it
immediately locks even without touching the email in question.

It goes without saying that my last backup was three months ago as I have
been abroad.

Oh dear!

 

[Mary]

Try selecting File, Work Offline and delete the bad file. Not sure if this
will work for an Inbox file, but worth a try. BTW, as you have discovered, OL
2002 is not compatible with Vista. Uninstalling it would also work and your
Outlook pst files will still be available when you upgrade to OL 2003 or 2007.

 

[MikeT]

Mary

Thank you.

when I woke up this morning the problem had resolved itself- the email was
accessible. Don't ask me why!
I had already tried your suggestions so maybe they worked best second time
round!