outlook 2002 contacts & address book have different entries why?

R

Russ Valentine [MVP-Outlook]

You tell us because it's not possible. This is most likely end user error.
The Outlook Address Book contains no data. It only displays what resides in
Contact Folders.
I must assume you have more than one Contacts Folder and are displaying a
different one in the address book view than the one you are seeing in the
Contacts view.
Provide the details of your Folder hierarchy and how you configured the
Outlook Address Book.
 
B

Ben Foster

"Provide the details of your Folder hierarchy and how you configured the
Outlook Address Book."
I don't know how to answer that. How do i determine "Folder hierarchy"
Address book shows names from contacts. if i delete a name from the address
book it also is removed from contacts. How do i delete every thing from
address book and use only contacts for names and addresses?


Russ Valentine said:
You tell us because it's not possible. This is most likely end user error.
The Outlook Address Book contains no data. It only displays what resides in
Contact Folders.
I must assume you have more than one Contacts Folder and are displaying a
different one in the address book view than the one you are seeing in the
Contacts view.
Provide the details of your Folder hierarchy and how you configured the
Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Ben Foster said:
outlook 2002 contacts & address book have different entries why?
 
S

Sue Mosher [MVP-Outlook]

The Outlook Address Book is just a viewer for the electronic addresses in your contacts folders. If you are seeing different entries in the address book, compared with what you have in contacts, please explain in detail what differences you are seeing.

BTW, "folder hierarchy" refers to the tree of folders, as listed in the Folder List navigation pane in Outlook.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers


Ben Foster said:
"Provide the details of your Folder hierarchy and how you configured the
Outlook Address Book."
I don't know how to answer that. How do i determine "Folder hierarchy"
Address book shows names from contacts. if i delete a name from the address
book it also is removed from contacts. How do i delete every thing from
address book and use only contacts for names and addresses?


Russ Valentine said:
You tell us because it's not possible. This is most likely end user error.
The Outlook Address Book contains no data. It only displays what resides in
Contact Folders.
I must assume you have more than one Contacts Folder and are displaying a
different one in the address book view than the one you are seeing in the
Contacts view.
Provide the details of your Folder hierarchy and how you configured the
Outlook Address Book.
--
Russ Valentine
[MVP-Outlook]
Ben Foster said:
outlook 2002 contacts & address book have different entries why?
 
B

Ben Foster

I just realized the entries in address book all have email addresses. the
entries in contacts folder don't all have email addresses. Why wont the
address book show them?
 
B

Ben Foster

I just realized the entries in address book all have email addresses. the
entries in contacts folder don't all have email addresses. Why wont the
address book show them?
 
R

Russ Valentine [MVP-Outlook]

Why would it?
That's by design. You aren't sending email messages to Contacts with no
email addresses are you?
 
B

Ben Foster

Thank You

Russ Valentine said:
Why would it?
That's by design. You aren't sending email messages to Contacts with no
email addresses are you?
--
Russ Valentine
[MVP-Outlook]
Ben Foster said:
I just realized the entries in address book all have email addresses. the
entries in contacts folder don't all have email addresses. Why wont the
address book show them?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top