T
Tom Saul
Evenin' all,
I've got a bit of an interesting problem - well, not exactly 'me', more one
of my customers, but I have to fix it. A brief rundown of the computer
first: Laptop with NT4.0 (sp6a), 128MB (yes I know!) RAM. Oodles of free
HDD space (and virtual memory).
The problem: Start a new mail message and go to insert an attachment. If I
insert something from wherever it selects first, no problem. But if I try
to go to a different folder either by the drop-down list or clicking 'up one
folder', Outlook hangs for between 30 seconds and 10 minutes.
I've checked task manager and cpu utilisation is <8%, nothing is hoovering
up memory and no other apps running. So far, I've tried creating a new
profile (just in case), running detect and repair and also reinstalling. I
did find that the CDROM drive was taking forever to spin up, but I've
removed it and the problem still occurs.
I've gone through google, the MS KB and TechNet, but I can't find any
similar problems - Maybe I'm just not asking the right questions, so, any
other ideas?
Thanks,
Tom.
I've got a bit of an interesting problem - well, not exactly 'me', more one
of my customers, but I have to fix it. A brief rundown of the computer
first: Laptop with NT4.0 (sp6a), 128MB (yes I know!) RAM. Oodles of free
HDD space (and virtual memory).
The problem: Start a new mail message and go to insert an attachment. If I
insert something from wherever it selects first, no problem. But if I try
to go to a different folder either by the drop-down list or clicking 'up one
folder', Outlook hangs for between 30 seconds and 10 minutes.
I've checked task manager and cpu utilisation is <8%, nothing is hoovering
up memory and no other apps running. So far, I've tried creating a new
profile (just in case), running detect and repair and also reinstalling. I
did find that the CDROM drive was taking forever to spin up, but I've
removed it and the problem still occurs.
I've gone through google, the MS KB and TechNet, but I can't find any
similar problems - Maybe I'm just not asking the right questions, so, any
other ideas?
Thanks,
Tom.