Outlook 2003 cache mode not sending emails

[Monkey]

Does anybody know how to resolve this issue, the emaisl just sit in the
outbox, everything is set correctly, connected, hit send/receive it processes
but nothing is sent from the outbox.

 

[Brian Tillman [MVP - Outlook]]

Does anybody know how to resolve this issue, the emaisl just sit in the
outbox, everything is set correctly, connected, hit send/receive it
processes
but nothing is sent from the outbox.

Does the behavior change if you disable Cached Exchange mode?

 

[Monkey]

We have to run cache mode as it the users are at remote sites.

 

[Brian Tillman [MVP - Outlook]]

We have to run cache mode as it the users are at remote sites.

Being at a remote site doesn't necessarily require cached exchange mode.

 

[Monkey]

well, it is running in cache mode, any ideas to why it occurs?

 

[Brian Tillman [MVP - Outlook]]

well, it is running in cache mode, any ideas to why it occurs?

And you have yet to say if the behavior changes with Cached Exchange mode
disabled.

 

[Ruben Garcia]

Hi Brian.

I have the same Issue. I have tested disabling the Cache Mode and yes, It
works. The problem is those users are at remote sites (International Sites)
and their MailBox are too big to work in an acceptable way without cache mode.

What can we do to solve this situation?

Thanks.

 

[Brian Tillman [MVP - Outlook]]

I have the same Issue. I have tested disabling the Cache Mode and yes, It
works. The problem is those users are at remote sites (International
Sites)
and their MailBox are too big to work in an acceptable way without cache
mode.

What can we do to solve this situation?

The first thing I'd try is to delete the OST while Cached Exchange mode is
disabled, then turn on Cached Exchange mode and allow the OST to rebuild.