Outlook 2003 Contacts problem- sub-form not opening for phone numb

[mking007]

Hello
I'm running Outlook 2003 with SP3 on XP and I've had this problem for some
time. I don't remember how/when it started.

Outlook works fine in general. However when I go into the contact form - to
edit an existing contact or to create a new one - I am unable to open the
sub-forms for phone numbers. So if I click on <business...>, <home...>,
<business fax....> etc the sub-form doesn't open. I can enter the number into
the top level ok but this causes me problems with international dialling
sometimes when I sync between devices.

Can anyone suggest why these forms aren't opening for me? I get no error
messages....

Thanks

 

[Diane Poremsky [MVP]]

that usually happens when the telephony service is disabled.

--
Diane Poremsky [MVP - Outlook]



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[mking007]

Thanks very much Diane. That's fixed it

Michael

that usually happens when the telephony service is disabled.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hello
I'm running Outlook 2003 with SP3 on XP and I've had this problem for some
time. I don't remember how/when it started.

Outlook works fine in general. However when I go into the contact form -
to
edit an existing contact or to create a new one - I am unable to open the
sub-forms for phone numbers. So if I click on <business...>, <home...>,
<business fax....> etc the sub-form doesn't open. I can enter the number
into
the top level ok but this causes me problems with international dialling
sometimes when I sync between devices.

Can anyone suggest why these forms aren't opening for me? I get no error
messages....

Thanks