Outlook 2003 crashing from Onenote 2007 error message

  • Thread starter GobinderConvert?
  • Start date
G

GobinderConvert?

I have been getting a lot of crashes in Outlook 2003, I suspected it was
primarily due to Onenote 2007, either from links between appointments, or
from activity related to Outlook reminders. (I get reminders upon launching
Onenote).

Today I got the message:

"Outlook experienced a serious error the last time the add-in 'onenote notes
about outlook items' was opened. Would you like to disable this add-in?..."

Anyone else experiencing this message?
 
R

Rainald Taesler

Patrick said:
Why don't you want to get Outlook 2007?

There may be serious reasons.
Would I have known what I know *now*, most probably I would have left
out Outlook and waited for the final.

My main mail-program still is Outlook Express (OE) and do not want to
change that and continue using Outlook only for Contacts and Calendar.
But I'm having a most serious problem now:
For a very long time I have been using the Outlook Contacts for the
mail-addresses in OE. Worked really fine.
But now (after making the move to OL 2007 on my desktop) without any
change in OE and the Registry settings for the usage of Outlook
instead of the Windows Addressbook (WAB) it just does not work
anymore.

The file-format of the PSTs seems to be unchanged (the PST used with
OL 2007 works fine with OL 2003 on my tablet, it synchs fine with my
iPAQ) but obvious something else has been changed so that the
communications between OL and OE does not work anymore.
A most serious problem for me ...

Rainald
 
P

Patrick Schmid [MVP]

There may be serious reasons.
Yes, but most of the time those reasons can be resolved. There are only
very few reasons why someone would not want to go to Outlook 2007, and
those are all by design. Hence they won't change in RTM.
Would I have known what I know *now*, most probably I would have left
out Outlook and waited for the final.

My main mail-program still is Outlook Express (OE) and do not want to
change that and continue using Outlook only for Contacts and Calendar.
But I'm having a most serious problem now:
For a very long time I have been using the Outlook Contacts for the
mail-addresses in OE. Worked really fine.
But now (after making the move to OL 2007 on my desktop) without any
change in OE and the Registry settings for the usage of Outlook
instead of the Windows Addressbook (WAB) it just does not work
anymore.
Tools, Account Settings, Address Books. Is the Outlook Address Book
installed there?
If not, add it.
Then click on Contacts, and right-click on the Contacts folder, select
Properties. Go to the Outlook Address Book tab and verify that the
checkmark there is set.
Now you should be good to go :)

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
 
G

GobinderConvert?

Mainly the reason I haven't tried any of the other 2007 betas is that I need
those programs to work reliably every day. The other reason is I already
paid for 2003, and I am not convinced that the 2007 improvements are going to
be compelling enough to shell out for an office pro 2007 this spring.

Patrick Schmid said:
There may be serious reasons.
Yes, but most of the time those reasons can be resolved. There are only
very few reasons why someone would not want to go to Outlook 2007, and
those are all by design. Hence they won't change in RTM.
Would I have known what I know *now*, most probably I would have left
out Outlook and waited for the final.

My main mail-program still is Outlook Express (OE) and do not want to
change that and continue using Outlook only for Contacts and Calendar.
But I'm having a most serious problem now:
For a very long time I have been using the Outlook Contacts for the
mail-addresses in OE. Worked really fine.
But now (after making the move to OL 2007 on my desktop) without any
change in OE and the Registry settings for the usage of Outlook
instead of the Windows Addressbook (WAB) it just does not work
anymore.
Tools, Account Settings, Address Books. Is the Outlook Address Book
installed there?
If not, add it.
Then click on Contacts, and right-click on the Contacts folder, select
Properties. Go to the Outlook Address Book tab and verify that the
checkmark there is set.
Now you should be good to go :)

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
 
G

GobinderConvert?

Rainald -

I have a similar issue with OL2003. The address book entries, set to be
from contacts, are blank. They are fine in the contacts page, but when in
e-mail, the entries are all blank lines. Adding a new entry works, so at the
bottom of the list are a few entries that show up correctly.

I tried one day last week to export and re-import my contacts, to see if the
format had been corrupted from sync'ing with another program. Exporting to a
pst and re importing did not help.

However, exporting contacts to a .csv, and reimporting, did fix the issue.
Unfortunately that process does not retain the notes associated with the
contacts, so I could not leave it that way, instead just reverted.

I suspect the entries would have been corrupted again after some syncs,
anyway.

This probably doesn't help you much, but you are not alone.
 
R

Rainald Taesler

GobinderConvert? said:
I have a similar issue with OL2003.

Sorry, I do not understand what the problem is on your side.
Are you having problem with using a PST modified under OL 2007 in OL
2003?

Or is this about using PST-data from OL 2003 in Outlook Express?

Rainald
 
R

Rainald Taesler

Patrick Schmid [MVP] wrote:
Thanks for your reply and the suggestions, Patrick.
I'm still helpless :-( :-(
Tools, Account Settings, Address Books. Is the Outlook Address Book
installed there
If not, add it.

It's installed. And nothing to be added.
Then click on Contacts, and right-click on the Contacts folder,
select
Properties. Go to the Outlook Address Book tab and verify that the
checkmark there is set.

Yes, the setting has been like that.
And it cannot be changed (it's greyed).
Now you should be good to go :)

Wish I would.
Are you sure you were talking on how to enable the usahge of the PST
data in *Outlook*Express* ???
Did you try it out?
As you for sure have OE on your system, would you so kind as to try it
out?
With OL 2003 (and previous versions) the usage of the "Contacts" data
insetad of the WAB addressbook did not rquire more thatn just one
Registry entry:
Under "[HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4]"
a new DWORD as to be added and given the value of 1 (00000001)


I had asked in the German Outlook Express NG.
No help there. Folks there just said it was not an OE problem and it
was my own fault ti use Beta software.
I asked in the German Office 2007 Beta forum too.
The only reply I received said the poster could not say when and if it
work.

As the issue for sure is off-toppic in here:
Where should I ask in addition?
- International OE newsgroup?
- Outlook newsgroups?
- Outlook forum in the US/international Office Beta forums?

Thanks again for trying to help
Rainald
--
P.S. Branch in the Registry:
[HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4]
"FirstRun"=dword:00000001
"OlkContactRefresh"=dword:00000000
"OlkFolderRefresh"=dword:00000000
"UseOutlook"=dword:00000001
 
P

Patrick Schmid [MVP]

Let me look into it. I'll get back to you.

Patrick Schmid

Patrick Schmid [MVP] wrote:
Thanks for your reply and the suggestions, Patrick.
I'm still helpless :-( :-(
Tools, Account Settings, Address Books. Is the Outlook Address Book
installed there
If not, add it.

It's installed. And nothing to be added.
Then click on Contacts, and right-click on the Contacts folder,
select
Properties. Go to the Outlook Address Book tab and verify that the
checkmark there is set.

Yes, the setting has been like that.
And it cannot be changed (it's greyed).
Now you should be good to go :)

Wish I would.
Are you sure you were talking on how to enable the usahge of the PST
data in *Outlook*Express* ???
Did you try it out?
As you for sure have OE on your system, would you so kind as to try it
out?
With OL 2003 (and previous versions) the usage of the "Contacts" data
insetad of the WAB addressbook did not rquire more thatn just one
Registry entry:
Under "[HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4]"
a new DWORD as to be added and given the value of 1 (00000001)


I had asked in the German Outlook Express NG.
No help there. Folks there just said it was not an OE problem and it
was my own fault ti use Beta software.
I asked in the German Office 2007 Beta forum too.
The only reply I received said the poster could not say when and if it
work.

As the issue for sure is off-toppic in here:
Where should I ask in addition?
- International OE newsgroup?
- Outlook newsgroups?
- Outlook forum in the US/international Office Beta forums?

Thanks again for trying to help
Rainald
--
P.S. Branch in the Registry:
[HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4]
"FirstRun"=dword:00000001
"OlkContactRefresh"=dword:00000000
"OlkFolderRefresh"=dword:00000000
"UseOutlook"=dword:00000001
 
R

Rainald Taesler

Patrick
Were you able to have a look in the meantime?

I do not want to be impatient and I know how much you have to do.
But I'm helpless ...

Rainald

Von: "Patrick Schmid [MVP]" <[email protected]>
Betreff: Re: Outlook 2003 crashing from Onenote 2007 error message
Datum: Samstag, 7. Oktober 2006 23:06
Let me look into it. I'll get back to you.
Patrick Schmid

Rainald Taesler <[email protected]> shared these words of wisdom:
Patrick Schmid [MVP] wrote:
Thanks for your reply and the suggestions, Patrick.
I'm still helpless :-( :-(
Tools, Account Settings, Address Books. Is the Outlook Address Book
installed there
If not, add it.

It's installed. And nothing to be added.
Then click on Contacts, and right-click on the Contacts folder,
select
Properties. Go to the Outlook Address Book tab and verify that the
checkmark there is set.

Yes, the setting has been like that.
And it cannot be changed (it's greyed).
Now you should be good to go :)

Wish I would.
Are you sure you were talking on how to enable the usahge of the PST
data in *Outlook*Express* ???
Did you try it out?
As you for sure have OE on your system, would you so kind as to try
it
out?
With OL 2003 (and previous versions) the usage of the "Contacts"
data
insetad of the WAB addressbook did not rquire more thatn just one
Registry entry:
Under "[HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4]"
a new DWORD as to be added and given the value of 1 (00000001)


I had asked in the German Outlook Express NG.
No help there. Folks there just said it was not an OE problem and it
was my own fault ti use Beta software.
I asked in the German Office 2007 Beta forum too.
The only reply I received said the poster could not say when and if
it
work.

As the issue for sure is off-toppic in here:
Where should I ask in addition?
- International OE newsgroup?
- Outlook newsgroups?
- Outlook forum in the US/international Office Beta forums?

Thanks again for trying to help
Rainald
 
P

Patrick Schmid [MVP]

I am asking about it


Patrick
Were you able to have a look in the meantime?

I do not want to be impatient and I know how much you have to do.
But I'm helpless ...

Rainald

Von: "Patrick Schmid [MVP]" <[email protected]>
Betreff: Re: Outlook 2003 crashing from Onenote 2007 error message
Datum: Samstag, 7. Oktober 2006 23:06
Let me look into it. I'll get back to you.
Patrick Schmid

Rainald Taesler <[email protected]> shared these words of wisdom:
Patrick Schmid [MVP] wrote:
Thanks for your reply and the suggestions, Patrick.
I'm still helpless :-( :-(
My main mail-program still is Outlook Express (OE) and do not want
to change that and continue using Outlook only for Contacts and
Calendar. But I'm having a most serious problem now:
For a very long time I have been using the Outlook Contacts for
the
mail-addresses in OE. Worked really fine.
But now (after making the move to OL 2007 on my desktop) without
any change in OE and the Registry settings for the usage of
Outlook instead of the Windows Addressbook (WAB) it just does not
work anymore.

Tools, Account Settings, Address Books. Is the Outlook Address Book
installed there
If not, add it.

It's installed. And nothing to be added.
Then click on Contacts, and right-click on the Contacts folder,
select
Properties. Go to the Outlook Address Book tab and verify that the
checkmark there is set.

Yes, the setting has been like that.
And it cannot be changed (it's greyed).
Now you should be good to go :)

Wish I would.
Are you sure you were talking on how to enable the usahge of the PST
data in *Outlook*Express* ???
Did you try it out?
As you for sure have OE on your system, would you so kind as to try
it
out?
With OL 2003 (and previous versions) the usage of the "Contacts"
data
insetad of the WAB addressbook did not rquire more thatn just one
Registry entry:
Under "[HKEY_CURRENT_USER\Software\Microsoft\WAB\WAB4]"
a new DWORD as to be added and given the value of 1 (00000001)


I had asked in the German Outlook Express NG.
No help there. Folks there just said it was not an OE problem and it
was my own fault ti use Beta software.
I asked in the German Office 2007 Beta forum too.
The only reply I received said the poster could not say when and if
it
work.

As the issue for sure is off-toppic in here:
Where should I ask in addition?
- International OE newsgroup?
- Outlook newsgroups?
- Outlook forum in the US/international Office Beta forums?

Thanks again for trying to help
Rainald
 
P

Patrick Schmid [MVP]

From an Outlook MVP:
It was broken/disabled by an update in Outlook 2003, so it's basically
dead
for most users. There are issues with it so it's no great loss

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Patrick Schmid [MVP] <[email protected]> shared these words of
wisdom:

[OL Contacts in OE]
I am asking about it

Thank you so much!

Rainald
 
R

Rainald Taesler

Newsbeitrag
[OL Contacts in OE]
From an Outlook MVP:
It was broken/disabled by an update in Outlook 2003, so it's
basically dead for most users. There are issues with it so it's no
great loss

Thank you so much, Patrick, fro your assistance.

The information given by this Outlook MVP is seriously wrong, however.

1.) There's nothing broken/disabled in OL 2003.
My OL 2003 is up-to-date with the latest updates and using Outlook
Contacts in OE works pretty fine.

2.) It never was dead and it is not.
I used it until the OL 2007 broke my basic instrument.

3.) It is a very great loss.
I can not use OE for my mail anymore as I cannot use my addresses.
There is no way to keep the Windows Addressbook (WAB) in sync with the
Contacts. And I have to use Outlook Contacts because otherwise I can
not keep the data in sync with my iPAQ.

And I think there is no need to explain what it means to keep address
data in more than one location.

Would it be possible to contact the said MVP directly?
And would there be any way to reach the developers?

I do not know how the communications between OL and OE did work
technically.
But without having been given a valid reason I would doubt that it was
technically impossible to re-create what works perfectly well in OL
2003.
And I doubt that disabling in OL 2007 what worked in OL 2003 would be
based on a rational decision. I'd rather assume that it was just
forgotten/overlooked/neglected.

Thanks again
Rainald
 
P

Patrick Schmid [MVP]

Why don't you witch to Outlook for email? That would be a much easier
solution.
If it's not working now, it won't get fixed. We are almost in the last
week of the beta.

Newsbeitrag
[OL Contacts in OE]
From an Outlook MVP:
It was broken/disabled by an update in Outlook 2003, so it's
basically dead for most users. There are issues with it so it's no
great loss

Thank you so much, Patrick, fro your assistance.

The information given by this Outlook MVP is seriously wrong, however.

1.) There's nothing broken/disabled in OL 2003.
My OL 2003 is up-to-date with the latest updates and using Outlook
Contacts in OE works pretty fine.

2.) It never was dead and it is not.
I used it until the OL 2007 broke my basic instrument.

3.) It is a very great loss.
I can not use OE for my mail anymore as I cannot use my addresses.
There is no way to keep the Windows Addressbook (WAB) in sync with the
Contacts. And I have to use Outlook Contacts because otherwise I can
not keep the data in sync with my iPAQ.

And I think there is no need to explain what it means to keep address
data in more than one location.

Would it be possible to contact the said MVP directly?
And would there be any way to reach the developers?

I do not know how the communications between OL and OE did work
technically.
But without having been given a valid reason I would doubt that it was
technically impossible to re-create what works perfectly well in OL
2003.
And I doubt that disabling in OL 2007 what worked in OL 2003 would be
based on a rational decision. I'd rather assume that it was just
forgotten/overlooked/neglected.

Thanks again
Rainald
 
R

Rainald Taesler

[OL Contacts in OE]

Would it be possible to contact the said MVP directly?
And would there be any way to reach the developers?

I do not know how the communications between OL and OE did work
technically.
But without having been given a valid reason I would doubt that it
was
technically impossible to re-create what works perfectly well in OL
2003.
And I doubt that disabling in OL 2007 what worked in OL 2003 would
be
based on a rational decision. I'd rather assume that it was just
forgotten/overlooked/neglected.

Why don't you witch to Outlook for email? That would be a much
easier solution.

Oh NO!! Anything, but not that!
Don't be that cruel to poor ME [siiigh].

Honestly speaking: This hardly would be an option for me.
There's a loooooooooog list of reasons which I can not / do not want
to write down and explain in this branch of a thread which is TOT
(totally off topic) already.

Just to name a few:
1.) It's a basic paradigma that the "best software" is the software
the *USER* knows to handle best.
OL never ever has been too friendly to me and it has quite some logics
which are not too compatible with mine <g> :-( :-(
And I know OE (and almost most of its shortcomings and anomalies
[siiigh]).

2.) The UI of OE is far less overdone than the one of Outlook.
All of this graphical Schnickschnack was bad enough already in the
early versions and the overkill grew with each version.
It's even worse now. The "card" view for Contacts is a very good
example for how-not-to-do GUI elements. [siiiigh]

3.) Not only because of that (but the graphical overkill is a relevant
factor in so far) OE is ways faster than Outlook.

4.) OE has a newsreader integrated.
And "integrated" in so far means "fully integrated". Not just a
plug-in which is - willing or not - forced to share the logics and the
functionality of the "host"-application (in this case Outlook, which
is not all designed for handling newsgroup stuff).

OE is not that powerful as the "professionals" (be it Forte Agent or -
especially - Gravity).
But it's "good enough for me" [" ... and feeling good was good enough
for Me, Me and my Bobby McGhee.." <Kris Kristofferson: Me And Bobby
McGhee">]

Although the Newsgroup-Gurus always laughed at Me for using such a
"primitive" instrument, I kept with it (after having tried the
profi-tools <!>).
The *integration* of mail and news in the *same* app and thereby in
the very same *UI* was reason enough for me to stay with OE (the only
other app doing both, Forte Agent, is just awful IMHO).

Pls don't argue that there were Add-ins/Plug-ins for OE for handling
NGs.
As a while ago you mentioned that you did the very hard work you do in
the NGs under OL with Newshound, I tried that out.
IMO ways far less productive than the good old simple OE. [siiiigh].
And honestly speaking, I can hardly believe that you are able to cope
with the daily workload you have on your shoulders using this kind of
an instrument. :-( :-(

5.) Finally - last but not least -: although having made the move to
IMPAP for mail a while ago and by that having the relevant main
folders on the mail-server, there's quite a hierarchy of local folders
in my OE mail-directory where tons of stuff from the past are stored;
although the DBX-folders of OE not really are a place for an e-mail
archive (nor would OL's PST be that <!!g>), there's app. 2.2GB of data
hanging in OE's dbx-folders. And there is no way (at least none that I
would know of) to import that into OL.

What to do with this stuff?
Just send it to Nirvana?
If it's not working now, it won't get fixed. We are almost in the
last week of the beta.

Fortunately or unfortunately: YES.

Still I won't give up hope.
As said before, I do not think that there is any technical *need*
behind the presently given malfunctioning.

What in my last posting I quoted from your quoting of an (unknown) OL
MVP does not at all mean that it would impossible to just *maintain*
the data-sharing feature of OL which enabled OE to have a hand on the
Contacts of OL (both ways, BTW, i.e.: picking up data from the PST and
editing data in the PST).

As said before:
I do not think that there would have been a willful decision behind
the isuue I'm whining about.
And I seriously doubt that the OL-developers (having the quoted
concept in mind " ... no need to care, it was broken/disabled in OL
2003 already" [which is *seriously*wrong*]) did make any decisions in
so far.
I'd rather assume that they simply were not aware of the situation.

I'm still naive enough to think that just some simple API-interface
would be sufficient to re-enable what's broken in the moment.
If not in the Office Final, perhaps with a patch soon after.

Therefore I repeat what I quoted in the initial lines of this reply:
- Would it be possible to contact the said MVP directly?
- And would there be any way to reach the developers?

I'm pretty sure that some folks in the OL team - being that aware of
users' needs as Ilya or Daniel Escapa (just to name some) are in the
ON-team - being told about the situation might find a way to re-enable
what has been working pretty well for many long years.
Sorry to say so, but what you reported as the result of your enquiries
just mirrors bloody ignorance on the side of those who replied to you.

Mille gracie, tausend Dank
and kindest regards

Rainald
 
P

Patrick Schmid [MVP]

Honestly speaking: This hardly would be an option for me.
There's a loooooooooog list of reasons which I can not / do not want
to write down and explain in this branch of a thread which is TOT
(totally off topic) already.
Funny, you did give the list and sent me the whole thing as email as
well...;)

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed
 
G

GobinderConvert?

Rainald, sorry I missed your question so this is a late reply.

My problem is using a PST with OL2003 (not express). The address book
entries do not show up properly when using the directory (select names) while
composing an e-mail. On the contacts page they look fine.

I don't know that ON2007 has anything to do with it, though its certainly
possible.
 
R

Rainald Taesler

GobinderConvert? shared these words of wisdom:
Rainald, sorry I missed your question so this is a late reply.

No problem. I have marked my postings (automatically) in my newsreader
(good old Outlook Express).
My problem is using a PST with OL2003 (not express). The address
book entries do not show up properly when using the directory
(select names) while composing an e-mail. On the contacts page
they look fine.

I'm sorry, I'm no expert on Outlook. Hardly ever use it for mail.
It could be a problem with the Outlook Addressbook.
You might delete it and create a new one.
I don't know that ON2007 has anything to do with it, though its
certainly possible.

Sorry, I do not see the connection.
Do you say you had OL 2003 as well as OL 2007 on the same system?
Would this be possible at all?

Rainald
 

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