Outlook 2003 in exchange cache mode does synchronize the delete items folder

[Sabo, Eric]

Build is 11.5608.5703 on Windows XP SP1.

Is there a reason for this? Outlook will synchronize every other folder
besides this on. We are trying to recover delete items.

 

[Roady [MVP]]

Make sure the folder is selected for synchronisation;
Tools-> Options-> tab Mail Setup-> button Send/Receive-> button Edit->
select Exchange Account

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[Sabo, Eric]

Roady,
I checked everything like you suggested, the deleted items are setup
just like the other folders that are working.


If I got to the synchronization tab of the delete items it shows the
following:
Server folder contains 13 item(s)
Offline folder contains 0 item(s)

Would there be any group policies that might effect this?

 

[Roady [MVP]]

Sounds like something went wrong during a synchronisation. Delete the
ost-file from the profile and let it resynch with Outlook again.

--
Roady [MVP]
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Also Outlook FAQ, How To's, Downloads and more...

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-Creating a Classic View in Outlook 2003
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[Tommy Campbell - [MSFT]*]

HI Eric,

I have been monitoring your thread and internal SRX case for this issue. I
am happy to hear that the HoitFix has been created and appears to have
resolved your issue for deleted items synchronization.

As such it appears that we are ready to close this thread.

We are extremely happy that you chose to use the newsgroups as your initial
point of contact on this issue and will continue to do so in the future.

Have a great week!

Best Regards,

Tommy Campbell, 2000 MCSA, MCSE
Microsoft Online Support Engineer
Get Secure! - www.microsoft.com/security
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