If you're talking about the default Outlook toolbars, try renaming your
outcmd.dat file to outcmd.old while Outlook is closed. Outlook will rebuild
the default toolbars the next time you open it. If your changes to the
toolbars "stick" after doing this, then you know it was the outcmd.dat file
causing the problem. Make sure to make a backup of the new outcmd.dat file
so you can restore it if you ever run into the same problem again.
Outcmd.dat does not control 3rd party toolbars, so those may misbehave no
matter what you do.
Note: If you're using Windows 2000 or XP, you'll need to search in hidden
and system folders to find the outcmd.dat file.
--
Jocelyn Fiorello
MVP - Outlook
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