Outlook 2003 pst file not accepted by Outlook 2002

A

Alexam35

We have just moved to Outlook 2003 at work. I export my calendar and then
import into Outlook 2002 at home. Today I received SP1 for Outlook 2003,
exported my calendar. When I tried to import it into Outlook 2002 I got the
following message:

The file xxxxx.pst is not compatible with this version of the Personal
Folders information service. Contact your administrator.

Help please so that I can import this (and subsequent files)
 
R

Russ Valentine [MVP-Outlook]

You can't.
Importing and exporting is not the correct way to transfer Outlook data.
In Outlook 2003 you must create an Outlook data file in "Outlook 97-2002"
format to have a file you can use in earlier versions. You must use the File
New > Outlook Data File to have that option. Exporting won't provide you
that option. This was a huge oversight on Microsoft's part, but it's what
is.
 
A

Alexam35

Many thanks. Create the file and then save subsequent Exports to this file.

Russ Valentine said:
You can't.
Importing and exporting is not the correct way to transfer Outlook data.
In Outlook 2003 you must create an Outlook data file in "Outlook 97-2002"
format to have a file you can use in earlier versions. You must use the File
New > Outlook Data File to have that option. Exporting won't provide you
that option. This was a huge oversight on Microsoft's part, but it's what
is.
--
Russ Valentine
[MVP-Outlook]
Alexam35 said:
We have just moved to Outlook 2003 at work. I export my calendar and then
import into Outlook 2002 at home. Today I received SP1 for Outlook 2003,
exported my calendar. When I tried to import it into Outlook 2002 I got
the
following message:

The file xxxxx.pst is not compatible with this version of the Personal
Folders information service. Contact your administrator.

Help please so that I can import this (and subsequent files)
 
R

Russ Valentine [MVP-Outlook]

You can, but there is really no reason to export data.
Just copy data into the file. You won't lose so much data that way.

--
Russ Valentine
[MVP-Outlook]
Alexam35 said:
Many thanks. Create the file and then save subsequent Exports to this
file.

Russ Valentine said:
You can't.
Importing and exporting is not the correct way to transfer Outlook data.
In Outlook 2003 you must create an Outlook data file in "Outlook 97-2002"
format to have a file you can use in earlier versions. You must use the
File
New > Outlook Data File to have that option. Exporting won't provide
you
that option. This was a huge oversight on Microsoft's part, but it's what
is.
--
Russ Valentine
[MVP-Outlook]
Alexam35 said:
We have just moved to Outlook 2003 at work. I export my calendar and
then
import into Outlook 2002 at home. Today I received SP1 for Outlook
2003,
exported my calendar. When I tried to import it into Outlook 2002 I
got
the
following message:

The file xxxxx.pst is not compatible with this version of the Personal
Folders information service. Contact your administrator.

Help please so that I can import this (and subsequent files)
 

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