outlook 2003 sp3 opens two Inbox windows

[Pedro]

When I open outlook 2003 sp3, either thru Start/Programs or from a Desktop
shortcut (with a single mouse click), two separate identical Inbox windows
open. I only have one email account and my OS is XP Home. Any ideas please
to stop the duplicated windows?

Thanks

 

[neo [mvp outlook]]

Not sure if you created the desktop shortcut icon to start Outlook, but if
you did, can you check to see if it uses the "/recycle" switch after
outlook.exe?

 

[Pedro]

Spot on Neo!

Properties for the Desk top shortcut icon, which I created, does show the
'/recycle' switch. When I go to the target, it only shows 'outlook.exe'. My
msge might not have been clear. When I do a single click from
Start/Programs, I also get two Inbox windows.

 

[Brian Tillman]

Properties for the Desk top shortcut icon, which I created, does show
the '/recycle' switch. When I go to the target, it only shows
'outlook.exe'. My msge might not have been clear. When I do a
single click from Start/Programs, I also get two Inbox windows.

You should be able to close one of those windows (the second one to open).
Then, close the first with File>Exit. See if that stops the behavior.

 

[Pedro]

Brian,

Many thanks. Your suggestion worked and now I only get one Inbox window.

 

[Brian Tillman]

Many thanks. Your suggestion worked and now I only get one Inbox
window.

You're welcome. I'm glad it helped.