J
Joe Cool
About two weeks ago, I started Outlook and went in to view
messages. On some messages, Outlook would appear to lock
up and my harddrive light would come on continuously for a
minute or more. The body of the message would appear as
an empty window.
We have discovered that the problem only occurs for email
messages that are in HTML format. I can prevent the
problem by going to: Tools > Options > Email Options and
checking "Read all standard mail in plain text". When I
have this option turned on, I can see a plain text version
of the message. Unfortunately, much of the content is
sometimes stripped out so I can't see the whole message.
I have done things like reboot, clear the IE Cache, get
all the latest service packs, reinstall Office, reinstall
IE.
Any suggestions would be appreciated.
Thanks,
-Chaz
messages. On some messages, Outlook would appear to lock
up and my harddrive light would come on continuously for a
minute or more. The body of the message would appear as
an empty window.
We have discovered that the problem only occurs for email
messages that are in HTML format. I can prevent the
problem by going to: Tools > Options > Email Options and
checking "Read all standard mail in plain text". When I
have this option turned on, I can see a plain text version
of the message. Unfortunately, much of the content is
sometimes stripped out so I can't see the whole message.
I have done things like reboot, clear the IE Cache, get
all the latest service packs, reinstall Office, reinstall
IE.
Any suggestions would be appreciated.
Thanks,
-Chaz