Outlook 2003 w/Business Contact Manager????

[Westside]

Hi,

I wnated to know..

I have purchased Outlook 2003

Is there a way to add-on Business Contact Manager???

We were interested in doing that if possible..

Anyone know??

Thanks..

WestSide

 

[Sue Mosher [MVP]]

BCM is not available as a standalone product. You would need to buy either Office 2003 Professional or Office 2003 Small Business Edition.

More BCM answers at http://www.slipstick.com/bcm/bcmfaq.aspx
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers

 

[Abeo]

Just wanted to let you know that you aren't alone. We
can't get ours to work either. We just told the person
using it to not mess with it, because when they do,
Outlook freezes and you get error messages and stuff.
Not sure what's going on there, I'll keep my eyes out for
a fix though.

Abeo

 

[Sue Mosher [MVP]]

Business Contact Manager is new enough that we don't have a lot of solid troubleshooting information yet. But here's what we do know:

-- BCM will disable itself if the profile contains an Exchange account. This behavior is by design.

-- If you don't see the Business Tools menu, BCM probably failed to load when Outlook started. Run Regedit and go to the HKLM\Software\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions..eCRM.OutlookAddin.Connect.1 key. If the value for LoadBehavior is something other than 3, make a backup of the registry, edit LoadBehavior to set it to 3, then restart Outlook.

-- If you get errors during setup, if BCM does not load even after you edit the LoadBehavior registry value, or if the database does not load, you should initiate a support incident with Microsoft at http://support.microsoft.com/default.aspx?scid=fh;en-us;incidentsubmit.You will need a .Net Passport, but there should be no charge for filing the request for help.

--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers

 

[Terry Drewes]

Anyway to utilize RPC to Exchange and still use BCM?

Thanks!
~Terry

 

[Sue Mosher [MVP]]

BCM cannot coexist with an Exchange account. You'd have to access Exchange by IMAP or POP.
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers

 

[Terry Drewes]

So if I setup Outlook to IMAP via RPC to Exchange, I could use BCM, right?

Thanks!
~Terry

 

[Sue Mosher [MVP]]

I have no idea what you mean by "IMAP via RPC to Exchange."

--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers

 

[Terry Drewes]

Hi Sue!

Take a look at page 29-40 for RPC, in this DOC-- What's New in Exchange 2003.doc ...at--
http://tinyurl.com/eisk

Ciao!
~Terry

 

[Sue Mosher [MVP]]

An RPC over HTTP connection and an IMAP connection to Exchange are two totally different things.

 

[Terry Drewes]

Ahh yes I see... checking the doc file... wonder if you can still have an exchange account and a general
e-mail account, and still use BCM. Well have to investigate... Thanks for your help and time!!!

Ciao!
~Terry

 

[Sue Mosher [MVP]]

No, you can't.
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers


wonder if you can still have an exchange account and a general
e-mail account, and still use BCM.

 

[Terry Drewes]

Indeed! Well maybe in Kodiak, we'll see a BCM! One can hope. /

Thanks again!
~Terry