Outlook 2007 and shared folders

[replyINgroup]

Hope this makes sense...

I share a public folder with another user on the same machine. Both of us
have our own email addresses and two rules (one for each mail address) put
inbound mails in the appropriate sub-folders according to the recipient.

However if a mail is addressed to both of us, we correctly receive two
mails. However the rules processing seems to fail because both mails are
being processed by the same rule resulting in both being put in one of the
folders, rather than one in each.

Anyway round this?

 

[Diane Poremsky [MVP]]

does the first rule have a stop processing action? if so, it quits when it
processes the first address.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[replyINgroup]

I dont see any facility to "stop processing". Is that a 2007 option
somewhere?

 

[Brian Tillman [MVP - Outlook]]

I dont see any facility to "stop processing". Is that a 2007 option
somewhere?

In all versions of Outlook, the rules have the "stop processing more rules"
action and it will be on the same list of actions as the "move to the
specified folder" action.

 

[replyINgroup]

I am unsure how that rule helps.

Someone sends both myself and my wife an email. That means I receive two
emails, each with both our addresses on. All that outlook does is process
each according to the same rule i.e. the first rule the two mails satisfy is
actioned for both. Which in my case means both mails get put in my wife's
mailbox. Can you explain further how the "Stop processing more rules" will
work?

In fact, while trying to think this through, I would have thought *not*
having this enabled should have meant we both get 2 copies each of the mail.
i.e. outlook reads the first mail, sees my wife's name and puts it in her
folder. It should then continue rule processing and see my name and put a
copy there too. Then it reads the second mail and repeats.....

 

[Brian Tillman [MVP - Outlook]]

I am unsure how that rule helps.

Someone sends both myself and my wife an email. That means I receive two
emails, each with both our addresses on. All that outlook does is process
each according to the same rule i.e. the first rule the two mails satisfy is
actioned for both. Which in my case means both mails get put in my wife's
mailbox. Can you explain further how the "Stop processing more rules" will
work?

If you receive a message addressed to both of you, then yes, the first rule
will apply and the "stop processing" action will prevent subsequent rules from
applying, resulting in one person getting mail sent ot both of you.

In fact, while trying to think this through, I would have thought *not*
having this enabled should have meant we both get 2 copies each of the mail.
i.e. outlook reads the first mail, sees my wife's name and puts it in her
folder. It should then continue rule processing and see my name and put a
copy there too. Then it reads the second mail and repeats.....

That sounds correct to me. I don't see how messages arrive in a shared
folder, though. You each should receive one copy of the messages sent to your
individual mailboxes. You shouldn't both see messages sent to either.