Outlook 2007 Error Message When Composing New Email

[Miss_Clawdy]

When I try to compose a new email I get the following error message:

The Add-in "FaxExtension! (C:\WINDOWS\system32\fxsext32.dll) cannot be loaded
and has been disabled by Outlook. Please contact the Add-in manufacturer for
an update. If no update is availabe, please uninstall the Add-in.

I am completely stuck on what this means! Can anyone help sort out this
problem please?

Thanks.

 

[Topher]

GoTo : Tools
Manage Add-ons, Enable or Disable Add-ons. Find you FaxExteion in the list
and disable it.
Should Take care of it!
CT

 

[Miss_Clawdy]

Thank you for your help - did you mean Tools in IE7? I have looked in there
and can't find the FaxExtension list. Any other ideas where it maybe or have
I looked in the wrong place - Outlook 2007 didn't have the Tools Enable or
Disable Add-ons facility.

 

[Topher]

Sorry,
I must have been smoki'n something _Just kidding!
I had IE open behind Oultlook and garbbed its toolbar.
For Outlook:
Tools
Trust Center
then Add-ins
There you find what you need to disable
Sorry again! I am always.
Multi-tasking and then some!

 

[Miss_Clawdy]

How I would love to say I found the file there but alas no. It might help if
I really knew what I was really look for and how it managed to get lost.
Thanks for your help, do you have any other ideas that I could try - please.

 

[Topher]

OK I found this for you. Its for 2003 but shoud work for your 2007 also:
http://www.smartcomputing.com/techs...c7bd49449304aa691840c5950a0018c&ErrorID=22758

 

[Topher]

I sent this once but I don't see it so here it is again. It should work with
2007 also
http://www.smartcomputing.com/techs...c7bd49449304aa691840c5950a0018c&ErrorID=22758

 

[Topher]

Hello,
I sent you the fix twice yesterday and I don't see it here.???
Do you still need it?
I will cut and paste instead of try to send a link

 

[AS]

I was having the exact same issue -- happened when I either created a new
message or replied. I tried everything several people suggested. The third
thing I tried
worked.

I have been using Office 2007 since RTM (installed via DVD) and then
installed Vista Home Ultimate when it came out (via DVD). As well, "Show
hidden files and folders" is selected.

What I tried:
1. I searched for extend.dat, found it, and deleted it.
THEN: I restarted Outlook...same issue happened

2. I went into the registry and in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Extensions I found the
faxextension.dll and deleted it
THEN: I restarted Outlook...same issue happened

3. Then I looked in this path (Vista users)
<drive>:\Users\%UserProfile%\AppData\Local\Microsoft\Outlook
found extend.dat and deleted it.
THEN: I restarted Outlook...and this finally worked.