outlook 2007 has hung up when trying to send a large email.

[kwaz67]

I tried to send a large file 69 MB with an e-mail. The program has now hung
up and has tried for two days to send/recieve, unsuccessfully. I am unable,
or the program will not let me delete the file.

 

[VanguardLH]

I tried to send a large file 69 MB with an e-mail. The program has now hung
up and has tried for two days to send/recieve, unsuccessfully. I am unable,
or the program will not let me delete the file.

Delete an item stuck in the Outbox folder:
- Load Outlook.
- Put Outlook in offline mode (File -> Work Offline: enable).
- Exit Outlook.
- Load Outlook in its safe mode ("outlook.exe /safe"). This ensures no
plug-ins get loaded when Outlook is loaded. Reloading Outlook in
offline mode means it won't touch the stuck item. If Outlook ever
touches the item, you cannot delete it.
- Delete the stuck item in the Outbox folder.
- Put Outlook in online mode (File -> Work Offline: disable).
- Exit Outlook.
- Reload Outlook.