Outlook 2K Return Reciepts

[Tim Bankerd]

I have been told by my ISP that Outlook
puts a Null value in the From field of each return reciept it
generates and that their servers won't recognize the sent return
reciepts due to that factor.

Is there a way I can code around that and make Outlook use my email
address in the From field?

Thanks,

Tim Bankerd

 

[Jeff Stephenson [MSFT]]

Tell your ISP to check out http://www.ietf.org/rfc/rfc2298.txt, which is the
Internet standard that defines read-receipts. The null value in the MAIL
FROM field is *required* by Internet standards, and they should make sure
their server complies with those standards. Violating the standards as they
are doing means that email won't work smoothly, as you're discovering...

That being said, you have two options to get around this:

1) Upgrade to Outlook 2002, which has a bug in it that uses your email
address instead of the required NULL address.
2) Upgrade to Outlook 2003, which will try to send with the proper NULL
address but will then fall back to sending with your email address if the
server rejects the NULL address (we added that code because of such broken
servers as those your ISP is running).